Really nice resort. Clean, modern, several beautiful pools which were never very full and the staff is incredible. They help in any way they can, including arranging for a last minute boat tour for us well outside of their usual hours and seemed happy to make it work (add the guides they work with are fantastic too). It was a very peaceful and comfortable stay overall.
The one issue is the food, they put a lot of effort into it and have a very large breakfast buffet every day, but the food just isn’t that good. There's one restaurant in the resort and there aren’t many (any?) other food options in the area, so it’s pretty relevant. The food is a bit bland or with strange flavor combinations. And worse, it takes a comically long time to get served, even if just a sandwich, and it’s usually cold when it comes. This happened at all 4 of the meals we had there outside of breakfast.
But... It honestly didn't bother us that much. Partly bc we're not big foodies, but more importantly, bc the staff is so incredibly friendly and helpful. Everyone goes out if the way to make sure you get everything you want and then some. I hope they can fix the food issues and this place would be 5 star
Had a great experience in Astoria. Was welcomed by their friendly and helpful staff. Everyone greets you with a smile and everyone is willing to help may it be with queries or directions and even with taking your great photos in the resort. The rooms were clean, and homey. Rooms are equipped with microwaves and table wares for when you order room service. The resort has great amenities and you will not get bored with activities you can do during your stay. Their breakfast buffet is something we look forward to every morning. They serve delicious and freshly cooked food. They have fast and reliable WiFi for those who work on the go. It was a stay I would remember and recommend all the time.
Stayed for 1 night only before going back home and they offered us an upgraded room with balcony at no extra cost! They however were unable to answer my phone calls emails prior transferring from our previous hotel, maybe they’re busy but could have been better if calls were answered. Overall customer service is excellent
We had an amazing stay at Charlie’s. The staff were lovely, always saying hello and happy to help with anything. We booked a room with pool access, it was spacious and also had a big bathroom. The bar and restaurant both had a great selection and the welcome drink upon arrival was a lovely touch! One of the best features of this hotel is its proximity to Lio Beach, only a 5 minute ride away, where there are an array of bars and restaurants and a beautiful sunset every night. My partner is dairy and gluten intolerant and there were plenty of options for her there which was pretty rare in general for the Philippines.
Would recommend this hotel to anyone, it was well worth the money.
I had such a great experience staying at Hue Hotels and Resorts El Nido. The location is super convenient, it’s close to everything! Restaurants, shops, and the starting points for island-hopping tours are all just a short walk or tricycle ride away, which made getting around really easy.
The best part for me was the rooftop. The view from up there is stunning — you can see the dramatic limestone cliffs and surrounding greenery. It’s the perfect spot to relax after a day of island tours or to catch the sunset with a drink in hand.
The hotel itself is modern and stylish, but still feels relaxed and welcoming. The staff were friendly and always happy to help, which made the stay even better.
If you’re looking for a comfortable, accessible place to stay in El Nido with amazing views and a great location, Hue is a solid choice. I’d definitely come back.
Great service . They are always friendly and helpful.
Food is best I had in years if I compare another hotels .
And bug bonus is that the kit hen also make food on demand . So if not on menu they do on request and it is worth to pay some extra money.
Only downside is that trip.xom do not mention that beside the 30 peso terminal fee . And then on tge another side you need to pay 120 peso tourist tax . And as last 300 peso each person to go to the hotel.
But for sure I will go back there
The experience over all was amazing. We truly enjoyed our time in this hotel. The staff were very accommodating (they did need to switch us rooms though cause the first one had an AC with a bad smell) but without hassle they changed us and everything was fine. I think if the ac doesn’t run for a while they can do that. The pool was absolutely great, we spent most days in the pool at least once. I did wish it had a bit of shaded area over the pool itself but the water temperature was just right and so relaxing. The breakfast had a lot of choices and was very delicious. We had some lunches and dinners there too which were all great as well. There is a very cool 360 roof bar with a happy hour, though it was disappointing that the front desk info said it included cocktails and beer for happy hour but we were told beer only for happy hour prices when we went up there. The location and the views are just stunning from wherever you look and it’s truly peaceful. It is a bit far away so you would want a motorbike or car rental, which we did have so it wasn’t a problem for us. It was one of the most relaxing stays we had in the Philippines and we would definitely go back! :)
Excellent customer service, starting from Front Office Desk and assistants, Breakfast staff and Pool/Beach assistants. Everyone was very accommodating, e.g. arranging transportation at the very last minute. always extend beyond what we asked. Plenty of amenities from gym/game room to beach activities. Pool and beach area were well maintained, clean everyday. Would book again and recommend to friends.
Very wonderful!
The location was perfect, with good access to the ocean from the room.
The ocean was also beautifully maintained, and we were able to spend the whole day relaxing on the beach.
The water pressure in the shower in our room was weak and cold, but that was the only thing that bothered us. Other than that, the villa was perfect.
The staff were all friendly and wonderful!
They were quick to respond to all kinds of requests.
We had breakfast and dinner, and both were delicious.
I wish we could have stayed longer.
Thank you very much.
Great
48 reviews
9.1/10
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Nnick kathmanReally nice resort. Clean, modern, several beautiful pools which were never very full and the staff is incredible. They help in any way they can, including arranging for a last minute boat tour for us well outside of their usual hours and seemed happy to make it work (add the guides they work with are fantastic too). It was a very peaceful and comfortable stay overall.
The one issue is the food, they put a lot of effort into it and have a very large breakfast buffet every day, but the food just isn’t that good. There's one restaurant in the resort and there aren’t many (any?) other food options in the area, so it’s pretty relevant. The food is a bit bland or with strange flavor combinations. And worse, it takes a comically long time to get served, even if just a sandwich, and it’s usually cold when it comes. This happened at all 4 of the meals we had there outside of breakfast.
