The service was amazing the receptionist was great at providing me with a room and was very helpful. The room was clean and the hotel was nice and peaceful was perfect after a long journey.
Good hotel with some great views from their garden. The perfect place for an evening drink as the sun sets. The facilities include a swimming pool which is an added bonus. Breakfast was a reasonable price and offered a very good range.
Only downside was due to a party in the room next door. This of course was not the hotels fault however getting through to their customer services about this matter and getting things sorted was not the most straight forward process.
Would I stay again? Yes.
The hotel introduced by friends, there are many tourists in the city during the summer vacation, so choose this hotel that is close to the airport and convenient to the surrounding attractions. The reception desk was warm and detailed, the room was large, the shower was not very good, the breakfast was not much, and the hygiene was very clean. It is recommended to buy water and essentials in the supermarket that is approaching the hotel. The hotel's water is super expensive. Next to the hotel is the largest Mercedes-Benz store exhibition and sales in the UK, not bad!
What a great find! The room was better than we expected, so clean and a massive bed. We paid more for a river view and were so happy we did as we had a cute balcony and could open the window doors and stand there and look out at the river.
The breakfast was amazing and we were asked whatever type of egg we wanted and it was made fresh.
We spoke to a great member of staff called Magda and she was so friendly and polite and would do anything for us.
We will definitely come back again.
One of our favourite places to stay. Staff always helpful, good accommodation , food fine , convenient location for Grange Park Opera, lovely grounds for strolling in .
You seem to think of everything!
The location of the hotel is very convenient. If you take the train to weybridge, there is a bus outside the train station to get to the hotel. If you walk, it is 2.1 kilometers away from the hotel. The dinner in the hotel is very delicious and the breakfast is average. The restaurant service in the hotel is very good. But the front desk service is average; it can be seen that the hotel is renovated and more luxurious, but the room, especially the design of the bathroom, still has certain defects and is not very practical; the surrounding environment of the hotel should be very beautiful in summer. Overall, the hotel is good.
We booked this hotel so we could use the steam room and hot tub however both were out of order for 3 days which was the duration of our stay. The food in the hotel - the service was appauling I waited 1.5 hours for a vegan beef wellington to then be brought a caulifour risotto which I didnt order and was given the excuse that the chef didnt have enough time / it would take too long to make a vegan wellingotn- even though it was a sunday roast meal and they knew I didnt eat meat 4 hours before the meal and I was told originally I would have to wait 10 minutes for my wellington after queing up at the cavery- so all I had to eat were sides. The room was great- and hotel immaculate
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BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
GGuest UserWe booked this hotel so we could use the steam room and hot tub however both were out of order for 3 days which was the duration of our stay. The food in the hotel - the service was appauling I waited 1.5 hours for a vegan beef wellington to then be brought a caulifour risotto which I didnt order and was given the excuse that the chef didnt have enough time / it would take too long to make a vegan wellingotn- even though it was a sunday roast meal and they knew I didnt eat meat 4 hours before the meal and I was told originally I would have to wait 10 minutes for my wellington after queing up at the cavery- so all I had to eat were sides. The room was great- and hotel immaculate
GGuest UserBreakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!
GGrundylowFrom the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests.
The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized.
One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated.
Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service.
Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!
GGuest UserMother / Daughter holiday with flight departing very early the following morning. Would willingly stay again at a Sofitel Hotel again & would highly recommend. Excellent soundproofing - no aircraft noise at all. We did not eat or use any of the facilities due to the fact that our overnight stay was less than 8 hours. Well appointed classic room & shower room. Staff were polite, professional and well groomed.
LLMCSWe were visiting locally as my son is a chef and was working in the area. This was a really lovely location and a beautiful hotel, staff were very helpful and check-in was easy. We would recommend.
GGuest UserGuildford itself has 4 hotels. This old hotel with a history of more than 100 years is located on the high street. However, the other side of the matter is that the hotel is indeed too old. The facilities are outdated and there is no elevator. The floor of the house is all sloped. Be careful and you may fall down.
SSteiger_UKThis was my second time staying at the property. It’s a very convenient place to stay as it’s joined onto the Gatwick North Terminal. The rooms are clean, modern and spacious, however, the floorboards do need replacing as they’re starting to creak. The breakfast is nice which offers a good selection of food including fresh pastries, tea/coffee and a fry-up. However, on the day I stayed, they only had vegan sausages with no other option of pork sausages. I questioned the management why this was, but gave me a very lame excuse of why they didn’t have any. This was the only downside throughout my stay however. Will stay again.
LLauren JingWonderful place! We really loved our time here, even though it was only for a day! If we didn't have a flight to catch, we would have extended our stay. The house is in an excellent location, beautiful area, easy walking distance to pubs, restaurants, and cafes. Very close to the airport, which made taking our flight the next day an easy and stress free process. The Lawn has an interesting history, and they provide a lovely folder in the room which explains it all, while also including any information your might need for your stay. The room itself is cosy, clean, and full of charming touches. Breakfast the next day was also a treat. Quasim and his wife are so friendly and made sure our stay was as nice as possible.
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