Room service after 11 was non existent . I tried ordering food multiple times - the phone didn’t work and the app didn’t work. It’s 35 minutes from the airport (make sure to book a car beforehand because uber drivers can be sketchy - mine canceled on me in the car then tried to rip me off after). Otherwise , it’s a beautiful beach, the gym is adequate the food is good and bring a book and enjoy the beach life . Definitely pay for the platinum on the app because at the hotel it’s 45 dollars a day to upgrade per person.
We've stayed in Caribe Princess Deluxe for 4 days in early Feb '25.
In general we're leaving with mixed feelings.
1.What's great:
- location & beach
- reception area
- swimming pool area
- animals in the resorts
2. What's so-so
- weather - it's windy on thia side of the island, not sure if all the time though, but something to consider while planning
- rooms - spacious but a bit outdated
3. What's really bad:
- food - thats probably the biggest disappointmen. We ate only at Food Market (main food court) and a la carte at Tao. Food Market - huge choice but food is tasteless, we've had enough after 2 days. Chairs are dirty. Serv8ce slow. Tao - really the worst asian food we have had in our life
- gym - very outdated equipment, trademills dangerous to use, should be put out of service. For the hotel of this size and class its really a shame.
- internet - erratic, losing connection all the time, often slow
Final verdict: we will not come back
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It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
The owner, Marco was a life saver! He knows everyone in town and directed me to the services I needed, such as mobile Internet. One of the staff there named Victor was a great help for me in town with translations and even helped me carry groceries. They have a restaurant with awesome food. It’s just a block away from the beach. They are basic, not so fancy, but everything I needed. Most of all they have a great staff, helpful… and that goes a long ways with me.
What an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend.
Food and drinks were subpar but I guess one should not expect much for an inclusive resort. The room had a broken safe and phone which took 2 days to replace because they kept telling me to call back. Location was nice and is family friendly.
The hotel is not bad but it has a lot to improve. Apart from the buffet in the general dining room, they announced a variety of restaurants, that the reality is that they only open for dinner and that the policy of “reserves” is so badly managed that it is almost impossible to dine in them. When you pay a whole included with 10 restaurants, you can enjoy them.
In the service you find a little bit, you can have luck and care for friendly people, but in our case we have had the feeling that we were a distress for them.
The water park is very good and the rooms are spacious and comfortable.
Most of the waiters can’t communicate well in English, causing many things to go wrong. The restaurant requires an appointment except for the two buffets. The food in the international restaurant is very dirty. My friend ordered an appetizer. There were more than 10 bugs on the table. The scene of climbing out of the food is shocking and the restaurant is very inefficient but the hotel is well located. A taxi from Punta Cana Airport is 30 dollars, downtown is 10 dollars, and Blue mall is 25 dollars.
Hotel near Cap Cana,Punta Cana100% of visitors choose this area
With a stay at Sports Illustrated Resorts Marina & Villas Cap Cana - All-Inclusive in Punta Cana (Cap Cana Marina), you'll be a 2-minute drive from Indigenous Eyes Ecological Park and 9 minutes from Juanillo Beach. This all-inclusive property is 5.4 mi (8.7 km) from Punta Espada Golf Course and 6.4 mi (10.3 km) from Los Establos Cap Cana.
Pamper yourself with a visit to the spa, which offers massages and facials. Before a night out at the casino, the 3 outdoor swimming pools are a perfect way to relax and recharge. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at The Dogout Food Display, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 299 individually decorated guestrooms, featuring kitchens with ovens and stovetops. Your pillowtop bed comes with down comforters and premium bedding. Kitchenettes are outfitted with microwaves, espresso makers, and dishwashers. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment.
Very Good
71 reviews
8.0/10
Price from
KRW 210,301
per night
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