The first room we were given had a foul smell. The body shampoo dispenser beside the bathtub wasn’t working, and the socket near the sink was broken. We called for assistance regarding the odor, and it was found that the issue was due to a broken toilet drainage. Fortunately, the staff responded promptly and offered us a room change.
The second room was much better — no unpleasant smell, all amenities were in good working condition, and the cleanliness was excellent. We had a comfortable stay in the new room with no further complaints.
We booked the dine and stay package and would suggest that menus be made available in advance so guests can make a more informed decision when choosing the restaurant. Dinner was good, and breakfast was okay.
Hotel near KLIA/Sepang,Sepang100% of visitors choose this area
GGuest User2025.05.14
Super convenient location in airport T2, efficient check in and check out process. The room has everything you need for a night of transit.
Bit noisy at night though which is the only drawback.
Hotel near KLIA/Sepang,Sepang100% of visitors choose this area
SSARIMAH BINTI ONONG2025.04.05
I like it very much... Easy access and most of the things i like.. Near to the airport when u have early flight in the morning... They have buggy service
Hotel near KLIA/Sepang,Dengkil100% of visitors choose this area
MMUHAMMAD AL FATEH2025.04.22
I had a great stay at this hotel. The room was comfortable and well-equipped with all the essentials. Free parking was a big plus, and the staff were incredibly friendly and helpful throughout my stay. The location is super convenient. Just a stone’s throw from the airport, and there’s even a free shuttle service provided. Finding food was also easy, with plenty of options nearby. Overall, a very pleasant and hassle-free experience!
Room space quite small for the one I chose.. But still comfortable.. Interior design is nice.. Bed n Pillow comfortable.. Water heater and air condition works well.. The lobby is funky n lovely..
Overall is good!
A pleasant stay there, there is an excellent fire show during weekend.
Thanks hotel for the birthday decoration.
For breakfast , I saw flies on the food maybe need to solve this problem.
Buggy service from free car park to lobby and lobby to hotel room is consider fast, no long waiting time
Recommended 2d1n stay👍
Hotel near Bandar Sunway,Subang Jaya100% of visitors choose this area
GGuest User2024.12.31
The check-in process was quick and hassle-free. The room was spacious, clean, and well-designed for families.
The hotel amenities were a major highlight. The kids absolutely loved the pool area, which included a shallow kiddie pool and a few fun water features. Meanwhile, we enjoyed relaxing by the poolside with plenty of seating available. There was also a play area and an activity room where the children could stay entertained.
Breakfast each morning was a treat. The buffet had a variety of options, from fresh fruit and cereals to hot dishes like eggs and pancakes. They even had a kid-friendly section with smaller portions and fun presentation.
The location was perfect for families, with nearby attractions and restaurants that catered to children. The hotel staff was knowledgeable and gave us excellent recommendations for family-friendly activities in the area.
Overall, we have a wonderful environment for our family. It was clean, safe, and full of thoughtful touches that made our stay enjoyable and stress-free.
Mixed Experience – Great Location but Needs Better Maintenance
Stayed at this hotel recently and had a mixed experience.
Pros:
• Easy to locate as it’s along the main road and attached to a mall.
• Plenty of eateries within walking distance.
• There’s a nice park nearby for evening walks, beautifully lit up.
• The staff were exceptionally pleasant and very accommodating, which was a highlight of the stay.
Cons:
• The hotel feels poorly maintained—many things in the room seemed to be falling apart, from the window handle to the shower head.
• Rooms are quite small, and all three tiers of rooms offered are the same size.
• Breakfast was disappointing for the price—aside from the egg station, everything else seemed precooked or from instant packets. The bread was extremely hard.
• The swimming pool looked murky and appeared unmanned.
• Despite the attached mall, many attractions were still under renovation, leaving only the usual eateries open.
• Parking was quite confusing, and finding the hotel parking took time.
• Room service only starts after 4 PM, which was inconvenient.
Overall, the hotel has a fantastic location and great staff, but the maintenance, room quality, and breakfast experience need significant improvement.
703 reviews
8.8/10
Price from
PHP 2,864
per night
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8.7/10
DDdddddddNice location , next to the metro station and shopping mall. The facilities are really too old, need renovations. Nice staffs and price, breakfast is a bit boring for me who stayed for a week.
