Hotel near Baixa,Lisbon4.3% of visitors choose this area
SStefan2025.01.16
Stayed for 4 nights with friends, service was great, with a nice bar area. Room was great and the biggest bed ever and was very comfortable. Great breakfast in the morning. The light show was worth watching, sitting outside in the evening with a bottle of wine. Visited in November and was lucky to have great weather. Staff were very kind, friendly and helpful.
Hotel near Baixa,Lisbon4.3% of visitors choose this area
JJefri 2025.04.17
I had a generally good experience at Locke de Santa Joana Lisbon. The hotel is beautifully designed, in a great location, and the staff were helpful and welcoming. The atmosphere felt modern and relaxed, perfect for both short and longer stays.
That said, there was a noticeable drainage smell in the room, which was a bit disappointing. It didn’t ruin the stay, but it was hard to ignore at times.
The hotel is pretty good, very close to the airport, less than 10 minutes away. We took a taxi from the airport and it cost 25 euros, but we took Uber when we went back and it was less than ¥10 euros at 3:00 in the morning. The hotel is not bad, but it is a 4-star hotel, so there is no SPA. The service is very good. The room is also clean. The breakfast is also good, but if it is dinner, although the reviews on Google are not very good, the food is actually good, especially the shrimp is super delicious. The location is a little far from the city, so we basically took Uber. I hope it helps you.
The hotel itself is a palace, the environment is very good, but there is a distance from the city center, compared to the secluded. Relative to the environment, the room looks normal. The hotel waiter has a general service attitude and can experience it in the environment. But once again, the black waiter accidentally sent a bathrobe and took the opportunity to look at the guests, because the check in was already six o'clock in the evening, the room had a bathrobe. Everyone is careful. It is because of the five-star hotel that there are quite a few such situations. Together with the Chinese, these waiters pay more attention to the mobile phone conference.
Excellent hotel, the ibis chain does not disappoint. Excellent attention from the staff, excellent location, very good breakfast. Clean and pleasant rooms. We will definitely return, extraordinary experience in Lisbon.
Breakfast was very good and varied. Clean rooms, although the rooftop pool was a bit dirty (hair) and ordering something on the pool deck took a long time (it was just 4 simple drinks). Otherwise good to very good service, good location and nice decor. The beach and train station are just a few minutes' walk away.
A good hotel to spend the night before a flight, there is parking. Clean, but rooms need renovation. For a longer stay, I would consider something more comfortable.
Holiday Inn Express always a good breakfast with sufficient variety of food, drinks and fruits. It is not far from the city center of Lisbon. We just called Uber to and from the hotel and city center and it costed around 20 euros for each trip. However if it provides washing machine and dryer, it definitely adds credit to the hotel.
The hotel staff are friendly and enthusiastic; the breakfast is very good👍🏻 Although it is a bit far from the city, Lisbon Bolt and Uber are very close, so I don’t worry too much about the location, plus it is close to Belem Tower and the Presidential Palace; the room has a great view It’s so beautiful. I’ll definitely pick this one up next time I go to Lisbon.
Great
102 reviews
9.3/10
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SSantosThe room was super clean, the location is near a public transportation which I'd good ans bad at the same time due to noise, the stuffs are friendly and helpful.
Therr only negatives are:
There is a TV and AC, but in order to use it you must demand the remotes.
As well as the fact that we either give them a credit card or 50 euros as a warranty instead of a ID, which we found it not so common and were doubting it, ans of course we gave cash.
SSaabFanaticRoom was very clean and breakfast absolutely excellent. They were not able to accommodate an early check in but did store our luggage.
Close to the Roma subway station and various bus routes. Would definitely stay again!
GGuest UserThe location is excellent being in the centre of everything.
Front desk staff are friendly and helpful. Breakfast was good with appropriate choices and fruits are fresh and delicious.
Room size was a bit small but comfortable and cozy.
Would recommend for anyone who looks for value in traveling
GGuest Userdidn't like:
1) bathroom sharing was not clearly stated in the listing , nor the reservation.
2) the gents bathroom was too small
3) the ceiling above washbasin in gents bathroom was too low.
4) room door did not close and thus had to be locked every time
KkthérèseThe river view room and toilet were small for one person so I’d image a couple would be uncomfortable here. The location is right in the heart of Alfama and a 10-15 minute walk to Chiado/Barrio Alto. I was excited to come and stay at this hotel after reading the reviews about how friendly the staff are, but I did not receive any welcoming or friendly service from any of the staff here. In fact, I felt unwelcome and almost as if I was bothering them when I spoke to them at the reception or asked first a simple request like water for my room. I previously stayed at Montebelo Vista Allegre hotel in Chiado and I would recommend this hotel instead. I wish I stayed there for the entirety of my trip.
