The reception staff are very helpful and forthcoming in providing prefessional services to guests. We enjoyed very much the nice breakfast of high quality in the cosy restaurant . The room was spacious and cleaned. The central location (close to bus/train stops) made it very easy to scenic spots . We made a very good choice of this hotel. The picture shows the dino outside the hotel which makes the environment relaxing.
The staff was exceptionally friendly and accommodating, and they were able to communicate in English, which was very helpful.
I would like to express my gratitude to Sina and the rest of the staff for their assistance in planning and organizing our last-minute travels.
The hotel provided a delicious breakfast with a variety of halal options.
We experienced a slightly uncomfortable night due to a malfunctioning air cooler, but the staff promptly provided us with fans to alleviate the situation.
Overall, it was a brilliant location, and I would stay again.
The room is compact, close to the road, a bit noisy, and there are basically no disposable items, so you have to ask the front desk for them. The breakfast is business-like, just simple bread and some food and drinks, with few vegetables.
I made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
Breakfast is on the eighth floor. The hotel is a five-minute walk from the train station. There are three hotels in one building, all owned by the same owner with different names. Bring all your own toiletries and slippers, and there is a kettle.
The location of the hotel is good, next to the European train station SBB, it is very convenient to travel by taxi and public transportation. The biggest problem is that there is no air-conditioning. It is only the beginning of June, and the outdoor temperature is as high as 28 degrees at noon. There is no air-conditioning indoors, and the sunlight is direct (European latitude is high, and the sun's slope is not large in summer), and the indoor temperature is as high as 34-36 degrees! I couldn't sleep at all. I asked the front desk and said that the temperature is relatively low at night and it will cool down. The room is not ventilated and it won't cool down at all! Only a small electric fan is provided, and I have no sleep all night! When booking a hotel in Europe, you must ask whether there is air conditioning. 80% of hotels in Europe do not have air conditioning, which is unbearable in summer! This is still a European four-star hotel!
This hotel left a very deep impression on me, the room was spacious and clean, the front desk restaurant gym service was very good, it was an ideal place to stay for business trips and tourism. Comfort five stars, recommend friends who come to Basel for vacation/business. The hotel's hardware facilities include guest rooms, restaurants, gyms, gardens and more.
Hotel near Old Town Grossbasel,Basel66.7% of visitors choose this area
TTaniaamc2025.01.26
The location is great, the only thing is quite loud because you can hear everything thats happening n the street, apart from that the location is great and loved the hotel and the restaurant is outstanding!!
The room was great, but the soundproofing was not very good, and the sound of the next door could be clearly heard... There were many varieties of breakfast, the service was in place, and the charging head was not suitable for the front desk to provide a copy directly.
The episode was check out and found that there was a dinner on my head, but I took out the list and it was not my room number. The front desk apologized.
Overall very good
Great
129 reviews
9.1/10
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414 AZN
per night
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8.9/10
Very Good
KK/The hotel is located at a beautiful neighborhood and it is very convenient. On top of that, staffs are very helpful and friendly.
GGuest UserI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
HHappy visitorThe reception staff are very helpful and forthcoming in providing prefessional services to guests. We enjoyed very much the nice breakfast of high quality in the cosy restaurant . The room was spacious and cleaned. The central location (close to bus/train stops) made it very easy to scenic spots . We made a very good choice of this hotel. The picture shows the dino outside the hotel which makes the environment relaxing.
QQusheyoudaoThe hotel is perfectly located for Basel's attractions and museums, with a Co-op supermarket just downstairs. The hotel's facilities and service are excellent, with a wide variety of breakfast options. The rooms are relatively large for a European hotel, and public transportation is conveniently located nearby. The hotel also offers a city transportation card, which offers 50% off admission to attractions and museums. It was a truly wonderful experience.
XXiamenbiaogeThe location of the hotel is good, next to the European train station SBB, it is very convenient to travel by taxi and public transportation. The biggest problem is that there is no air-conditioning. It is only the beginning of June, and the outdoor temperature is as high as 28 degrees at noon. There is no air-conditioning indoors, and the sunlight is direct (European latitude is high, and the sun's slope is not large in summer), and the indoor temperature is as high as 34-36 degrees! I couldn't sleep at all. I asked the front desk and said that the temperature is relatively low at night and it will cool down. The room is not ventilated and it won't cool down at all! Only a small electric fan is provided, and I have no sleep all night! When booking a hotel in Europe, you must ask whether there is air conditioning. 80% of hotels in Europe do not have air conditioning, which is unbearable in summer! This is still a European four-star hotel!
GGuest UserThe staff was exceptionally friendly and accommodating, and they were able to communicate in English, which was very helpful.
I would like to express my gratitude to Sina and the rest of the staff for their assistance in planning and organizing our last-minute travels.
The hotel provided a delicious breakfast with a variety of halal options.
We experienced a slightly uncomfortable night due to a malfunctioning air cooler, but the staff promptly provided us with fans to alleviate the situation.
Overall, it was a brilliant location, and I would stay again.
AAnna801Basel is very small, just a 15-minute walk from the city center. This hotel is located on the edge of the city center, making it especially convenient for walking and public transportation. There is a beautiful lady at the front desk, gentle and polite. The room size is probably okay in Europe. Although the facilities are not new, they are very clean. There are capsule coffee in the room and the toiletries are provided by L'Occitane. The hotel is across the road from the Rhine, and there is a street behind the hotel similar to the bustling weekend market.
SStevendingBreakfast is on the eighth floor. The hotel is a five-minute walk from the train station. There are three hotels in one building, all owned by the same owner with different names. Bring all your own toiletries and slippers, and there is a kettle.
KKellycrollaThis hotel left a very deep impression on me, the room was spacious and clean, the front desk restaurant gym service was very good, it was an ideal place to stay for business trips and tourism. Comfort five stars, recommend friends who come to Basel for vacation/business. The hotel's hardware facilities include guest rooms, restaurants, gyms, gardens and more.
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