A beautiful beachfront hotel that is perfect for romantic getaways and a cheaper alternative, yet still luxury, to standard 5 star hotels. Location wise the hotel isn’t great as it’s very remote from the strip/city centre and taxi prices are not particularly cheap in Madeira. The rooms are spacious and stunning, well worth it with a great selection for the breakfast buffet and plenty of restaurants/options for dinner. A lovely love band/musician plays every night which is also great. Overall a wonderful stay with much friendly staff, however if you are looking to do much sightseeing in Madeira, this hotel is not the best option unless a significant amount is left for travel.
I arrived early in the morning and they had already a lot of room ready, have private parking that is very grateful in that area, as it is usually quite full of cars by the beach. The hotel was very comfortable and clean, had a gym, a terrace on the deck and on the floor 0 sauna, hammam and pool, I thought a little curiosity that was near the reception, but there was just noticed the entrance of other guests. The room was very comfortable and the room was very comfortable.
The location in front of the beach is perfect for sunset.
Unprecedented choice for breakfast!!!
Some guests did not clean up their plastic cups and containers themselves; the wind would cause them to fall to the floor and it sometimes did not seem so clean. Hotel staff does try to clean up quickly.
Great location in the Bay of a small fisherman's village. The view from the breakfast terrace was beautiful. Service was friendly and easy going. Public parking is available around the corner of the hotel (free from 8 pm to 8 am). Rooms and bathrooms are rather small but for us it was sufficient. Rooms are very quiet as windows to the small street are very well isolated. During our stay there was construction ongoing in the Bay (May 2023) which didn't bother us as we had breakfast before it started.
Все номера в отеле с видом на океан - потрясающий вид! За этот вид можно простить немного уставшую мебель в комнате. Вкусный разнообразный завтрак, есть белое вино и шампанское, свежеыжатый апельсиновый сок, смузи из киви.
Location was good as is just a 10 min walk to downtown. As a frequent traveler, I don't consider the hotel 5-star rated hotel. It's ok for a 4-star, but not 5. Doesn't meet a 5-star standard in several things. For example, if you are driving, parking is a little bit an hassle as you have to change from one building to another. Breakfast was good but not 5-star breakfast. Lack of warm breakfast dishes and pastries. Windows in the room not sound proof. Woke up severals times during night time as you could hear the noise from the Garbage truck. When you take a shower, leaks water towards the hand sink area. Pillows, not match a 5-star standard either. Was ok, but not great!
The hotel is good, on the beach, public transport stop nearby, there is hiking nearby. You can book surfing, diving, excursions at the hotel, breakfasts are also not bad.
But the service! From such a hotel you expect that they will be more friendly with you, take you to the room for the first time, tell you what and where to find, etc. None of this happened.
Upon check-in to the room there was a compliment - water, cookies and wine. But the water is not replenished later. In the room, towels are changed every day, robes, etc.
On the whole, it’s a really great hotel at the price. The rooms are spacious and clean.The staff were really helpful in organising things for my partners birthday and really went the extra step to make our trip special. Can’t fault the service.
My only gripes are that you can’t set the you can’t set up the aircon yourself in the rooms and the gym is limited.
Awesome little town and best hotel in the area I can find! Very comfortable and helpful staff! Shame I didn’t have time to try their Turkish bath room! Breakfast was a spread! And easily walkable downhill and back up (about 2 miles) to the beach restaurants of São Vicente
Hotel com muito mais potencial do que o aproveitado pela gestão do hotel. Facilmente teria condições para melhor servir os cliente e elevar o nível do mesmo. Não considero que seja um 4* mas sim 3*. Bastava melhorar a limpeza do mesmo (no nosso WC encontramos 2 baratas!!!), mobiliário/equipamentos da piscina e zonas comuns e acabamentos dos quartos, como portas e móveis.
Teria potencial para até ser um 5* mas é realmente um 3*. Staff profissional, e resolveram todos os nossos problemas, mas mereciam tb melhores condições.