But... It honestly didn't bother us that much. Partly bc we're not big foodies, but more importantly, bc the staff is so incredibly friendly and helpful. Everyone goes out if the way to make sure you get everything you want and then some. I hope they can fix the food issues and this place would be 5 star
AAizzyCleHad a great experience in Astoria. Was welcomed by their friendly and helpful staff. Everyone greets you with a smile and everyone is willing to help may it be with queries or directions and even with taking your great photos in the resort. The rooms were clean, and homey. Rooms are equipped with microwaves and table wares for when you order room service. The resort has great amenities and you will not get bored with activities you can do during your stay. Their breakfast buffet is something we look forward to every morning. They serve delicious and freshly cooked food. They have fast and reliable WiFi for those who work on the go. It was a stay I would remember and recommend all the time.
GGuest UserThe resort is in a great location with a small but quiet beach and a nice house reef outside. Beware that some units require walking up a lot of steps and the ones set away from the beach have a lot of mosquitoes around.
The staff are super friendly and nice although the service of the hotel could be more attentive i.e when lying on the beach you don’t get asked if you want drinks. Room cleaning was only done once in our 7 day stay and only because we asked for it. Towels are not automatically offered to beach goers all the time.
The restaurant is pretty slow with almost an hour for food to arrive sometimes. The food itself can be nice depending on what you order. Some is pretty good actually…others a bit average.
Pricewise, this isn’t a cheap hotel and I feel that if you compare the price to resorts in other tropical beach locations around the world, you get much better service in other places like Sheratons, Marriotts and Hiltons etc. that said, overall I would still recommend Matinloc for the great beach and reef.
GGuest UserAmazing hotel, the most elegant in the area. They have 2 pools very big and clean. It was raining but still hot so we decided to spend the day at the hotel at the pool. They have an amazing service. The staff is very kind. They have access to the beach not the best in the area but very clean and calm. After 12pm the water goes up like 500m far so it's common to walk on the sand. Very chic, clean and amazing service.
100% recommended
JJackie08As always, excellent customer service. I appreciate that they allowed me to have breakfast even if it is not yet 6am as I need to leave before 6am. Their free shuttle service is really a plus!
MMarshieGot it! Here’s your revised review, keeping the original friendly tone while clarifying the tour offerings and distance to attractions like Honda Bay and the Underground River:
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**A Perfect Tropical Escape – Carpe Diem Villas Exceeded Expectations!**
From the moment we arrived at Carpe Diem Villas, we were treated like VIPs! The staff welcomed us with refreshing drinks and big smiles, instantly setting the tone for a relaxing and memorable stay. The check-in process was smooth, and we immediately felt at home in this beautiful, tranquil retreat.
Our villa was spacious, impeccably clean, and beautifully designed—combining modern comforts with a cozy tropical vibe. The bed was incredibly comfortable, and we loved having a private balcony where we could unwind with a cup of coffee in the mornings or a glass of wine in the evenings. The pool area was another highlight—serene, well-maintained, and perfect for lounging under the Palawan sun.
While the villa is located in Puerto Princesa city (not near far-flung attractions like the Underground River or Honda Bay), the hotel made exploring easy by offering convenient tours to these must-see spots - from city tours to island-hopping adventures, ensuring that we can experience the best of Palawan without the stress of planning. Their recommendations for local restaurants and hidden gems were also spot-on!
What truly stood out was the exceptional service. The staff went above and beyond—always attentive, friendly, and ready to help with anything we needed. Their warmth and professionalism made our stay feel extra special.
If you’re looking for a peaceful, well-appointed retreat with outstanding service and easy access to tours (even to faraway attractions!), Carpe Diem Villas is the perfect choice.
KKurzaThe hotel itself was lovely and the food was good. However, we found the roosters next to the hotel to be very inappropriate and disturbing. We could not sleep properly because they are noisy all through the night. There is no way to block the noise out.
We were able to switch rooms, which helped, but if the hotel is running at full occupancy it will be a problem. About 24 rooms are affected by the noise the roosters make. It is a pity that roosters on a plot next to the hotel causes plenty of discomfort for guests. If I was the owner of this hotel, I would certainly do something about the roosters.
GGuest UserMy experience at Princesa Garden was beyond my expectations.
To be honest, I was a bit worried at first because I had read a review saying the resort wasn’t nice and had many issues, especially due to ongoing renovations. But when we arrived, I was pleasantly surprised—it was actually very nice!
The resort was clean, the staff were incredibly accommodating and helpful, and the overall atmosphere was relaxing. The food was great—yes, it was a bit pricey because of the added VAT and service charge, but it was delicious, so it was worth it.
Overall, I would definitely recommend this place! 😊
AAnonnJust okay. If you’re looking for somewhere to rest I suggest you find another place. It’s close to the highway and is pretty much noisy all the time. In addition to that, the housing cleaning staff are also VERY NOISY. They start working very early in the morning and I know this by the loud chatter in the hallway every single morning. At random times throughout the night you’ll also hear hear loads of outbursts as well. Just very noisy, almost no peace. Breakfast was okay. The receptionist, the server and the driver were quite nice
TToddSpectacular, beautiful resort! Sorry I didn't have a date since this is truly a couples place. But I did enjoy the solitude, perfect beach and included snorkeling, and double bed hut right on the sand with wifi! Food is better than average for Philippines. Not sure how they even get the food here or how they could have built such a nice place on a deserted island (20 min boat ride from Basuanga airport after short van xfer). Beware there are a few thousand bats if you're in the main hotel and at dusk they kinda go nuts flying around...
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