Hotels With Breakfast in Riau Islands, Indonesia

From when we arrived the staff straight away attended to us by carrying our bags in and opening the car door for us. We couldn't check in before 2pm but we were allowed a pre check in while they set aside our bags. And when we came back to the hotel after our room was ready, they kindly sent our bags up for us. The hotel room was really spacious and clean and they set 3 single beds like I requested. The beds were really comfortable. The air-conditioning was strong. However the trash cans were bare without any plastic linings, which I wished they had because throwing stuff inside without the trash bag felt a little icky. I wasn't really impressed with the shower and shampoo/conditioner dispenser. It was really quite inconvenient to use, and I'm pretty sure both dispensers were the same shower gel because the shampoo dispenser didn't really feel like shampoo or conditioner. It'd be better if they just used a travel sized bottle. Other than that the toilet was clean. I didn't have a chance to use the bathtub though. The breakfast buffet had a variety of foods of which I thoroughly enjoyed, from breads, desserts, local food. Overall highly recommend, the staff was attentive, the food was great, the room was spacious (but bring your own soap/shampoo). It's worth the price and enjoyed my stay. I would book this hotel a second time if come to Batam again.

We celebrated my partner’s birthday in Batam and truly enjoyed our stay here! The hotel is within walking distance to Grand Batam Mall and many nearby shops, which made it very convenient. They also offered us a complimentary high tea for two, and the service throughout was excellent. Overall, a wonderful experience. I’ll definitely be coming back again!

I had a very pleasant stay at this establishment. The service staff were exceptional, going above and beyond to ensure a comfortable experience. A particular highlight was the security personnel, who went out of their way to stop traffic on the main road, ensuring we crossed safely during heavy rain. I highly recommend staying here, especially if you don’t mind the location; Grab cars are readily available for convenience

One of the longest standing 5 star hotel in Batam. View is of greenery - facing the golf course. Gorgeous. Hotel was running full, friendly reception officer Finy, offered me a deluxe room with twin beds, balcony golf course view. My original booking was standard room king bed. Shuttle buses at certain timings to Grand Batam Mall and Nagoya Hill. Gym was well equipped. I saw the Sauna and yoga area at level 10 One thing to note- the sun is overhead in the morning. So the pool does not get sun as it is blocked by hotel building( until around 1015am) . In the afternoon there is chance of sun. The area where the cafe is gets morning sun. Cafe Luminal next to the hotel served coffe roast from starbucks .not a major starbucks coffee fan so I had watermelon juice instead. Cafe’s environment was great for remote working as there were many charge points. Overall a pleasant stay.

Highly recommended hotel! The service was tip top! During check in I checked with the front desk staff whether they have any double bed room left because I booked a twin sharing room but my son was with me during the trip so I will need to squeeze with him in a single bed but unfortunately, on the day all rooms were fully booked so they did not have any extra room. But when I opened up the room door I was surprised by what they had done with the room they actually joined the twin sharing bed into one bed. They even gave me a complimentary dinner. It's really nice of them. Will definitely book from them again.

- The place is clean , well-kept surroundings with nature like a lot of trees and the beach is very nice ambiance for you to relax. Relaxing atmosphere with quiet areas away from crowds.Friendly, attentive staff who make guests feel welcome. Will book again🤗

Hotel stay was good, booked a Family room. Services were excellent and the location was ideal, all within walking distance. We had a very good sleep. My 2nd time staying here and the breakfast buffet has since improved with a wider spread. Keep up the good work! Worth mentioning is that we requested 3 single beds, although 1st night it was a full house, 2nd day morning they really prepared it for us. But since we slept well, we declined the good offer. Thumbs up!

1. Well-equipped apartment. Safe, ironing equipment, umbrella, beach bag, crockery, cutleries, pot and pan and best of all – extremely comfortable bed and pillows and new air-conditioners! 2. Clean and modern interior. A few small flying insects that got into the room (inevitable due to the surrounding garden/forests and opening of doors) but thankfully, didn’t encounter any mosquitoes or ants in the apartment – what a relief! Fogging in the common areas is done twice a week – Tues and Thur late nights. Didn’t detect any unpleasant drainage smell in the toilet/shower so I’m perfectly happy with my assigned Queen Suite apartment! 3. Balcony views: (i) Block 1 is beach front apartments with full sea view (ii) Block 2 is made up of two sections: one section faces the Garden and the other section faces the Car-park (iii) Blocks 3 and 4 have either (i) Garden view - with partial sea view on highest floor) OR, (ii) Forest view – with partial sea view too on highest floor). (iv) Block 5 on the top floors have distant sea view (this block is on a slope and furthest from the reception and pool) 4. Friendly staff. My requests were attended to swiftly. 5. Private beach (shared among the 3 resorts there) is reasonably clean with fairly clear sea (there’re jelly fish warning signages). 6. Pool at Cassia is smaller but newer and cleaner than at Angsana. A new pool bar construction is currently being carried out in front of Cassia’s pool and the hoarding blocks the beautiful sea view from the infinity pool until mid Nov – what a pity! 7. Adequate breakfast spread but houseflies and birds were spotted in the restaurant – made me worry about the hygiene level 8. Various English movie channels but screen resolution was poor and images often lagged for a few seconds – makes the movie watching experience tiresome and annoying. Only the International news and Singapore channels did not suffer from lags/poor image quality 9. Some of the building and lift direction signs in the different apartment blocks are puzzling and confusing – the signs are probably very clear ONLY to the people who planned/designed them - certainly NOT easily understood by foreign guests! You need to get into the correct lifts in different buildings to reach the blocks furthest from the reception (to avoid climbing any stairs or slopes eg blocks 4 and 5). I only figured out the various sheltered linkways/correct lifts after a few trial and errors, lol! 10. Credit card is needed for room deposit during check in even if room cost was already paid in advance during online booking: 4 Million Indonesian Rupiah per apartment per night

Hotel is new and very clean with basic amenities. I like the room with spacious shelves that we could put our luggage bags. A lot of varieties for breakfast, and normally with quite a number of local dishes. Overall the egg station and bread are those i preferred since some food was not up to standards. Staff are courteous, pleasant and helpful when i asked for recommendation. Lobby has a huge sitting area for meeting up with friends and right at the end, a small lounge which serves drinks. The only inconvenient part is the swimming pool - it is not in the same building and cannot reach with a connecting lift. Swimmers has to move out of the hotel to go to the next building, move to level 6 and there's the swimming pool. There are changing rooms available. Perhaps the hotel is new, our taxi driver could not locate the hotel. As there are a few Harris properties in Batam, best to inform taxi driver including address. Btw, getting Grab to any other shopping malls are convenient and low cost. There are plenty of eaterie around. Within minutes walk, there are minimarts, cafe, food court, restaurant, massage parlours, skincare and hair salon! These are 2-3 storey high building. Nagoya Hill is the nearest shopping mall which is about 10-15 minutes walk. There is a school nearby so you could hear some noise when they are conducting activities. Also on-going construction nearby, can't really hear from room, so it doesn't bother us. Over all a great stay!

I had a wonderful stay at these apartments. The atmosphere was peaceful and very clean, which made me feel comfortable and relaxed from the moment I arrived. The scent in the lobby was fresh and pleasant — a lovely detail that made a great first impression. The staff were incredibly kind and welcoming, always ready to help with a smile. Overall, it was a great experience and I would definitely come back again. Highly recommended!