If you like waiting this place is for you! Whilst most of the staff are friendly, there is a serious lack of urgency in their service. Whether it was checking-in, ordering drinks, or asking for a towel by the pool, you’d always have to wait. This is quite a surprise given the number of staff working - it is unbelievably painful to see plenty of resource around, yet all lack a sense of urgency and ooze inefficiency.
All is good but make sure to have your own sim and internet. The WIFI is bad and they aren’t doing anything to fix it. They’d probably tell you it your phone like the did me. So just buy a SIM card and have data. A SIM card is just 3 euro and you can get about 4gb for 2 euro.
After check-in, the socket in the room suddenly exploded, and the whole room was out of power!
Then I changed the room a little better.
Both rooms are not very clean!
In addition, at breakfast, after eating, sit and rest for a while! As a result, a fat waiter came over and said that if he finished eating, he went out to rest outside the restaurant and didn't use some polite language. Even the French beauty next to me heard me speak and asked why they wanted to do this to me! And then the French beauty let me sit!
The hotel's pool garden is OK! Not far from the train station!
The Barcelo Palm is a five-star hotel in the heart of Marrakech, Morocco, with stunning views and luxurious facilities. The hotel's swimming pool is an excellent place to relax, offering guests the opportunity for a refreshing swim and sunbathing. The service of the hotel is also very good, the staff always keep a smile and enthusiasm, provide high-quality service to the guests, and make people feel at home.
The hotel's food is also very good, there are many restaurants and bars for guests to choose from. Whether you want to try local delicacies or enjoy international favourites, here you will find something to suit your palate. The restaurant is beautifully decorated and the environment is comfortable, adding a lot of color to the dining experience.
The most striking thing is the beautiful scenery of the hotel, where there are spectacular mountains and lush forests, as well as huge gardens and ancient buildings, making people feel like they are in a fairyland. The design and decoration of the hotel is also beautiful, reflecting the culture and tradition of Morocco, which makes people fascinated by this exotic country.
Overall, Barcelo Palm is a perfect resort with food, service, facilities and views. If you want to enjoy the food, culture and nature of Morocco, then this hotel is definitely an ideal choice.
Hotel near Kasbah,Marrakech21.1% of visitors choose this area
GGuest User2025.05.26
Риад удобно расположен в начале медины. Недалеко магазинчики, кафешки и достопримечательности.
Хозяин подает очень вкусный чай.
Из минусов: вид с террассы на стройку и колонки мечети, из которых ночью очень громко звучит утренняя молитва.
Слышно все, что происходит в риаде. Шумоизоляции никакой нет, слышно все и всех.
Quand on va à Marrakech, on prend toujours toujours cet hôtel, il nous a jamais déçu
Petit déjeuner et dîner très copieux
Le personnel est à l’écoute et les chambres sont très confortables
Hotel near Gueliz,Marrakech73.7% of visitors choose this area
GGuest User2023.01.29
The hotel is located in the center of the city. It is convenient to travel and the surrounding facilities are complete, but when I checked in, a very strange thing happened. The hotel gave me a room on the third floor. When I reached the third floor by elevator, I found the third floor Many rooms are being renovated, and workers come and go in a messy feeling. I thought maybe only a few rooms were being remodeled and didn’t care. When I continued to go to my own room, I found that there was still a section that was using a percussion drill to hit the ground. The sound was loud and dusty, and I immediately turned back to the front desk of the hotel to ask for another room. The quiet environment, the hotel hesitated and gave me a room on the fourth floor, but when I entered the room after arriving on the fourth floor, the sound of the impact drill was still loud , There was no way to rest comfortably, so I had no choice but to contact Ctrip's customer service. In the end, the customer service communicated with the hotel and changed me to a room on the fifth floor on the other side. It was very quiet and gave me an unexpected compensation voucher , Thanks to Ctrip's customer service!
I mainly want to make complaints about writing this review. As a five-star international chain hotel, the hotel is undergoing renovations during the period of receiving guests, and the guests are arranged in rooms on the decoration floor, which is simply unbelievable!
Hotel location is very good, parking is convenient, self-driving in Morocco is a big advantage; the front desk staff is very warm and patient; the hotel swimming pool is suitable for children to play, very clean, care is very careful; hotel breakfast, feel like Not as good as other hotels of the same class, but the variety of choices is indeed very much!
46 reviews
7.1/10
Price from
US$74
per night
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