Family Friendly Hotels in Nagano Prefecture, Japan

The room was very clean and nice, properly warmed in the winter. All the staff are very polite and helpful. Especially Mr Hiroki Maete at the front counter who very patiently helped us to get bookings for bus tickets enroute to Mount Fuji. Mashed potatoes and udon tempura from the hotel restaurant were delicious, we would stay in marriott again 😊

We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.

Location is good with shuttle buses to the station which makes things very convenient. Hot spring in the hotel is wonderful after a day if sightseeing.

Excellent food (breakfast and dinner, be sure to be hungry to enjoy fully). The onsen is the most beautiful and relaxing we ever had so far, especially under the snow today. Staff is nice and helpful. No regrets in choosing this hotel during our trip in the Japanese Alps

The most beautiful hotel in Hakuba! Snowstorm Villa, Conan BGM It's very convenient to go there. You can take a bus from Shinjuku directly to Hakuba Happo Terminal, and take the free V2 bus to Cotina You can also book a bus back to Haneda Airport and depart directly from the hotel. A perfect ski trip, heavy snow, and a romantic hotel Mostly Europeans, Australians, and many Japanese people The hot springs are also good, and you can directly see the ski slopes in the open air Beautiful

📍Nozawa Onsen Grand Hotel ✨ Hotel features The hotel is in a great location, close to the ski resort, and easy to walk to the hot spring street, winter stay is especially atmospheric to soak in the hot spring at night looking at the snow, especially in the open air, when the snow is super cold, the body is super hot, very magical ice and fire feeling. ♨️ Surrounding environment 🔹Nozawa Onsen Ski Resort - Long enough ski trails, rich terrain! 🔹Onsen Street Walk - Traditional Japanese street full of small shops, try onsen buns, Nozawa vegetables, hand-beaten soba noodles, warming and authentic. 🔹 Taoist God Fire Festival (January 15th every year) The atmosphere is super lively! 🛁Rooms & Facilities 🔹 Hot spring large bath & open-air bath view is excellent, unfortunately private bath was not open during stay. 🔹 Spacious room, clean and tidy, Japanese design, super comfortable to sleep. 🔹 Winter is especially feeling, as soon as you open the window, you will see the mountains of white snow, after skiing back to the hotel to bathe, chill the whole way. 🍽️ Dining experience 🔹 Breakfast (buffet) - Western + Japanese option, miso soup, Nozawa, grilled fish are quite good. 🔹 Dinner (Kaiseki) - Exquisite Japanese banquet cuisine, including sashimi, wagyu beef, tempura, taste good but no special surprises. 💗 Check-in experience The perfect combination of skiing + hot springs, the hotel environment is comfortable, the location is convenient, the surrounding traditional hot spring street, and the Daozu God Fire Festival such a limited experience, winter stay CP value is extremely high! #Nozawa Onsen Grand Hotel #NozawaOnsen #Ski Accommodation Recommendation #hot spring hotel experience #Open-air bath #Skiing and Hot Springs #Japanese Inn #A must-do for winter travel #Driving Japan #Fire Festival Shocking Experience

There were bookshelves everywhere, both in the rooms and in the corridors, and books of all genres were freely available to read. I was able to enjoy a relaxing and soothing time while soaking in the hot springs and reading. This is an inn that I would like to stay at for longer and again. All of the dishes were made with fresh ingredients that had a seasonal feel to them, and I was truly satisfied. The large tatami room bath and the open-air bath both have soft hot springs that you can use as many times as you like. The ceiling of the bedrock bath was a starry sky, which made for a very soothing space.

Although it rained that day and could not see the meteor and Bayue, dinner and breakfast were also very rich, especially Bayue's vegetables and milk from the nearby pastures. The next morning, there is a free shuttle bus to the nearby JR station. Thanks to the hotel staff for their hospitality. If you have the opportunity, you will come to see the meteor 🌠.

My husband and I spent one night here as part of our honeymoon, and it was such a memorable and unique experience. We took the local bus up and only had to walk a few minutes before reaching the place. The hotel was beautiful, peaceful, clean, and quiet. We booked a private onsen and it was well worth every penny. We also added the dinner and breakfast package, and each of the meals were delicious. Such a special experience that I would highly recommend to anyone who has the opportunity. Also, make sure to try the local apples!

The facilities I wanted to go were in front of me and it was very convenient! The facility was in the age, and there were some places where the key was difficult to close or worried, but I didn't care at all if there was a 2 meal and a large bath for one night. Above all, the view from the window of the room on the lake side was a resort! It was the best feeling! (because it is on the lake side, the insect countermeasure indoor and outdoor is mast) The rice was luxurious! It was not like saying, but the two meals were also a Viking form, naive and satisfying content in the Japanese and Western countries. It was good if there was a flat plate and a bonus. There are large resort facilities such as playgrounds and museums nearby, but this is a hotel in my house that I want to fly around freely. I would like to stay again.