Room is spacious and clean. Easy checkin and checkout.
Nicloe at reception is super friendly and helpful. But there is a guy is so mean (didnt get his name, probably Aryvu). Even I was queued next but he just went served other customers and told me to wait. I complained to him and he just ignored me. I was so upset.
Good value. Within 10mis walk from town center and shops.
Changed 3 different rooms but still has problem with air-conditioning. Lucky the window can be opened a bit.
I had issue with the shower head (no host). But may be just my own problem since I am not tall enough with such low water pressure.
Can’t fault a thing, really lovely place to stay with little ones. They really looked after us with special touches, including a stunning play area and bedtime milk and cookies
Well, the service at the hotel was excellent too. The hotel staff were always very friendly and helpful, they were always willing to answer my questions and provide useful advice. Also, the breakfast provided by the hotel was very delicious, varied and had different choices every day. The service at the restaurant is also very good, and the staff is always very thoughtful and welcoming.
The only downside is that the hotel is slightly more expensive, but I think the price is still very reasonable given the location and quality of service of the hotel. In short, I really like this hotel and I would definitely choose to stay again if I travel to this city again.
I like the availability of electric kettle as my husband always drink hot water. The room is clean and mattress is not too soft and comfortable sleeping bed is very nice🙏
Convenient location for those taking a cruise. Very good option for a 1-night stay. Amenity-wise, it is on the no-frills zone, though the hard product (room size, quality of the finishing etc) is solid. Good cleanliness level.
We recently stayed at the Marriott Hotel Portsmouth. While the rooms were spacious and comfortable, what followed left a very bitter aftertaste.
During our stay, some of our baby’s utensils were stolen from the room, items we had brought especially for our infant. We reported this to the hotel three separate times. Not once did anyone follow up. No updates, no acknowledgment, nothing.
Finally, during checkout, we reminded them again, only to be told they would take our details and get back to us. Unsurprisingly, we never heard back.
What’s most disappointing isn’t the stolen items—though that in itself is unacceptable, but the complete lack of courtesy, empathy, or responsibility shown by the staff. For a hotel carrying the Marriott name, this was a serious letdown.
Just needed two nights stay at short notice.
Lucky rooms available at very good rate.
Great location and peaceful despite wedding going on till mid night. Excellent rate as well.
Room was in the stable block, only down side could not open window to enjoy Fresh air as on first floor, very peaceful grounds. The main house impressive inside and grounds wonderful.
Much as I like village Hotels I wish right across the country they would train bar staff to be more attentive
Because of the design of the bar they more often than not serve people approaching from reception when people have been waiting on the other side of the bar
First world problem but universally annoying
Charming little B&B in nice house. Continental breakfast only, no great variety but good. Rooms were nice and clean. It's in a residential area, 15-20 minutes walk to shops, restaurants etc.
Very Good
83 reviews
8.1/10
Price from
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8.7/10
Very Good
GGuest UserWell, the service at the hotel was excellent too. The hotel staff were always very friendly and helpful, they were always willing to answer my questions and provide useful advice. Also, the breakfast provided by the hotel was very delicious, varied and had different choices every day. The service at the restaurant is also very good, and the staff is always very thoughtful and welcoming.
The only downside is that the hotel is slightly more expensive, but I think the price is still very reasonable given the location and quality of service of the hotel. In short, I really like this hotel and I would definitely choose to stay again if I travel to this city again.
BBobstarrLovely staff and great hotel location for anyone that’s a bit more car centric.
Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour.
The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired.
Decent value for money however, especially for the time of the year & a weekend.
