Awesome, beautiful location but hotel looking alittle tired. Needing refurbished in some areas. Breakfast average and bar very expensive.Staff friendly.
The rate of one night and breakfast for two reasonable but we booked the hotel for its location.
Beautiful location, hotel was clean and cozy, my 2 dogs absolutely loved it and slept there like babies after an exhausting trip to highlands’ picturesque spots. Dinner was ok, full Scottish breakfast was very good. Wide range of drinks in bar. