Family Hotels in West Nusa Tenggara, Indonesia

Lovely hotel, service is good. We stayed in garden chalet. The anniversary and fruit touch was so nice Daily cleaning. Staff are so kind and polite. It is a 4 star and is clean. There was a smell from the loo which was solved once we told housekeeping. The resort is showing its age but nevertheless decent. Only thing is doors do not seal so creepy crawlies are always in. We were not too fussed - some days only saw ants which was annoying but otherwise ok. The beach had no lifeguard so if you do go in it’s at own risk. We wouldn’t suggest this as waves are always high good for surfers. Amenities there is a mart walking distance and a spa. Not much else including food places you have to get a grab or drive. You get a free photoshoot which is really good as you get to keep a printed photo for free! Breakfast is decent nothing special. View of palm trees and beach is amazing.

The rooms are beautifully decorated and have a pleasant layout, although the cleanliness could be improved, as there were some cobwebs and marks on the walls. The air conditioning was malfunctioning and intermittently stopped working. The pool is wonderful, and the breakfast offered a wide variety of delicious options. We extended our stay by an additional night but changed rooms due to the air conditioning problem. It is quite expensive considering the location; however, if you can find a good deal, it is worthwhile. They also offer a complimentary shuttle to the center and provide free daily activities. I found their restaurant to be quite expensive, double the cost of similar meals in town, which is unfortunate as we would have eaten there if it were more reasonably priced.

Old historical hotel with very nice outdoor pool and beaches.. Rooms still old fashion and breakfast is 75% Asian traditional food.. Staff is very kind and ready to help and content clients requests..

The guy at the front desk was very nice. I brought the wrong adapter and there was no one for sale nearby. He kept asking his colleagues for me and finally borrowed it for me. When I checked out, he said that the adapter was given to me. Because it may not be easy to buy here, thank you very much. The service, environment, and food are all great. I recommend everyone to book this restaurant.

Such a mesmerising stay. Shout out to Ms Erna from the front office who went beyond and above to decorate our room and arrange a cake for our anniversary. We really enjoyed the staycation here.  All staff from the breakfast place, bar, reception, spa, everyone giving us warm welcome. We will definitely never forget this Indonesian warm welcome. it’s such a heartfelt that we have to leave this place. Wish to come back again.

This property has that old world charm and is very well manicured. Though we arrived at the end of Ramadan, they put on a great party. The breakfast in the morning is cooked to order and have about 20 different options from cuisine around the world. Whatever request we had, they found a way to make it work. Even when we requested a room change to be closer to the ocean front, we were accommodated well. The food and drinks were excellent and the entertainment for Eid was spectacular. Do note that there isn't anything nearby and tours need to be booked a day in advance. Overall, we really enjoyed our time and look forward to coming back again. 10/10 amazing views at all points of the day and night.

View: 4.5/5 Villa size: 5/5 Food: 5/5 Maintenance: 2/5 This villa is as big as it looks on their website with amazing view. However, it is quite rundown and needs a refresh, especially the toilet.  The toilet bowl has stains and the overall bathing area are mouldy. I understand we’re in the middle of nature but I would expect better maintenance. Plus the water pressure was low. Maybe it was the rainy season (it rains every evening/overnight), the area is filled with millipedes everywhere, the worst part is that they are in the villa as the doors/sliding doors have gaps. We’re fine if the insects stay outdoors but the millipedes enter our villa every single time and they appear at every creak of the villa. It was tiring trying to keep them out of the villa.  The redeeming factor for the villa is really the view, the Indonesian cuisine at Aura and their prompt service. The view is as amazing as you see on their website, if not more. And they have exceptional food at their restaurant and the service was superb. And yes, there are monkeys in the morning and evenings. The staffs will inform you upon check-in, to lock the doors and avoid eye contact.

Excellent forever

Really nothing but praise for this gem on Lombok island. The hotel is brand new, but I honestly think this will be the number 1 resort in the coming years. No matter its a family vacation, or a romantic getaway for couples, this place has it all. From the unparalleled service, to the amazing food… to some of the most breathtaking sea views on planet earth, this place has it all. From the moment you arrive to the moment you leave, your stay here will be an unforgettable experience. Truly a highly recommended hotel for anyone heading to Lombok.