Great hotel, great location. I think it is the best hotel in Padang for sure. Great breakfast with western breads and pastries. Very comfortable bed and pillows. Only removing 1 star for service as staff did not want to give us some empty plates to have birthday cake in our room? We didn't think it was an unreasonable request!
Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
I have booked the room for my friend who just got married. I asked the Trip.com team to check with them either they can provide any bed decoration for the couple. They have said they will do something, but it was nothing. Following up with the Trip.com but the hotel team didnt give any response. I even ready to pay for any extra. Or at least if they can't do anything with bed decoration at least a decor/folding towel also would be good. But it was nothing at all.
It was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour.
Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭
Hai
This Hotel generally found to be satisfactory. Clean and good service. But breakfast is limited its not buffet as mentioned. This hotel is last minute booking as the Hotel we booked earlier found to be Horrible
It's really cool, the food is delicious, the rooms are tidy, the staff is really top, I give a rating of 5 for the staff,
I just wish the motor park was given a roof so that it would not be hot anymore.
Great
5 reviews
9.1/10
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GGuest UserGreat hotel, great location. I think it is the best hotel in Padang for sure. Great breakfast with western breads and pastries. Very comfortable bed and pillows. Only removing 1 star for service as staff did not want to give us some empty plates to have birthday cake in our room? We didn't think it was an unreasonable request!
GGuest UserMy checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
GGuest UserIt was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour.
Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭
RRIZKAI have booked the room for my friend who just got married. I asked the Trip.com team to check with them either they can provide any bed decoration for the couple. They have said they will do something, but it was nothing. Following up with the Trip.com but the hotel team didnt give any response. I even ready to pay for any extra. Or at least if they can't do anything with bed decoration at least a decor/folding towel also would be good. But it was nothing at all.
Hhonggothis hotels views are the best. but the service a little bit slow. We arrived hotel at 1.30 PM and check in, but the receptionist tell us the room not ready yet. we waiting about 1 hour and half till we can enter our room. but over all this hotel is good.
GGuest UserVery strategic place as it is super near to Jam Gadang, only couple of minutes walking distance. The staffs are nice and friendly and super helpful. Theres only 1 small lift, and it is taking forever on the lift waiting as the limit is only 5 person to be in the lift. May need to improve on the pest control as theres an incident when my nephew had a cockroach resting on his shirt (out of nowhere) while he was walking. May also need to consider the room’s air freshener (they are using coffee smell type?)
ZZetty AmniOverall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
FfebyComfortable hotel with good service.. thank you Ms. Feby for providing friendly service and also giving free early check in because I happened to have just finished a long trip so I wanted to rest right away.. hopefully Emersia will be more advanced and continue to improve its hotel services and facilities👍👍👍
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