Family Hotels in Canary Islands, Spain

The price/performance ratio is excellent. It's absolutely adequate for an overnight stay. The city center is within easy walking distance, although the hotel is a bit of an uphill walk. Parking is available right in front of the hotel.

The room is clean, large in size, well-equipped and comfortable! The hotel has a swimming pool and the surrounding scenery is beautiful and pleasant! The flowers are bright, the trees and flowers are unique, the hotel dining is particularly rich, and you can order two meals a day! Good service attitude! Luggage storage service at the front desk! There is a parking lot in the hotel! There is a shuttle bus to the beach, very convenient! The price is high, it is recommended to stay here! Will be very satisfied!

Such a fantastic hotel and perfect location, the rooms are brilliant and with 5* service . It is a huge hotel so plenty of swimming pools to choose from and always clean. The food is delicious and the receptionists are wonderful ,ready to meet your needs 24/7

I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.

Excellent laid back and friendly hotel with a wonderful pool and delicious breakfast. Location was 15 minutes walk from the beach and plenty of restaurants and shops nearby. Very handy for airport transport on a good local bus service (line 66) room was spacious and comfortable. Good shower. Staff were obliging and kind. Will definitely return.

Although the hotel is not on the beach, it is very close: The beach is somewhat windy but very large... you can take good walks along it and it is very quiet. the bed...they were close together but they separated to the minimum and you slipped through the middle...a horror. Even so, I would return to that hotel.

Beautiful location, great hotel but quiet and not overloaded, modern and pleasant design, comfortable rooms, very good pdj, sunset swimming pool really top! Incredibly long and complicated check-in process!

Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.

Front office and services staffs can be more pleasant. Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.

There was a parking lot, but the parking space was tight. I parked in the public car park opposite the hotel for two nights. Breakfast is OK, there is champagne, and the restaurant has a nice view of the sea. The room was clean and spacious, there was no elevator, but the waiter helped to bring the baggage to the room. A good value for money hotel. There is a day trip travel agent at the entrance of the hotel.