The hotel was good with variety of food for breakfast. Very close to Pamukkale so it was a great location. Closed many restaurants.
For the service, I personally think that the staffs were not so helpful compared to many hotels that we visited in the same trip. The price was also higher than other places. At least they could have ask if they could help with the luggage and led us to the room but they didn’t. Overall was just okay for me.
Good Value !!
I had to waste some time waiting for a serving lady to figure out processing credit card, on behalf of the lady who forgot to process it the night before when she checked me in. The server for breakfast kept humbly apologizing, though I told her it wasn't her fault.
The location of the hotel is generally not self-driving. It is not recommended to stay here. It is about 16 kilometers away from Pamukkale, but it is close to the main road. It is convenient to park. The hotel is free to help upgrade the room type.
The hotel is located 5 minutes away from the famous tourist attraction Pamukkale. Unfortunately, there are fewer people at the nearby ticket office, which is very convenient. The room is old but clean and the front desk staff is very friendly. It’s just that the Wi-Fi is very poor, and you can basically only use your own data network to access the Internet. It is a good choice if your budget is not high.
Facilities: The 89-year-old hotel has not had much hope for the facilities, but it is not bad. Going in is the hot spring flowing down from the top, the scenery is still very relaxing, there are also two restaurants, and activities will be organized at night  Then you think the hotel will have shuttlebus to the scenic spot, but there is actually no. Nor does hotel-airport transportation. This is much worse than Capa's service and facilities.
Service: Except for the man on the morning of the check-out, the other front desks are good. But it feels obvious that the understaff is also very obvious.
The place is located at a very convenient location, enough parking is available.
They didn't have rooms for us when we arrived, but the owner's son was prompt enough to accommodate us in a nearby hotel with absolutely zero hassle. We ended up staying in a place which was better than what I had paid for, so that's a definite plus. The breakfast was also great, and the uncle who served us was just too nice of a human. Loved the stay.
You can view the balloons flying from the terrace restaurant, and the hotel is pretty close to the Cotton Castle
The 4-star hotel is on a hill. It takes about an hour to drive from the airport. It is equivalent to the edge of the city on the other side. Parking at the hotel is very convenient. It is best to rent a car.
Daha önce geldiğimizde daha iyi gelmişti bize denizli sıcağında koridorlarda klima ve havalandırma yok sadece lobi ve odalarda var asansöre binip aşağı inene kadar havale geçirecektik..Ayrıca nevresimleride naylonluydu yaktı resmen uyuyamadık…
Location is good.Room are clean and very good .Pool ,Steam room ,Sauna room and thermal bath are very good.Breakfast and dinner are many kind very good
Very Good
51 reviews
8.0/10
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BHD 36
per night
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9.2/10
Great
HHanan AmanGreat price for a wonderful stay. The room comes with balcony, the staff helped to bring our luggages upstairs, the room is clean and comfortable. Just to set some expectation, they didnt provide mineral bottle at the room so perhaps you may want to ask for water upfront in case you need it or in case you don't have any.
Breakfast was great (as per pic). They served big breakfast by room. We enjoyed hot air balloon view during our breakfast. The hotel is very near to Hierapolis and Travertine too. Thank you Bellamaritimo Hotel!
NNeol TooMy stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
GGuest UserThe landlord's family is very welcoming. The rooms are very clean and have a microwave. The owner's family lives on the second floor. The third floor above is the guest room. The owner has a lot of business, including paragliding, hot air balloons, and handmade wool blankets. It can be said to be a one-stop service. The price is also quite reasonable. The breakfast made by the owner is also very delicious. He speaks very good English and will enthusiastically give suggestions for sightseeing. The homestay is very close to the middle gate of Pamukkale, but it is not recommended to enter from the middle gate because you have to climb up Pamukkale barefoot. It is recommended to take a minibus to the north gate or take a taxi to the south gate
AAnaAn amazing experience. They treated me like one of the family. This is a family run hotel. Jusuf, the man of the family and his wife Perihan were the sweetest people minding me and helping me with anything they could. I feel in love with their kids.
The room is actually a whole appartment! 😍 Huge! A very large bed in a very spacious room, with an extra bed. Really confortable mattress, with a very important thing for me: a mattress protector! Believe it or not, not all hotels have this important hygienic facility.
The bathroom is also very spacious. I did not use the kitchen area, however there is one
It is a very peaceful and quiet place. You only hear the birds and dogs at times.
Pamukkale travertines are 5 mins by walk from Titanic hotel.😍😍😍
Jusuf's friend: Junior, has a balloon and other tours agency. They arranged all my schedule. I recommend anyone reading this to organise their trip with him. The agency name is Metro.
Overall, it was a 5 star experience for me. I will come back to them if I ever have the opportunity. Their hospitality made the difference.
SSarah and EricThe Özbay hotel is perfectly fine for a stay in Pamukkale. It was a good value room for the price. Conveniently located near the Travertines and several restaurants. Linens are clean and beds are comfy. Unfortunately, our heater wasn’t working and the room was cold. We asked staff to take a look at the heater, but they only gave us the option to move rooms. We had already unpacked, so we didn’t want to move. But even the next day the staff didn’t try to fix it. The front desk team also didn’t seem to know anything about prices for the travertines, nor have a recommended plan for visiting Hieropolis, nor have any info about returning to the airport besides ordering a private car. All this information is available from other sources in town, but it would have been nice if our hotel could have provided some information.
AAnonymous UserThe hotel was good with variety of food for breakfast. Very close to Pamukkale so it was a great location. Closed many restaurants.
For the service, I personally think that the staffs were not so helpful compared to many hotels that we visited in the same trip. The price was also higher than other places. At least they could have ask if they could help with the luggage and led us to the room but they didn’t. Overall was just okay for me.
SSebastianThe staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
MMing Fung VictorVery nice hotel with a beautiful swimming pool . Location is good, got a supermarket near by. Besides it is very close to the sightseeing area.
GGuest UserНовый отель, который находится относительно недалеко травертин, если добираться на автомобиле.
Номер просторный, свежий, полотенца, тапочки, вода, шампунь, гель для душа, мыло - все есть.
Завтрак обычный Турецкий, вкусный.
Персонал услужливый
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