I have booked the room for my friend who just got married. I asked the Trip.com team to check with them either they can provide any bed decoration for the couple. They have said they will do something, but it was nothing. Following up with the Trip.com but the hotel team didnt give any response. I even ready to pay for any extra. Or at least if they can't do anything with bed decoration at least a decor/folding towel also would be good. But it was nothing at all.
Not as I expected as 5star hotel n resort. My room has big fungi spot at d wall really not nice to see. There were not sleepers, laundry bag, floor towel,hand towels, I have to call the hotel than they delivered it to me. There were no stationary too. Breakfast just fine with small choices and there were no napkins. They only provide small square n sharing tissue box at the buffet table. Not comfort for me with toddler to go repeatedly to take tissues. The atmosphere was nice and separated with d new building
Comfortable hotel with good service.. thank you Ms. Feby for providing friendly service and also giving free early check in because I happened to have just finished a long trip so I wanted to rest right away.. hopefully Emersia will be more advanced and continue to improve its hotel services and facilities👍👍👍
Great hotel, great location. I think it is the best hotel in Padang for sure. Great breakfast with western breads and pastries. Very comfortable bed and pillows. Only removing 1 star for service as staff did not want to give us some empty plates to have birthday cake in our room? We didn't think it was an unreasonable request!
Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
Location good, bed comfortable. The room is pretty much run down, mold and moisture on the wall in the room, and in the bathroom. AC very loud. The furniture and seats are stained and filthy.
Rooms are not soundproof so you hear everything from the corridor including the hotel music running almost 24 hours.
Very strategic place as it is super near to Jam Gadang, only couple of minutes walking distance. The staffs are nice and friendly and super helpful. Theres only 1 small lift, and it is taking forever on the lift waiting as the limit is only 5 person to be in the lift. May need to improve on the pest control as theres an incident when my nephew had a cockroach resting on his shirt (out of nowhere) while he was walking. May also need to consider the room’s air freshener (they are using coffee smell type?)
Good
19 reviews
7.7/10
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PHP 1,181
per night
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GGuest UserGreat hotel, great location. I think it is the best hotel in Padang for sure. Great breakfast with western breads and pastries. Very comfortable bed and pillows. Only removing 1 star for service as staff did not want to give us some empty plates to have birthday cake in our room? We didn't think it was an unreasonable request!
GGuest UserMy checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
DDavidLocation good, bed comfortable. The room is pretty much run down, mold and moisture on the wall in the room, and in the bathroom. AC very loud. The furniture and seats are stained and filthy.
Rooms are not soundproof so you hear everything from the corridor including the hotel music running almost 24 hours.
RRIZKAI have booked the room for my friend who just got married. I asked the Trip.com team to check with them either they can provide any bed decoration for the couple. They have said they will do something, but it was nothing. Following up with the Trip.com but the hotel team didnt give any response. I even ready to pay for any extra. Or at least if they can't do anything with bed decoration at least a decor/folding towel also would be good. But it was nothing at all.
MM_FaizalGood location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.
RRannieSNot as I expected as 5star hotel n resort. My room has big fungi spot at d wall really not nice to see. There were not sleepers, laundry bag, floor towel,hand towels, I have to call the hotel than they delivered it to me. There were no stationary too. Breakfast just fine with small choices and there were no napkins. They only provide small square n sharing tissue box at the buffet table. Not comfort for me with toddler to go repeatedly to take tissues. The atmosphere was nice and separated with d new building
GGuest UserVery strategic place as it is super near to Jam Gadang, only couple of minutes walking distance. The staffs are nice and friendly and super helpful. Theres only 1 small lift, and it is taking forever on the lift waiting as the limit is only 5 person to be in the lift. May need to improve on the pest control as theres an incident when my nephew had a cockroach resting on his shirt (out of nowhere) while he was walking. May also need to consider the room’s air freshener (they are using coffee smell type?)
ZZetty AmniOverall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
FfebyComfortable hotel with good service.. thank you Ms. Feby for providing friendly service and also giving free early check in because I happened to have just finished a long trip so I wanted to rest right away.. hopefully Emersia will be more advanced and continue to improve its hotel services and facilities👍👍👍
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