Very Good
51 reviews
8.5/10
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8.8/10
Very Good
GGuest UserI have visited this hotel before the recent renovation and would like to know about these changes. I am very surprised! I really like the open concept of front desk, bar, restaurant and its decoration. I emphasized the changes made to the room: decoration, comfort and extra facilities (tea, coffee, champagne and minibar). I like the swimming pool built on the terrace and surrounding area. The breakfast is great and I like the idea of the dinner menu. The staff is very friendly and attentive. Congratulations! ! ! 💖
MMuhammadOne of the main reason why I booked this 4 star hotel was that it said it had a large space gym area as mentioned before booking, so I assumed it being a 4 start Hotel it will have decent weights and machines. However, when I arrived, the gym didn’t have a pull-up bar or a cable machine, the dumbbell weights were very basic that went up to only 10 kg. That is absolutely disappointing considering this was a 4 start Hotel. To be honest the multiuse cable machine is pretty much all you need as it has everything to be exercise all your body parts! I love my pullups hence I had to find a way to do them so I found a metal gate just outside the gym in the tennis court believe it or not I used the gate frame to do my pullups (see picture). Another downfall is that it didn’t have a water fountain in the gym area. You had to go up to the reception and buy bottle of water for €2. Good luck to those who suffer from quick dehydration.
I expected the room to have a kettle which you wouldn’t think twice whether it will have it or not. But guess what? You have to pay extra to have a kettle in your room during your stay between €5 to €7. That’s just jokes, I didn’t know if I should laugh or cry!
Other than that, the staff were very friendly and the location is close to the sea, and approximately 11 minutes drive to the main city area in Funchal.
I’d say the breakfast is good, but the same time pretty standard what you would get in a 3 star hotel. I was expecting better variety. The breakfast is always the same every day. Hardly never changes. However, the dinner menu has a rotation.
Overall, I would give this place 3.5 out of 5!
I hope they can accommodate the above the next time I visit. 
FFaroSandraNice hotel that lived up to expectations.
Excellent location in Calheta, right on a golden sand beach, with direct access from the hotel. It is ideal to have a car as it is 30 minutes from Funchal.
It's worth paying extra to have a room with a sea view
The quality and quantity of the food complies with the all-inclusive package, as do the drinks.
Daily and varied entertainment.
Good spa with heated pool, Turkish bath, sauna and cold showers.
Very pleasant outdoor pool area, with plenty of sun loungers and well designed.
Free ping pong, paid billiards (€3/hour).
Very good price/quality ratio.
GGuest UserWe really enjoyed our stay at Baia Azul. This hotel has everything! Gorgeous views from the lounge area, a lovely bar with entertainment at night, excellent service, lovely comfortable rooms, and a very nice pool area. We cannot fault it! The breakfast was also lovely. Would definitely stay here again!
AAd rianThe hotel is located in a good area. Close to restaurants, beaches or boardwalk. Breakfast is decent, and the room was clean. A bit old mattress, and the furniture as well.
Considering the paid price, I would say the hotel delivers the right services.
GGuest UserLocation was good as is just a 10 min walk to downtown. As a frequent traveler, I don't consider the hotel 5-star rated hotel. It's ok for a 4-star, but not 5. Doesn't meet a 5-star standard in several things. For example, if you are driving, parking is a little bit an hassle as you have to change from one building to another. Breakfast was good but not 5-star breakfast. Lack of warm breakfast dishes and pastries. Windows in the room not sound proof. Woke up severals times during night time as you could hear the noise from the Garbage truck. When you take a shower, leaks water towards the hand sink area. Pillows, not match a 5-star standard either. Was ok, but not great!
FFahad A AlghamdiEverything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…
AAnthonyA stunning location and a very comfortable, clean hotel with amazing views from the bedroom and restaurant. Walking opportunities are limited due to the steepness of the terrain but there’s a great path down to Curral do Freitas (45-60 minutes). Service was very good but the vegetarian food was not up to the standards that we expected. Good selection at breakfast but the hot breakfast is not kept warm. Nice jacuzzi and nice, small indoor pool.Certainly worth a visit but could be even better with better food as it’s a long way to the nearest restaurant. €3.35 bus from Funchal (No. 81) but check timetables carefully
GGuest UserThe hotel is conveniently located near the Lido area; great restaurants around the hotel and the airport bus stops right outside the hotel (return cost 8 euros)! Staff really friendly also and the team arranged a little surprise for my partner s birthday also. Nothing was too much trouble. The breakfast buffet was really good too with lots of choices. Hotel amenities were good too. All in all a great hotel. We also enjoyed the 30min walk to the old town from hotel but appreciate this may not be for everybody…though plenty taxis and the local bus route are a skip and a hop away.
AAashniThe suites are located on southern beach ***** of the island, accessible by 2 buses or a taxi from the ferry port. Staff was very friendly, although not always aware of things when we asked some questions, but they did endeavour to find out. The bathroom does not have an exhaust fan, and needs some work and the rooms could do with some fresh paint. But overall very nice and comfortable, clean large outdoor pool, plenty of send beds, and umbrellas and beds directly on the beach with lifeguard on duty. The breakfast was tasty too with plenty of options. Would stay again
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