Having stayed in so many hotels, this one truly impressed me! The moment I stepped in, I could feel its unique charm. The lobby is exquisitely decorated and grand, with soft, warm lighting that creates a cozy and comfortable atmosphere.
Upon entering the room, my first impression was how clean and tidy it was. The bed linen and duvet covers were spotless without a single wrinkle, and there was no unpleasant odor in the bathroom. The toiletries were neatly arranged. The room layout was very well-designed, making excellent use of the space, which made me feel incredibly comfortable.
The hotel's service was impeccable. From check-in to check-out, the staff maintained a warm and enthusiastic attitude, always wearing genuine smiles. Once, I accidentally left something in my room, and the staff immediately contacted me after finding it and safely kept my item. They also proactively asked about my needs and offered thoughtful suggestions, making me feel right at home.
The hotel's location is also excellent, with convenient transportation nearby and a full range of shopping, dining, and entertainment options. It's perfect whether for a leisure trip or a business visit.
Clean and very comfortable room. Excellent mattress & pillows. Best hotel for a transit stop. Late night receptionist - prosenjit & capable efficient kishan made the entire process flawless. Jayasree - receptionist in the afternoon was very personable too. Special mention to the kitchen team for arranging a packed breakfast since i was checking out before the restaurant could open for breakfast. I'm coming back to this hotel incase of a similar travel situation for sure! well done, ra vista hotel & staff
I had a wonderful stay at this hotel in Newtown City, Kolkata with my mother and my son. The amenities and overall environment were excellent, very clean and comfortable. The staff were extremely friendly, helpful, and made us feel welcome throughout our stay. Everything was well managed and pleasant. I would definitely recommend this hotel and would love to stay here again.
Picked this hotel because it’s a reliable brand and it didn’t disappoint. It was clean and we had everything we needed. The lads at reception tried to sneakily add some extra charges when I checked-in which was frustrating as I’d paid up front, so I’m glad I was concentrating!
Had a great stay, would’ve given a 5/5 but for some reason during check in the receptionist kept insisting that she could only give me 2 x twin bed room for 6 people even though I’d paid for 3 x twin bed rooms. Maybe she was confused but it’s not what we needed after a long journey (especially even after showing her my booking confirmation).
However in saying that, everything else was great and staff are super friendly and attentive.
Ibis Kolkata Rajarhat offers a convenient location and clean, compact rooms with friendly service. However, the Wi-Fi connectivity in the rooms is poor and inconsistent, which can be frustrating, especially for business travelers. While the hotel is suitable for a short stay, the unreliable internet is a significant downside for those needing a stable connection.
The service staffs, esp front line girls are highly attentive, serious in resolving our problems .
Ur management team did care for our transport issues and acted professionally to solve it.
Kudos .....to the front office team.
🥰🫡🫡👏👏👏👏👏
Excellent location and service, checkin was a breeze, even though we were early at 12:30 We ordered food in evening room service and same was of good quality and taste 👍 Will come definitely come back again.
Everything was perfect; except the dinner buffet. We will come to that later. I quote four memorable experiences.
1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!
2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.
3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience.
4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression! The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.
As a touring musician, I have stayed at upscale hotels worldwide, and this might be my favorite ANYWHERE. VERY comfortable, quiet rooms. The facility is beautiful and welcoming inside and out with a sharp, modern design. I particularly enjoyed the rooftop pool/spa/gymnasium area -with the excellent view, this was a great place to start the morning! The restaurant and adjacent bar are very nice. Most importantly, every single person who works here, whether front desk staff, security, or ***agement, is OUTSTANDING. They take pride in their hotel and genuinely want you to enjoy your stay. The hotel is also in a beautiful neighborhood. I sincerely hope to come back!
Amazing
55 reviews
9.7/10
Price from
€35
per night
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8,6/10
Very Good
EEHSANIt is really a nice hotel. Good ambiance.
Some people will complain about back side construction view & noise.
But fortunately I got front side room, moreover who looks outside in city hotel?
But for sound hotel May change backside windows to soundproof options.
Clean & decorated room.
Breakfast is ok, rather I would say Good if not Very Good.
Reception people are very helpful, I got early check-in at 12:30PM.
Nearby Shopping District.
As it is busy area, so get ready for whole day huge traffic.
CCharlesLouisBest hotel in Kolkata.
Thanks Ani and all the team from the executive floor for the kindness and service.
Thanks for the lobby, doorman for smile and support.
See you next time.
SShree Vardhan MundhraCheck in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
GGuest UserEverything was perfect; except the dinner buffet. We will come to that later. I quote four memorable experiences.
1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!
2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.
3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience.
4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression! The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.
GGuest UserHad a great stay, would’ve given a 5/5 but for some reason during check in the receptionist kept insisting that she could only give me 2 x twin bed room for 6 people even though I’d paid for 3 x twin bed rooms. Maybe she was confused but it’s not what we needed after a long journey (especially even after showing her my booking confirmation).
However in saying that, everything else was great and staff are super friendly and attentive.
GgerardVery friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time
GGee WooIt is a floating hotel I didn’t realize.
Very convenient and beautiful hotel
All staff were so friendly
For Instagramers, it would be heaven
Breakfast was brilliant with curry, nan, zapati and so ***y sweets!
It is floating but very comfy
Only 1 issue l, no toilet paper or tissue any place even inside a room
It would be India issue, not a hotel issue though
I LOVED THIS HOTEL!!
Definitely will recommend my friends too
DDulumoniHospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.
GGuest UserIt was a pleasant and beautiful experience with you, the staff was awesome and cooperative. The service of food and house-keeping was marvelous. It's a memorable stay with you and i hope i will enjoy the same in future
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