The room was not ventilated and had a strong odor. The hotel has a great location, excellent service, a warm and comfortable room, and a rich and delicious breakfast. I was very satisfied!
2. The hotel staff was very friendly and attentive, the room was clean and tidy, and the facilities were complete. The hotel gave off a warm and comfortable feeling, making it perfect for a family trip.
3. The hotel's environment is beautiful, the service is excellent, and the value is very good. The breakfast was varied and highly recommended!
4. The hotel's location is very convenient, with a wide range of amenities nearby. The room was spacious and bright, and the bedding was comfortable. Overall, it was a great stay.
5. The service was very attentive, the room was clean and tidy, and the facilities were complete. The overall atmosphere was warm and welcoming, making me feel right at home. I would definitely stay at this hotel again.
Download the app to get the full hotel review... 1. The hotel has a great location, is very convenient for travel, and has a beautiful view. I was very satisfied! 2. Friendly and attentive service, staff...
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Hotel Review Reviews
Part 1: Hotel Review Responses
1. Dear guest, thank you for staying at New Xilian. We are sorry to learn that you were dissatisfied with our service. Regarding your concerns, we sincerely invite you to call the front desk or contact the lobby manager at your convenience to provide us with the details so we can improve. Thank you again for choosing New Xilian. We hope this experience will not undermine your trust in us and we look forward to seeing you again.
2. Dear guest, thank you for staying at New Xilian and taking the time to share your experience with us. We are committed to providing every guest with better service. Regarding the soundproofing issue you mentioned, we will report it to the front desk. We will arrange a quieter room near the residential area next time you stay. Thank you again for choosing New Xilian Business Hotel and hope this experience will not undermine your trust in us. We look forward to serving you again on your next stay.
3. Dear guest, thank you very much for staying at New Xilian and leaving us your valuable feedback. The entire hotel staff sincerely apologizes for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our service quality. We look forward to your attention and welcome you back.
Read More Feedback Smart Summary This article is a collection of positive hotel reviews, including guest comments and the hotel's responses. 1. The hotel has always been committed to...
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Nos alojamos en el Hotel Huerto del Cura para celebrar nuestra noche de aniversario de boda y no podríamos haber elegido un lugar mejor. Desde el primer momento la experiencia fue inmejorable: las instalaciones son espectaculares, la habitación estaba impecable y la relación calidad-precio nos sorprendió gratamente.
Tuvieron además un precioso detalle por nuestro aniversario, algo que marcó la diferencia y nos hizo sentir realmente especiales.
El buffet de desayuno merece una mención aparte: sin duda, el mejor que hemos probado en nuestra vida. La variedad, la calidad de los productos y el cuidado en la presentación lo convierten en una experiencia única para comenzar el día.
Recomendamos este hotel al 100%, tanto para una escapada romántica como para disfrutar de unos días de descanso. Un lugar lleno de encanto que sin duda repetiremos.
Hotel prawie na końcu wybrzeża, ale ma to swoje plusy - blisko do dzikich plaż, więcej ruchu, aby się przejść spacerem do centrum oraz większy spokój w okolicy.
Hotel bardzo czysty, rzucało się nam w oczy jak panie czyszczą nawet wnętrze szafy w pokoju.
Wymieniłbym narzuty na łóżka.
Piękny widok z balkonu na morze ( taki mieliśmy
zarezerwowany pokój).
Niestety największym rozczarowaniem są śniadania. Zero warzyw, wciąż ten sam zestaw, przesuszona jajecznica, kiełbaski. Wciąż te same słodkie wypieki. Trzeciego dnia mieliśmy już dosyć.
Na kolację też okrojone dania, zadowolone tak na 60 %..ale szału też nie ma. Napoje dodatkowo płatne.
Ogólnie wróciłbym do hotelu, ale bez wyżywienia.
The room is very spacious. Our room has a large terrace. It is very close to the sea and across the street is the beach. The hotel staff are also very welcoming.
The staff at the hotel were so helpful and happy, the location of the hotel is right in the centre. I was meant to book a hotel in Valencia but this came up on the trip app as in Valencia. I’m so glad we got to experience castellio de plana. What a lovely, fun and welcoming town at Christmas time. The food culture was amazing. Thank you for an excellent trip and making feel so welcome.
We really enjoyed our stay at Hotel Albufera. The room was clean, quiet, and comfortable, and one small but meaningful detail—the beds were nice and long, which we appreciated after staying in other places where our feet hung off the edge!
The location was also super convenient. Everything we had planned to see in the Valencia area was easy to reach, and having a Hyper Carrefour within walking distance made it simple to grab any forgotten travel items.
A great value overall, and we would happily stay here again.
The stay was to make the marathon of Castellon.
Well the facilitation of the bathing after marathon in the 6-stage gym.
