The room was great! The luxury floor offers complimentary instant noodles and drinks, perfect for a late-night snack. It's very close to Kumamoto Station, just a 3-minute walk to the left after exiting. There's a Big C next door, though not very big, and across the street is Amu, which pretty much covers all your shopping and dining needs. There's also a large supermarket on the first floor of the mall, which is a great bonus.
The hotel staff were incredibly friendly and polite, with radiant smiles (the kind where even your eyes seem to smile). The front desk staff even came out to greet us when we checked out, offered to take commemorative photos, and helped us drive our car across the street. They greeted us again as we drove away; we truly felt their warmth and hospitality.
The room was also very large (super large for a pure Japanese-style room; I roughly counted over 25 tatami mats in the main space), and the view was fantastic, overlooking a river, with the sound of flowing water (of course, you had to open the window; the soundproofing was quite good).
The onsen (hot spring) is another highlight of the hotel. We took the hotel's free shuttle bus, which runs every 20-30 minutes from the hotel entrance. It takes you to the hotel's open-air onsen, which has five different types, all of which were amazing, though surprisingly few people were using them 😂😂😂 My friends also said it would be a worthwhile experience to stay here again.
Location of this hotel is very convenient! With great Castle view! Room is spacious and clean! Staff are helpful and nice, even met one speak Cantonese👍 Definitely will recommend this hotel to friends and of course will stay here on my next trip!👍👍👍
Nice cosy hotel. Very clean and easy to check in. Convenience store just across the road. 5 mins drive to a major shopping mall. Has a small stove to cook and kitchen. But really small and dark though.
Otherwise room is very cosy and fits four of us well. Bathroom is clean and nice. Washer in the room too.
I can jog to kumamoto castle which is nearby.
Great location and great hotel.
I had an enchanting two-night stay at this hotel, where the picturesque view of the river from my room added a serene touch to the experience. The included breakfast and dinner were nothing short of fantastic, offering a delightful journey through Japanese cuisine. The attentive service further elevated my stay.
The onsen was a highlight, boasting a spacious interior and a tranquil outdoor area. The immersion in the calming waters was a rejuvenating experience, and the overall ambiance added a profound sense of relaxation to my stay. Highly recommend for those seeking a blend of natural beauty, exceptional food, and attentive service.
I stayed with my parents, and the location was great, right behind Suizenji Park, within walking distance. Dinner was also delicious, with a sophisticated flavor that adults will love. There was a hot spring and a family bath, and the shared bath was clean. I would definitely stay at this inn again if I visit Kumamoto again.
This onsen ryokan, right in the heart of Uchinomaki Onsen town, gets a perfect score from us! We encountered incredibly thoughtful staff and a warm taxi driver. Knowing we had to catch the JR train the next day, the front desk auntie went above and beyond to help us arrange a taxi, even standing outside anxiously waiting with us. Once the taxi arrived, she repeatedly urged the driver to speed up. The driver, a kind grandpa, even used a translator on the way to constantly reassure us that we would make it in time, and expressed his longing to visit China. This was truly the highlight of our trip.
As for the hotel itself, it's a well-established ryokan. The rooms are beautiful and spacious, each featuring an indoor onsen with direct, free-flowing hot spring water that leaves your skin feeling incredibly smooth. We loved the large, traditional Japanese-style decor. There are also two private onsen that require advance booking, as well as a large public onsen. We later discovered it was even a filming location for a racing manga! Additionally, there's an outdoor foot bath.
Dining was a delightful surprise. We enjoyed Wagyu shabu-shabu, and the children's meal even included Wagyu yakiniku. Breakfast offered the famous local Mizunashi chicken dish, which completely won over my taste buds. On the first floor, there's also a preserved, old-fashioned Japanese-style reception room in the lobby, made with high-quality wood, which guests can visit.
The location is superb. After arriving at Kumamoto Airport, you can take the airport bus to 'Kamitori' and the hotel is right there. It's in the heart of Kumamoto city, directly opposite a classic department store with Kumamoto-themed products, perfect for shopping. The tram stop is just a short walk away, offering easy access to the JR station and various attractions. The commercial pedestrian street is right next door, making it incredibly convenient for finding food every day.
From my room window, I could see Kumamoto Castle. The room was clean, and I was especially pleased with the separate wet and dry areas in the bathroom. Although the hotel is a bit old, the rooms have been renovated, and the air conditioning is very powerful. Upon entering the room, there was a faint scent of disinfectant, which made me feel very assured about the cleanliness – typical of an established Japanese brand. You can tell the hallway carpets are old, but there was no musty smell, so I was satisfied with the hygiene.