GGuest UserNice hotel, warm winter and cool summer, no air conditioning (no air conditioning), the temperature difference between morning and evening is very big, pay attention to the increase of clothes, the town is very warm, it is too expensive to go to London train
GGuest UserCan’t fault a thing, really lovely place to stay with little ones. They really looked after us with special touches, including a stunning play area and bedtime milk and cookies
GGuest UserBreakfast at the weekend doesn't start until 8.00am. We were playing a Pickleball Tournament on their Acrylic tennis courts and needed to digest our food before running around! The hot items weren't all out which was irritating. Bacon, sausages and eggs were missing. As soon as the eggs arrived they were gone because everyone was queuing. If it says breakfast starts at 8.00, then it should all be available on time! Pools are great, (one specifically for children and one for adults. Sporting facility was excellent. Free parking for hotel guests.
Bedroom was very clean and had everything one needed. No air con, but fan in cupboard. Magnifying mirror, iron & board, hairdryer.
I had to stay at the hotel to continue playing my tournament, but wanted to have a last swim to ease my muscles before driving home in a terrible heatwave. They said check out had been at 11.00am and I would have to pay £10! I thought that was rather steep so declined. There was hardly anyone in the pool and a small kind gesture after paying for 2 nights would have lifted my spirits and given a better impression. The pool was also only open from 8.00am. Far too late if people want a swim before breakfast.
Dogs seem to be allowed at the hotel in the bedrooms. 4 yapping dogs in one room is a bit much. Awful for the cleaners and I put the TV on to mask the noise!
Drinks and food quite expensive. Great Indian in the village!
It was great though being able to stay at the actual venue for the tournament. Cheaper through Trip com than the Tournament offer rate!
GGuest UserWe had a wonderful stay this weekend. The facilities exceeded our expectations – everything was well-maintained, clean, and thoughtfully designed to make guests feel comfortable and relaxed. The breakfast buffet was a real highlight, offering a wide variety of delicious options to suit every taste. From fresh fruits and pastries to hot dishes and beverages, everything was beautifully presented and replenished regularly. The staff were also incredibly friendly and attentive, ensuring our experience was seamless from start to finish. Overall, it was a fantastic experience, and we’d happily recommend this hotel to others!
GGuest User3 identical rooms booked but only had complimentary items in fridge & robes
Lack of towels
Duty manager Michael was amazing when we struggled to order from limited bar menu
Slow food service & errors with our order
No martini glass available for espresso martini
Lovely rooms, great surroundings
GGuest UserHonestly, I have been to many hotels around Birmingham and London, and I also work at multiple hotels as security. I have seen how they are from inside and outside, but trust me, this five-star hotel truly won my heart. The moment I entered, it gave me an old-fashioned feeling. The furniture was amazing, and the view was breathtaking. The ability to play YouTube and watch movies added an extra layer of comfort to my stay.
The hotel’s location is incredibly convenient. Opposite the hotel, there are many food shops, and we went around 7:30 PM for food, which I thoroughly enjoyed. McDonald’s is just two minutes away, and a beautiful beach side is within a five-minute reach. The combination of luxurious accommodation and strategic location makes this hotel an absolute gem.
Overall, my experience was extraordinary. The five-star hotel exceeded all my expectations, and I’m definitely booking this hotel again in the future. If anyone is interested in a truly remarkable hotel experience that combines classic charm, modern amenities, and a perfect location, I highly recommend visiting and seeing this exceptional hotel for yourself. It’s not just a place to stay – it’s an experience that will create lasting memories
GGuest UserHotel was huge, couple of things that really disturb me:
1. Toilet were old and it stinks of damp
2. There were no window to open for fresh air evening time it really gets hot the room needs fresh air to circulate, I had to open the doors to get fresh airs.
3. The most disturbing thing that occurred when there were cleaners and other stuff came in the room without knocking the door there were no display to put outside when the room was occupied I stayed there for 2 nights the stuff just gets in with their master keys. Very unprofessional.
4. There were no bottles of water at the table normally when I enter most hotels there was water but this one there were nothing.
5. Make sure you bring along your charger for your mobile, normally hotels have USB this days.
Other then that receptionist was friendly to give her charger.
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