The hotel is very friendly and very friendly.
The hotel is very comfortable and very comfortable and the hotel is very comfortable and very comfortable. More than a valid hotel to rest and asse*** during the stay at the Grao de Castellón
40 reviews
7.3/10
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8,3/10
Very Good
RRainbowheartThis hotel is very good. Alicante is a beautiful coastal city in southeastern Spain, located on the Mediterranean coast. It is famous for its sunny beaches, historical sites and food. It is part of the Valencia Autonomous Region and is also a famous holiday resort.
Must-see attractions in Alicante:
• Castillo de Santa Bárbara: overlooking the
MMedouHotel is located in san juan , I booked XL room with no view with breakfast , dinner can booked in the reception it cost less . So everything was ok
CCoraimarmNos alojamos en el Hotel Huerto del Cura para celebrar nuestra noche de aniversario de boda y no podríamos haber elegido un lugar mejor. Desde el primer momento la experiencia fue inmejorable: las instalaciones son espectaculares, la habitación estaba impecable y la relación calidad-precio nos sorprendió gratamente.
Tuvieron además un precioso detalle por nuestro aniversario, algo que marcó la diferencia y nos hizo sentir realmente especiales.
El buffet de desayuno merece una mención aparte: sin duda, el mejor que hemos probado en nuestra vida. La variedad, la calidad de los productos y el cuidado en la presentación lo convierten en una experiencia única para comenzar el día.
Recomendamos este hotel al 100%, tanto para una escapada romántica como para disfrutar de unos días de descanso. Un lugar lleno de encanto que sin duda repetiremos.
GGuest UserOur room had bed bugs, room Service skipped our room 2 times. When they actually do room service. There was black hair everywhere.
Other rooms had a phone we did not.
I feel like got one of their worst rooms.. but i would go back just to see if we had a bad room. Cause the staff is nice and the hotel “feels” great and has a great location!
GGuest UserBooked the hotel for a flying visit to surprise my Mam for her birthday. Didn't need luxury, just decent room, a shower and a bed.
On arrival, we noticed the 'slight' hill to get to the property from the main road and thought ”worse case scenario -TAXI”
Reception staff were fantastic each time we chatted to them. Checking in - we were told the room wasn't ready even though it was 2 hours prior to check in time and was told they would give us a call to let us know when it's ready. We returned a few hours later after food and drinks and was given our key. A deposit was requested of £150 but would be refunded on check out if everything was in order. We even got given an iron to use if needed.
Room was nice and big, could sleep 6 people (4 single beds and a double sofa bed)
Air con was lovely and cool, Fridge freezer and microwave all worked. Only downside was there was no hangers but when we checked out, the reception staff apologised and noted this in order for the next occupants.
Check out was fast and pleasant with check out time 12pm which was a bonus.
We were very happy with the hotel, staff and value for money.
I would recommend and return again.
AAnonymous UserThe room was very spacious, and there's a small gym and sauna. The front desk staff were super friendly, and the location is excellent – close to both the city center and the beach. The only downside is that the facilities are a bit dated.
GGuest UserWe had our bag stolen on the last night. The police were very unhelpful. We were left with no phones or money or bank cards. The hotel staff helped us contact relatives at home so we could have our flight details home sent to us. Also relatives paid the hotel directly and they arranged lunch, taxi to the airport and assistance with the police forms. Could not have been more grateful. Our 10 night stay had been wonderful up to this point, and the staff made sure that we were ok and did not worry. Would definitely recommend this hotel for location and cleanliness and staff attitude.
PPassporttoPalateThis is my second stay in this hotel and it is just as I remembered. The staff are very friendly and go that little extra to make sure you are comfortable and to help as needed. At check in they give you a card with restaurant recommendations from places nearby. The girl at the front desk told me which were her favorites and recommended a few extra.
The rooms are spacious and clean. They have giant windows for natural light and plenty of space to move around. Bigger than your average euro-hotel room, for sure. The facilities are solid. The gym has a personal trainer if you wish to book a session - otherwise it's free to use, well laid out and well equipped.
The hotel is well located - right near the main square and a short walk from the railway station. There are penty of cafes, restaurants, shopping streets etc nearby. And plenty of bus route readily available if you wish to venture further - down to the beach for example.
VViajero por sorpresaThe hotel is very comfortable and very comfortable and the hotel is very comfortable and very comfortable. More than a valid hotel to rest and asse*** during the stay at the Grao de Castellón
AAdam DavidBeautiful views from the room and everything was clean. The only problem i found was that the beer in the minibar had been drunk by a sneaky guest and filled with water, and had the lid put back on. I phoned up reception, and they said they would bring two beers, but they never came. Have a wonderful time other than that the beach was beautiful
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