GGuest UserThis is a very cost-effective hotel in Lisbon. It is the best and most convenient choice for family travel. It has a refrigerator, an induction cooker, pots and pans, and even red wine glasses. This is really surprising. The decoration of the hotel is very high-quality, and every waiter is enthusiastic. A handsome guy at the front desk even shared the snacks he bought with us, which was really heartwarming! I stay here with my family every year.
GGuest UserWe stayed here for 3 nights for vacation, below are our experience and reviews.
Cons:
1. Complimentary Water (only 2 during entire stay):
• Complimentary water is only provided on the first day, but this was not communicated at check-in.
• The vending machine water is overpriced (4.5x supermarket price).
• Clear instructions at check-in would allow guests to plan ahead and buy water elsewhere.
2. Reception Service:
• No guidance on how to call the front desk from the room,resulted in us going down to reception for assistance.
• Unprofessional receptionist behavior:
• A receptionist prioritized personal conversations with other guests over assisting me, even after noticing I needed help.
• My query took less than a minute but was delayed unnecessarily, leaving me frustrated and disappointed.
3. Housekeeping Issue:
• Despite placing a “Do Not Disturb” sign on the door, housekeeping knocked repeatedly and did not respond when asked who was there.
• The door lacked a peephole, which raised safety concerns as we couldn’t verify who was outside.
4. Taxi Drop-off:
• The hotel’s entrance is on a ramp near a traffic light, making it difficult for taxi to stop directly in front of the door.
• Guests with heavy luggage may find it inconvenient as taxis often park farther away.
Some Pros:
• Excellent location near a park with a charming Christmas market.
• Safe area with plenty of nearby restaurants and supermarkets, making it very convenient.
• Decent-sized rooms with ample space and a large desk for working.
• Good breakfast options.
AAnonymous UserBe careful with this hotel, in which service and facilities are wildly variable.
For our last night, one bath towel is missing for a room of double occupancy - a schoolboy error as they would call it - and when we requested the second one, the receptionist acted as if he were doing us a big favour. Then, on our last day, neither of our two room cards worked when we returned to the room 30 min before check out time - and because of receptionist shortage, it took us a good 15 min to get a replacement card - not a good thing for a hotel that brands itself for being chic and high tech.
The room controller, which is run by the TV system, as well as the lighting panel, are as dysfunctional as they get - one would have thought it should be a very simple thing to raise or lower the temperature through a quick flip of a switch, or a simple touch on dial. Instead, it is waiting for the TV to warm up, entering the room control panel, blah blah blah.
Note also a double bed at this hotel means two single beds slapped together. Not great if you have no wish to sleep atop a trench.
Our last night happens to be on a Friday, and the lobby practically turned into a dance floor with loud and cheap beats that went all the way to almost midnight and heard even on the highest floors.
No problem for being chic, but being chic is very different from being dysfunctional and uncomfy. A shame, as the location is excellent, some of the staff were nice and helpful, and some of the decor are clever.
GGuest UserI booked twice to stay at this hotel because I wasn't allowed to modify my booking, even though my second booking meant my husband and I would stay longer at the hotel. My first booking was for November 29 to December 4, and because flights to Lisbon were much cheaper on November 26th than November 28th, I decided to take the earlier flight and therefore enjoy Lisbon a bit longer.
I was disappointed in the inconvenience of having to book a different room instead of being allowed to stay in the same room, not to mention the hassle of having to pack and unpack our stuff when we transferred rooms from the 12th floor to the 13th floor. But fortunately, our second room was much nicer than the first, even though the first one was slightly more expensive because it had a view of the river. The second room was newly decorated with tasteful interior design in blue, white, and gray, while the first had a tacky red padded leatherette headboard wall.
Other than that, we enjoyed our stay. The wheelchair they lent us during our stay was new and sturdy, the breakfast food was decent, and the folks were friendly. The location was excellent, right next to the gorgeous train and bus station by Santiago Calatrava, a huge mall, and walking distance from the Expo area, the Fiera Internacional Lisboa, and two excellent restaurants - Honest Greens (best hummus we ever tasted, grilled veggies and salmon) and Butchers (grilled ribeye and lovely staff).
Ppulga1094Room was very nice and had everything you need for a place you're really only going to sleep in. Not a huge room but bed is comfy, there's a balcony to have a drink with your partner. Generally a great room for the price.
The workers were very kind, gave us a map with tips and places to go to to get the best from Lisbon.
Breakfast was ok but can get you very full, eggs, mini pancakes and sausages which are good enough to start the day.
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