Good hotel, basement parking difficult to find, quite packed. Parking can validate, noneed pay. Stay at level 18, lift waiting take time. Toilet is big and spacious. Bed is big and good. Hair dryer is strong for female hair. I like the hotel overall. (Photo not related, forget to take hotel photo).
Every time went to KB, my family must stayed at grand river hotel, because the hotel is near to the river kelantan and my hudsband village , thanks to wan aisyah for the room given to my family is near to each other. The type room we booked is king room with large bed and my family have enough slept at night. My grand children loved the hotel pool very much but a big disappointed because the second day is raining until the night.
Stayed at Ibis Kota Bharu recently and it was a great experience. The hotel is clean, comfortable, and simple. Staff are friendly and helpful, which made the stay even better. Overall, a nice and convenient place to stay in Kota Bharu.
The hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
Had a really good stay at Jewels Hotel! The best part? At night there’s a lively market right outside, so dinner is literally just downstairs — no need to travel far when delicious food is calling. 😋
Breakfast was a pleasant surprise. For only RM15, you get porridge, nasi lemak, fried noodles, bread, cereal, and even kuih. Honestly, that’s a steal! We also enjoyed a nice morning walk to Pasar Siti Khadijah — very convenient.
Oh, and I have to mention the tiny lift. It’s not big, but it’s super handy for luggage or if you’re traveling with elderly family members.
The only downside: there’s no private parking. So if you’re driving, just be prepared. Other than that, definitely a place worth staying!
Love this hotel service very much. Although the amenities provided are not really complete as there is no swimming pool, this hotel served the guest very well. The staffs are well polite, great us whenever see us. Thumbs up to their roof garden buffet breakfast. Enjoy the yummy and variety choice food beside the scenery view. The scramble egg and mash potato are the best among all the food provided. The check out procedure was super fast. Will stay in Crystal Lodge if I visit Kelantan in the future.
The location is great, just in the town.
The cleanliness is okay, but my bedsheet has some stain and hairs.
both the toilets are clogged, so need to do some maintainance. Others are all good
1 review
5.5/10
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Recent Reviews for Kelantan Hotels
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8.9/10
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HHui Mun LeeGood hotel, basement parking difficult to find, quite packed. Parking can validate, noneed pay. Stay at level 18, lift waiting take time. Toilet is big and spacious. Bed is big and good. Hair dryer is strong for female hair. I like the hotel overall. (Photo not related, forget to take hotel photo).
Llisalee LimStayed at Ibis Kota Bharu recently and it was a great experience. The hotel is clean, comfortable, and simple. Staff are friendly and helpful, which made the stay even better. Overall, a nice and convenient place to stay in Kota Bharu.
FFamily yuseryEvery time went to KB, my family must stayed at grand river hotel, because the hotel is near to the river kelantan and my hudsband village , thanks to wan aisyah for the room given to my family is near to each other. The type room we booked is king room with large bed and my family have enough slept at night. My grand children loved the hotel pool very much but a big disappointed because the second day is raining until the night.
GGuest UserWe stayed here over the public holiday break—yes, it was a bit crowded, but that’s understandable. The resort is really close to Pantai Bisikan Bayu, and we enjoyed a nice walk around the area. The pool was a big hit with my niece and nephew—it’s huge, with lots of seating around it. Pool opens at 9am; would’ve loved if it opened a little earlier.
It took me a while to find the shower by the pool, so having a few more or clearer signs would be helpful. In our room, the sink was clogged and the fan wasn’t working—maybe the maintenance team could do regular rounds to check. I may book direct to resort next time as it is cheaper to direct booking. Found out after I had to add another room.
Anyway, we had a good time!
GGuest UserThe room was very comfortable. It came with a single bed. The tap water was strong and clean, and the air conditioning was in good working order.
AAcikSukaJalan2Had a really good stay at Jewels Hotel! The best part? At night there’s a lively market right outside, so dinner is literally just downstairs — no need to travel far when delicious food is calling. 😋
Breakfast was a pleasant surprise. For only RM15, you get porridge, nasi lemak, fried noodles, bread, cereal, and even kuih. Honestly, that’s a steal! We also enjoyed a nice morning walk to Pasar Siti Khadijah — very convenient.
Oh, and I have to mention the tiny lift. It’s not big, but it’s super handy for luggage or if you’re traveling with elderly family members.
The only downside: there’s no private parking. So if you’re driving, just be prepared. Other than that, definitely a place worth staying!
AAnonymous UserThe hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
AAnonymous UserThe room was comfortable, but cleanliness was an issue. The TV channels were difficult to use. I tried repeatedly to reach customer service via WhatsApp and phone calls, but received no response. Check-in instructions were only provided on the day I was due to check in.
The location is strategic, close to shops in the city center. The elevators were fast. Security was good, and parking was convenient. The Ibis cafe was also enjoyable.
However, the area leading to the parking lot felt quite run-down despite being new. It was full of cobwebs, and the lights weren't working.
CCR_Limthe room is not clean enough and kettle is spoil , but luckily the host buy a new one to replace, master bedroom shower water is too small, common toilet is just nice
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