The suite was upgraded, it was very touching, and I liked the hotel very much. The breakfast was delicious, very special, and the service staff was very enthusiastic. Finally, I said that the luggage was delivered to the train station at a good time to meet us!
This hotel is absolutely amazing! It's the best B&B we've ever stayed in! The room is spacious, bright, and spotlessly clean. The windows on both sides offer views of the hotel garden and mountains, and the neighboring garden. My room's balcony faced the Matterhorn, allowing me to take photos of the golden sun setting over the mountain. The staff are warm and friendly, and they offer train station pickup. The toiletries are L'Occitane, and the little touches like the complimentary chocolates in the room and the complimentary fruit snacks in the lobby are heartwarming!
The hotel boasts an excellent location and a unique, tasteful decor with wooden elements throughout, which I really loved. Breakfast offered a wide variety of choices, changing daily. You can even see the Matterhorn from the balcony, though my view from the second floor was unfortunately somewhat limited. The rooms are spacious and comfortable, although the single rooms are a bit on the smaller side. It's very convenient for the train station and exploring the town, with a Coop supermarket, shops, and restaurants all conveniently located nearby. After a 2-night stay, it was overall a very pleasant experience!
The hotel is located on the main street of Zermatt and it is very convenient to get off the train for two minutes.
The room is large in size and the decoration style is elegant and comfortable. There is a balcony to see Matt Peak. The only inconvenience is that because it is a slope roof on the top of the bed, there is a cross beam that is easy to hit the head. It takes a few times to pay attention to ⚠️
The hotel's breakfast was great, with more varieties and fresh and delicious ingredients. The service staff was also polite and thoughtful.
The town is not big, and the dining and shopping around the hotel are very convenient.
We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
The hotel was in 5 minutes walking from Zermatt train station and it offered free shuttle for check in and out as there was a steep path to the hotel entrance, not good to walk with luggages. I booked 2 bedrooms family suite but only with one bathroom which was the downside. However, the total space of 60 meter sq with a decent living room and a small balcony facing Matterhorn were a plus to the overall stay. There were some minor defects and the staff fixed efficiently. They had an indoor pool, a jacuzzi and a sauna room. I had to mention that the jacuzzi was of high standard and you must go after a day of hiking. So bring your swimming suit. However, please note that in there culture, no clothes are allowed to enter the sauna room and it is in mixed genders. The breakfast buffet was lack of choices. But I had to specially name Mr Fernando, he always welcome us with very good coffee and of course his warm greetings in the morning.
Suggestion to the hotel:
1. Stated clearly the number of bathroom/ toilet in the booking details regarding my booking is a 2 bedrooms suite.
2. More choices for breakfast, my family stays 4 nights there. Everyday, the menu is same.
3. The pool was closed at 8pm, will be better if it closes at 9pm as it was rather rush for the guests to use after dinner.
Overall, I recommend this hotel to family. I will come back again.
The room is clean and sanitary, with a balcony where you can see the snow-capped mountains and watch the sunrise and sunset. You can store your luggage, the front desk staff is very friendly, and it is a good stay experience.
good experience. They hotel is nicely located and easy access to zermatt. The hotel is clean and price isnt too expensive. They have parking but its paid parking but you can ask for discount. Overall probably my go to hotel if I visit zermatt again.
The hotel is a 4-star hotel, owned by the Julen family, which has four hotels and three restaurants in Zermatt. A piece of lambskin is provided on the outdoor chairs. The hotel has hot springs and saunas, but you have to go naked. I have never enjoyed men and women bathing and sauna together in Japan, but I have enjoyed it in Switzerland. I would feel embarrassed if I didn't go naked because everyone else was naked. The hotel's breakfast is very rich. You can squeeze orange juice yourself, and there are many kinds of dried meat, cheese and butter to choose from. You can also order omelets, fried eggs, waffles, etc. The boiled eggs are also cooked just right, and the yolk is runny. Be sure to drink Swiss milk and ask the waiter to provide hot milk, which is very fresh and rich in milk fragrance.
For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
Amazing
76 reviews
9.4/10
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9.4/10
Amazing
HHarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
XXiaolinyaoshunliLet's talk about the advantages first: a great view of the Matterhorn, you can see it from the terrace, and you can also see it when you have breakfast in the restaurant, the view is very good. The room is about 10 minutes' walk from the train station, and it's still a bit hard to drag the suitcase, but there is a free taxi when you check out and go to the station~
The other feeling is that the room is so small... There are few types of breakfast, especially after staying at sunstar, the difference in breakfast is a bit obvious. In addition, the main door is a bit difficult to find, you have to go up a few stairs and walk through a corridor to get there. I was so tired when I arrived in Zermatt that day, and it was painful to carry the luggage up the stairs.
In short, the recommendation index is three and a half stars.
NNYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
GGuest UserThe hotel boasts an excellent location and a unique, tasteful decor with wooden elements throughout, which I really loved. Breakfast offered a wide variety of choices, changing daily. You can even see the Matterhorn from the balcony, though my view from the second floor was unfortunately somewhat limited. The rooms are spacious and comfortable, although the single rooms are a bit on the smaller side. It's very convenient for the train station and exploring the town, with a Coop supermarket, shops, and restaurants all conveniently located nearby. After a 2-night stay, it was overall a very pleasant experience!
WWarm5ergood experience. They hotel is nicely located and easy access to zermatt. The hotel is clean and price isnt too expensive. They have parking but its paid parking but you can ask for discount. Overall probably my go to hotel if I visit zermatt again.
GgzpeterThe hotel is located on the main street of Zermatt and it is very convenient to get off the train for two minutes.
The room is large in size and the decoration style is elegant and comfortable. There is a balcony to see Matt Peak. The only inconvenience is that because it is a slope roof on the top of the bed, there is a cross beam that is easy to hit the head. It takes a few times to pay attention to ⚠️
The hotel's breakfast was great, with more varieties and fresh and delicious ingredients. The service staff was also polite and thoughtful.
The town is not big, and the dining and shopping around the hotel are very convenient.
AAnonymous UserThe room is clean and sanitary, with a balcony where you can see the snow-capped mountains and watch the sunrise and sunset. You can store your luggage, the front desk staff is very friendly, and it is a good stay experience.
AAlizc YuBeautiful property. extremely well-designed suites. Very friendly personnel. Excellent location for the Matterhorn view.
The room was tastefully decorated, with a comfortable bed, excellent house cleaning services. Provide personal skincare product, especially the sheep soap that I love it ! Breakfast was also excellent.
I’d want to go there again ! :)
OOllie lukThe hotel was impeccable. From the location to service. Breakfast was great! We needed to leave early and they agreed to provide breakfast at 6:45am. We are grateful.
The only thing is that the single-beds-combine-issue (the growing greater distance between two beds as you sleep on the borderline) but we knew it before we booked.
FFabinnThe view is very good, the small balcony faces the castle and the snow-capped mountains, and the sunset is particularly beautiful in the evening, and you can have a small cockroach. Breakfast is average, cold dishes are many, hot dishes have eggs and sausages. The front desk is very friendly.
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