Well-located hotel, wonderful service, but for me the comfort left something to be desired (the double room is not a double bed but two single beds together, which was uncomfortable because you could feel the divider between the two beds, there was water leaking from the bathroom into the room). The breakfast is very good and has plenty of different options.
Very good service from reception to excellent breakfast, well served and with excellent quality! The room we stayed was quite wide, good beds and the air freeze very well, the Wi-Fi connection left a little to desire because it switched quite, but it worked and we also had a little difficulty with the room access card, The only point we really don't like was that the room in which we were not having a box in the bathroom, which made us to have to wash and turn pan at every bathroom because the bathroom is very wet! The areas of the pool, the academy and the games are excellent.
Pousada Rancho da Serra is located in Martins.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this pousada include complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Enjoy a meal at the restaurant or snacks in the pousada's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.
The hotel is excellent in general. great rooms and perfect for those who go with a child. The time for children's activities is excellent. The pool bar is medium and has the same price as the indoor bar that is well better. I would surely come back.
The hotel's strong point is certainly the food. Sensational! of all restaurants. The staff's friendliness is great! The reasonable efficiency, I expected more than 5 stars. Room did not meet my expectations, smell of unpleasant mto mopho, we complained, made a maintenance in ozone air conditioned, but did not solve. We had a discharge in the bathroom, which delayed us to watch ai magic show, we ended up losing ... Prima swimming pools, but could have some air conditioning, the heated pool was for adult, my 4-year-old son couldn't enjoy. Finally, mto hotel is good, but for the value we paid was expected more, mainly from accommodation.
The reception doesn't answer the phone, and of the many times I asked for a bathroom, I only got after two days, the cover, got at the reception, on the second night ... It is, if you need something, it takes a long time to get to the reception. In contrast, the hotel is wonderful if vc doesn't need anything ...
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