Posted onJul 15, 2026
Anonymous UserWe had a very enjoyable stay at Arte Hotel Salzburg. The location is excellent—right next to the main train station, making it perfect if you’re arriving by train or planning day trips. The Old Town is a pleasant walk away, so it’s still easy to explore the city.
The real hidden gem is the Sky Bar. It offers breathtaking panoramic views over Salzburg, especially at sunset and in the evening. The cocktails were great, and breakfast is also served there, making it a fantastic way to start the day. I’d definitely recommend requesting a room on one of the higher floors to make the most of the views.
The only downside was the communication regarding the complimentary Salzburg public transport pass. We were told at check-in that the hotel would provide it, but despite asking three more times during our stay, we never received it. It was disappointing as we had planned to use it for getting around the city. I hope the hotel can improve this process for future guests.
Overall, it’s a modern, well-located hotel with spectacular views, and I’d happily stay here again.
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Price per night from:PLN 391
Posted onJan 6, 2026|Standard King Room
AnniAusVery nice hotel with large comfortable room, comfortable bed and clean bathroom. Staff were super helpful when I accidentally left my laptop in my room when checking out. Also, much appreciated the gluten free bread for breakfast that was delicious and very safe (came in its own vacuum bag and I was given a pair of scissors so I could open the bag myself) — highly recommend for travellers with celiac.
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Price per night from:PLN 312
Posted onJun 23, 2026
Guest User
I booked for three nights and when I checked in, the hotel staff initially couldn't find our reservation. After some confirmation, we were able to check in smoothly.
We were given a room on the second floor, but once inside, we found the mini-fridge was broken. So, I went downstairs and asked the front desk to switch our room. The new room was further inside. The fridge worked, but the air conditioning wasn't very cold. Luckily, it wasn't too hot at night, so it was fine.
I'd read reviews mentioning some guests had items stolen, so we didn't leave any valuables in the room and kept our suitcases locked.
However, when the towels were replaced daily, I'm not sure if it's because we didn't leave the floor mats on the ground or what, but they were always taken away and not replaced (it's also possible the hotel doesn't provide them). The plastic bottles I intended to return were also taken (but that's quite normal, so it's fine).
The area around the hotel does feel a bit desolate, possibly because it's behind a department store and next to a construction site. We could hear hammering from the construction site in the mornings. It's quite close to the train station and bus stops, but for the price we paid, I think it was significantly overpriced.
The hotel staff offered us free luggage storage (they mentioned guests normally have to use lockers). In the afternoons, there's iced water and small cookies available on the first floor.
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Price per night from:PLN 743
Posted onMay 20, 2026|Standard Double Room Park View
DuppyJOverall a really pleasant stay. Location was great, with a 24h mart at petrol station just beside the hotel, and 2 min walk to a row of supermarkets nearby. Bus stop just beside hotel with easy access to the Salzburg central station and to the city. Room is slightly dated, though with interesting music/mozart design carpets. Toilet looked more modern with good water pressure. Service was also good, receptionists were friendly. Will consider returning if I’m back in Salzburg.
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Price per night from:PLN 345
Posted onMar 11, 2026
Guest User
I was quite disappointed by the fact the our room was not serviced for 2 day in a row despite constant reminders and the hotel being a 3 Michelin keys hotel. Although the cleaning is well done, the fact that the room was neglected was unacceptable for this brand. It is for sure the worst rosewood I’ve ever stayed at. The amenities such as cotton buds were not replenished everyday. After the bath robe was used and placed on the ground, the housekeeping took it but never replaced it with a new one until I had to ask. Besides that, everything else was good. The staff was super friendly and sorry about the incident. The scenery was amazing. Personally, I think I would not return as it does not satisfy me overall. The lady at the Spa was also quite hostile when I asked for the spa appointment as she simply said no theres nothing available. The food here is absolutely amazing; I highly recommend ordering the coq au vin room service. The reception was kind enough to let me have early check in and accommodate met request for good views which was much appreciated. There were a lot of flies inside the restaurant which was quite annoying as it’s the first time I’ve seen flies inside a restaurant of this caliber.
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Price per night from:PLN 4,901
Posted onAug 4, 2025
Guest User
The location of the hotel is excellent, the environment is beautiful, the service is in place, the comfort is very high, and I will continue to vacation here next year. The front desk service is also very good, booking the location of the restaurant, and arranging the stay is very intimate.
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Price per night from:PLN 1,017
Posted onApr 26, 2026
Guest User
I drove to Salzburg and stayed at this hotel. The environment was nice, and the rooms were clean and tidy. The hotel is located behind the John Rabe Gardens and just steps from the Old Town. It was a relaxing and comfortable stay.
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Price per night from:PLN 1,164
Posted onJun 16, 2026
Guest UserThis self-service hotel is a 15-minute walk from Salzburg train station. The hotel has a new and modern exterior. Self check-in took a bit of time, so I wouldn't recommend it for older guests. The room was spacious with large windows, a microwave, and basic cutlery. The bathroom was clean and tidy, with a spacious shower and good water pressure. It's about a 20-minute walk to the city center and around 40 minutes to the old town. Overall, it was an okay experience.
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Price per night from:PLN 604
Posted onFeb 5, 2025|Junior Suite with View
Guest User
We arrived at the hotel at about 13:00. The front desk said that the room was ready for check-in and gave us a room on the first floor (Room 101). After entering the room, we felt that the floor was too low, so we asked if we could change to a higher floor. The front desk said that there was a room upstairs and we needed to wait for 2 hours to clean it up or pay extra to choose another room type. We returned to the room in the principle of avoiding trouble.
At this time, my husband suddenly found that our room had no balcony, and we booked a Junior Suite view on the Ctrip platform. The picture showed that it had a balcony! And the area was also larger! After we compared it, we found that the Room 101 given to us was not the room type we booked, nor was it in the pictures of the room type on the official website or any platform, so we continued to communicate with the front desk. She said that they were all the same, some had balconies and some did not. I said that we booked the Junior Suite view because we saw the picture had a balcony. After the communication, we chose to wait for 2 hours, and the front desk said to change us to a room with a balcony.
Then we were outside until 17:00 and came back to check in. We found that the changed room (Room 311) was indeed larger than the previous one, but there was still no balcony. But we don't want to bother anymore.
The things that made me dissatisfied with this stay are: 1. The room type reserved for us at the beginning was not the room type we booked. The front desk also admitted that Room 101 was smaller. After we communicated, we said that we wanted a balcony. The front desk asked us to wait for 2 hours for the room with a balcony to be cleaned up, but in the end the room still had no balcony. I checked through booking and Ctrip, and there were 5 Junior Suite views left that day, and there was no problem of tight supply.
2. When we first entered the room, we were given afternoon tea snacks, Sacher cake and chocolate, but we immediately asked to change rooms and they were not moved. I thought they would be put in the room we changed, but they disappeared directly... Yes, they disappeared. We said before we changed rooms that the snacks were not moved! They were gone directly.
3. When we left, we had suitcases, 2 backpacks and 1 handbag, and the staff did not help with the luggage, and even did not open the hotel door for us...
In short, this stay was not pleasant.
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Price per night from:PLN 2,633