Next time I visit Kumamoto, I'll definitely stay here again. It's just too convenient!
The location is excellent, and the room is beautiful with a large window offering a street view, but even on the 9th floor, you can still hear the trams. The luggage space is quite small; it was acceptable for me as I was alone in a double room, but it would be difficult for two people with large suitcases. The breakfast was exquisite.
The room was quite spacious, but the facilities felt a bit outdated. There was a slight odor in the bathroom of our 16th-floor room, and the cleaning service was just average. The surrounding area offers convenient transportation, being about a 15-minute walk to Kumamoto Station and approximately 5 minutes to Gion Station on Line A. However, there are no convenience stores nearby; you have to walk about 10 minutes to find one, which was a bit inconvenient.
Great
227 reviews
9.1/10
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GGuodongbudingmakalongThe room was great! The luxury floor offers complimentary instant noodles and drinks, perfect for a late-night snack. It's very close to Kumamoto Station, just a 3-minute walk to the left after exiting. There's a Big C next door, though not very big, and across the street is Amu, which pretty much covers all your shopping and dining needs. There's also a large supermarket on the first floor of the mall, which is a great bonus.
GGuest UserNice cosy hotel. Very clean and easy to check in. Convenience store just across the road. 5 mins drive to a major shopping mall. Has a small stove to cook and kitchen. But really small and dark though.
Otherwise room is very cosy and fits four of us well. Bathroom is clean and nice. Washer in the room too.
I can jog to kumamoto castle which is nearby.
Great location and great hotel.
GGuest UserSmall compact room with modern interior. Comfy bed and well ventilated with mini fan provided. They provided extra bedsheet so that the sofa bed is converted to another single. Big enuf for a teenager to sleep on. Space big enough to open just one huge luggage. Somehow the room feels damp but we just stayed for two nights so did not bother changing rooms. Lots of free parking available. Near Aso milk factory which is a must visit for delicious pastries and snacks.
YYng YngThis hotel is located in Aso district, up the mountain. Preferably to drive. Parking is complimentary. The room is spacious, with a living room and bathroom. Went for the onsen for hotel guests. It has indoor and outdoor onsen pools. I included 2 meals for my stay, breakfast and dinner. Worth the try for the buffet breakfast and dinner.
GGuest UserI stayed with my parents, and the location was great, right behind Suizenji Park, within walking distance. Dinner was also delicious, with a sophisticated flavor that adults will love. There was a hot spring and a family bath, and the shared bath was clean. I would definitely stay at this inn again if I visit Kumamoto again.
GGuest UserThe resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano.
Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.
CCindyThe location is superb. After arriving at Kumamoto Airport, you can take the airport bus to 'Kamitori' and the hotel is right there. It's in the heart of Kumamoto city, directly opposite a classic department store with Kumamoto-themed products, perfect for shopping. The tram stop is just a short walk away, offering easy access to the JR station and various attractions. The commercial pedestrian street is right next door, making it incredibly convenient for finding food every day.
From my room window, I could see Kumamoto Castle. The room was clean, and I was especially pleased with the separate wet and dry areas in the bathroom. Although the hotel is a bit old, the rooms have been renovated, and the air conditioning is very powerful. Upon entering the room, there was a faint scent of disinfectant, which made me feel very assured about the cleanliness – typical of an established Japanese brand. You can tell the hallway carpets are old, but there was no musty smell, so I was satisfied with the hygiene.
Next time I visit Kumamoto, I'll definitely stay here again. It's just too convenient!
GGuest UserThe room was quite spacious, but the facilities felt a bit outdated. There was a slight odor in the bathroom of our 16th-floor room, and the cleaning service was just average. The surrounding area offers convenient transportation, being about a 15-minute walk to Kumamoto Station and approximately 5 minutes to Gion Station on Line A. However, there are no convenience stores nearby; you have to walk about 10 minutes to find one, which was a bit inconvenient.
Kkronodmo mulalaI had an enchanting two-night stay at this hotel, where the picturesque view of the river from my room added a serene touch to the experience. The included breakfast and dinner were nothing short of fantastic, offering a delightful journey through Japanese cuisine. The attentive service further elevated my stay.
The onsen was a highlight, boasting a spacious interior and a tranquil outdoor area. The immersion in the calming waters was a rejuvenating experience, and the overall ambiance added a profound sense of relaxation to my stay. Highly recommend for those seeking a blend of natural beauty, exceptional food, and attentive service.
GGuest UserLocation of this hotel is very convenient! With great Castle view! Room is spacious and clean! Staff are helpful and nice, even met one speak Cantonese👍 Definitely will recommend this hotel to friends and of course will stay here on my next trip!👍👍👍
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