We picked this place for price and location. We didn’t expect to wake up to a broken hose on the toilet and all of our clothes soaked. They did give us a plastic bag to put wet clothes in… but no offer of even a partial refund.
Amazing venue. The light shows in the historic main lobby are dazzling. Order bar food and set yourself up for an evening of entertainment. The guest rooms are sheltered under the historic train barn, replete with reflection pools, restaurants and, of course, the 400-ft ferris wheel. Of special note is the brand new Saint Louis Aquarium. It is worth the price itself you take your time. You can rush it in an hour, but budget at least 2- 2-1/2 hours and take it s-l-o-w-l-y.
We have stayed with Drury before, but different locations in St. Louis. This was our first time at the Arch location and won't be our last! Absolutely wonderful customer service. Best kickback yet! My son had a wonderful experience hitting up the Market for a late snack and the associate was soooo nice! They had microwaveable pizza and candy, perfect! Will Absolutely stay here again.
The hotel was very clean and located right where we wanted to be. The staff was very friendly and accommodating. There was a shuttle service which took us wherever we wanted to go in a 1 mile radius.
It was a very quiet and relaxing hotel. The location was very convenient and it was good. It was nice to be able to check in immediately after showing the reservation copy. The food was very good.
Very nice motel, with an even better woman at the front desk. I arrived late and looked beat, having driven 8 hours after loading & unloading a truck to storage. I was given a whirlpool suite as a free upgrade and it was so great. A very nice treatment. Room was big and clean. I really regret staying at a another very dumpy hotel (and more expensive) in the area for 6 nights at different stays. Breakfast was biscuits and gravy, and not for me.
Just off Highway 63, were about 10 minutes from the University of Missouri and downtown Columbia. Enjoy a bit of nature at Rock Bridge Memorial State Park and Stephens Lake Park, both within a short drive. Our hotel is cat and dog-friendly, and offers a 24-hour fitness center and free breakfast daily.
Very Good
26 reviews
8.4/10
Price from
€91
per night
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8.4/10
Very Good
NnambismeriFriendly and helpful front desk. Comfortable room on top floor. Large comfortable shared lounge and games area if wanted for a group. Convenient location to universities and train station or town amenities by car or walking. Unfortunately, there is no on-site parking, but you can get advice for where in the city to park.
GGuest UserFinding and getting into the motel is fairly easy as it is on Hwy 76. The main lobby is very clean and welcoming as are the staff. I did note that they had a No vacancy sign taped to the door, so that let me know they were a popular spot on the strip. We got there a little early, and there wasnt a guarantee that our room would be ready but the lady was very nice and was able to get us in without an issue. Process was quick and easy and we were assigned room 1121, ground floor, furthest away from the main road, on the backside of the building. We parked, used the key easily (just tap and go), and walked in. The smell made it obvious to us that there had been a major flood or leak because it reeked of attempts to cover the smell of mold and mildew. We could see water damage everywhere and even the sheets on the bed were damp due to excessive moisture in the air. We have worked restoration from flooding and could distinctly smell something reminiscent of an ozone machine. The air unit was black and broken in pieces, but it still worked, for which we were grateful. The carpets were dirty and in a serious need to be cleaned although by the door had the worst of it. The silicone in the bathroom is seriously moldy and, at best, needs to be replaced and at worst scrubbed with a mildew cleaner like Lysol mold and mildew. The in room fridge had serious condensation on the inside so we figured that it had been giving them issues. It wasn't until the next morning that we noticed the patch job in the ceiling over by the door that it occurred to us that that is the bathroom of the floor above us and that there was a major leak that way. Overall, I have paid less for better rooms and if there had been an option, I would have asked for a different room. If not for the fact that we knew we would not be getting a refund, we probably would have left and went somewhere else. The staff were wonderful to interact with, but the room itself was not worth the visit. Its a flip coin or maybe a desperate act that will get us to book there again. Oh! Major gap in the door and the glass in the window to the room was cracked! Shower head was gross and growing stuff too.
GGuest UserThis hotel is in the area near where I needed to be this weekend and it was clean. I will be staying again as I will need to return to the area.
I did have a mishap in that housekeeping cleaned the room but didn't make the beds. I had to leave to get to my performance venue about an hour after checking in, so I went to tell the front desk. The receptionist was very accommodating in getting someone up to my room ASAP, and they were made when I later returned. Thanks!
Also, I think one of the elevators isn't working, so you might have to wait a little longer. Had I stayed longer, I would have found the stairs.
GGuest UserDisappointing Stay – Would Strongly Advise Against Booking
I traveled to Festus for a car show and needed a budget-friendly hotel near local amenities. While this property met that basic requirement, nearly every other aspect of my stay was a disappointment—and at times, unacceptable.
To start, the hotel was unbearably hot inside. There was no functioning indoor air conditioning, and the common areas remained well above 80 degrees throughout my stay. Check-in was quick, but the front desk staff seemed unfamiliar with the facility—unable to even direct me to the pool, which I never located due to the complete lack of signage.
The complimentary breakfast was, frankly, insulting. The food options were minimal and unappetizing—particularly the English muffins, which were so hard they could double as hockey pucks. The oppressive heat made it nearly impossible to sit and eat in the dining area anyway.
My room, while clean, was far from comfortable. The mattress was extremely hard—comparable to sleeping on bare concrete—and the cramped toilet and shower area offered no room to move. Several cockroaches were spotted both in my room and in common areas, raising serious concerns about cleanliness and maintenance.