GGuest UserFirst time came here, it was difficult to find because the hotel is inside the mall. But when i went inside the room, i was satisfied with the room since it’s spacious and cozy. Will definitely repeat next time.
SSheauqiWelcome cookies very nice. Clean and place at very convenience nearby theme park and shopping mall. Well experienced and good breakfast. Recomend
GGuest UserThe check-in process was quick and hassle-free. The room was spacious, clean, and well-designed for families.
The hotel amenities were a major highlight. The kids absolutely loved the pool area, which included a shallow kiddie pool and a few fun water features. Meanwhile, we enjoyed relaxing by the poolside with plenty of seating available. There was also a play area and an activity room where the children could stay entertained.
Breakfast each morning was a treat. The buffet had a variety of options, from fresh fruit and cereals to hot dishes like eggs and pancakes. They even had a kid-friendly section with smaller portions and fun presentation.
The location was perfect for families, with nearby attractions and restaurants that catered to children. The hotel staff was knowledgeable and gave us excellent recommendations for family-friendly activities in the area.
Overall, we have a wonderful environment for our family. It was clean, safe, and full of thoughtful touches that made our stay enjoyable and stress-free.
LLIH YINGConvenient airport hotel, perfect for short stays
I stayed at **Tune Hotel KLIA-KLIA2** for one night . It’s a great option for travelers who need a comfortable and convenient place to rest between flights.
– The hotel is just a short walk (via a covered walkway) from the KLIA2 terminal, which makes it ideal for early morning or late-night flights.
– The check-in process was quick and efficient.
– My room was clean and the bed was comfortable.
– Hot water and strong water pressure in the shower were a plus.
– Staff were polite and helpful.
Overall, Tune Hotel KLIA-KLIA2 is perfect for short, no-fuss stays near the airport. I would recommend it to solo travelers or anyone with a long layover or early flight.
**Rating**: 4 out of 5 stars。
MMelly MLNo wonder people say this is the best for family. There were many pools and the size is HUGE! The room is also as per mentioned in the website. Not that big, but enough, pretty with bath tub too as we took th upper floor chalet. Gonna come again soon pretty sure!
IilyyOverall good trip. Room was clean just the bathtub still had dirt that couldn’t go down the drain. Shower could get flooded if not careful. Great location near the airport and close to malls by car. Service was mixed we had some really excellent service from some but poor from some staff. Food at the club were just pasties so we had breakfast at the main area, was alright, choices were limited. Happy to have the cocktails at the nice club lounge. Gym was good. Pool was generally full of kids. Didn’t try the spa. Note the club is in a separate annex from the other rooms. Would consider returning for the location.
LLouissa LauWhen reach the air cond got something wrong , but hotel side immediately exchange for us le ..
this is family hotel , very suit bring kids n family staycation , but due to Hari raya even breakfast buffet also need Q 🥹🥹🥹
But overall is good
YYou EnI booked double bed . They give me 2 single bed combine to be 1 and bed have one high and low . And don’t have the long sofa chair . Last time I went here have the long sofa chair it’s very comfortable . I booked it same room type with last time .different with the official picture
RRPVMixed Experience – Great Location but Needs Better Maintenance
Stayed at this hotel recently and had a mixed experience.
Pros:
• Easy to locate as it’s along the main road and attached to a mall.
• Plenty of eateries within walking distance.
• There’s a nice park nearby for evening walks, beautifully lit up.
• The staff were exceptionally pleasant and very accommodating, which was a highlight of the stay.
Cons:
• The hotel feels poorly maintained—many things in the room seemed to be falling apart, from the window handle to the shower head.
• Rooms are quite small, and all three tiers of rooms offered are the same size.
• Breakfast was disappointing for the price—aside from the egg station, everything else seemed precooked or from instant packets. The bread was extremely hard.
• The swimming pool looked murky and appeared unmanned.
• Despite the attached mall, many attractions were still under renovation, leaving only the usual eateries open.
• Parking was quite confusing, and finding the hotel parking took time.
• Room service only starts after 4 PM, which was inconvenient.
Overall, the hotel has a fantastic location and great staff, but the maintenance, room quality, and breakfast experience need significant improvement.
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