While I understand the hotel is currently under construction and the staff I interacted with were courteous, that alone cannot excuse the overall experience. The current conditions are simply not acceptable for paying guests.
I had high hopes for this location but left deeply disappointed. Unless you have absolutely no other options within your budget, or until after renovations are fully completed (well beyond 2025), I strongly advise against staying here. I will not be returning.
RReedPAn absolutely great location that is right across the street from the new St. Louis city soccer stadium, it's two blocks walking distance from the city market Union station area. It's easily accessible just off of I64.
The bed was comfortable, the bathroom was clean and fairly well stocked. And the one downside would be the in room refrigerator. It was very tiny and had no freezer section, which depending on the visitor they may or may not need. I am coming from far enough away and with children that I needed to refreeze freezer packs for snacks.
The breakfast each morning was okay. It was scrambled eggs or scrambled eggs with cheese plus sausage. One morning it was a choice of turkey, sausage patties or pork sausage patties, while the next day was a choice of pork sausage links or chicken sausage links. Links. Plus they had the standard bread, English muffin, bagels, muffin, fruit. The downside would be the lack of waffle maker. I don't know why that makes a difference, because I don't really eat waffles. But my kid loves waffles and loves to make them. And instead of having a waffle maker, they had a hot plate filled with pre-made bagged frozen waffles that they had preheated for everybody. Oh yeah in my pics you'll see a pic of my kid's milk. IT wasn't expired, but the ad on it was and it gave me quite a scare when I saw it.
And depending on plans, and what I need to be close to, if need be I will definitely stay here again with my family. The area was safe, clean, and I forgot the funniest part... Directly across the street from the FBI. LOL 😂🚓🚔
PParker’s7585Hotel was great and clean and beautiful. I was to early for my room and I was exhausted from traveling and they managed to get me in my room very fast.. thank you front desk.. housekeeping did a lovely job on 518. Not one thing was wrong and I am picky. On the other hand, I do smoke and I went outside to sit in my vehicle and smoke late in the night and was harassed and attacked verbally by a gentleman claiming to be a police officer. Very hateful and rude and disrespectful. I was parked inside the gated lot. And was approached with rude questions and insulting tones like me and my husband were criminals. And because I stood up for myself and refused to back down and answer private questions about where I was staying and what room,to someone off duty with no badge, he was trying to get me kicked out if my room in the middle of the night. The police officer on duty help resolve the situation and I went to my room. But it was a very bad moment all because we couldn’t sleep and was having a conversation in our vehicle inside the gated parking for the crown plaza.. shame on the man for being rude and thanks to the officer that handled things well. Maybe should get that guy outta that line of work. But I would stay again hands down cause the hotel was great.. and staff was amazing.. thank you crown plaza
GGuest UserThe room itself was a masterclass in modern design, balancing aesthetic appeal with practical comfort. The floor-to-ceiling windows provided a stunning view of the skyline, while the high-quality linens and soundproofing ensured a peaceful night's sleep despite the central location. Small touches, like a locally sourced snack basket and a high-end espresso machine, added a layer of luxury that is often missing from larger chains.
The amenities were equally impressive. The rooftop terrace served as a perfect evening retreat, featuring a curated selection of beverages and a relaxed atmosphere. For those looking to stay active, the fitness center was well-maintained with a variety of equipment. Breakfast each morning was a highlight, offering a diverse spread of fresh, seasonal options that catered to various tastes, including several thoughtful plant-based and gluten-free choices.
What truly stood out, however, was the level of service. Every interaction felt genuine and personalized, with the concierge providing excellent recommendations for nearby galleries and dining spots that weren't just the typical tourist traps. It is rare to find a hotel that manages to feel both sophisticated and genuinely hospitable. For anyone planning a trip, whether for business or leisure, this property offers an exceptional blend of style, comfort, and top-tier service.
RReedPThis is the 3rd or 4th time we've stayed here (I say 3, wife says 4 😂) and this time was definitely our least favorite. We'll still try it again but the amenities weren't up to previous stays.
I have booked the same style of room (1 King + Sofa Bed) every time, and we got that... But DANG was it tiny! There was literally 6-8 inches of walking room. The bathroom was overly spacious and the room could've used some of that.
The breakfast was rough too. Previously there were waffle makers, oatmeal, and other great hot options. This stay had eggs 👍 and shredded cheese 👍. While I give props for including a meatless ”sausage”, the standard pork sausage was mislabeled. The waffle selection was mismanaged. They offered a ”waffle with pearl sugar”, which is fine bc we've had those at other places. BUT instead of leaving the waffles in their single serve pouches, the employee was standing there opening them and putting them in the service container. 1) that's unnecessary touching by the employee & slobs who don't know what tongs are. 2) if kept in its package THEY WON'T DRY OUT. Also 3) in its package it's a perfect food for the grab and go guests.
Every single staff member we interacted with was AMAZING! The front desk, housekeeping, etc were all wonderful. We will be back, but definitely might need a different approach to the room.
GGuest UserSince the hotel is located in a safe area, we walked to dinner. There are various kinds of restaurants nearby. Our main purpose was to visit WashU, and the hotel had very convenient access to the school.
It was also easy to get from the parking lot to the hotel. The room was clean, the bed was very comfortable, and the shower had a panel for adjusting the temperature and good water pressure. Breakfast included fresh omelets and waffles, and the coffee was delicious. The food was replenished frequently. We chose this hotel based on reviews, and we truly felt it offered great value for the price.
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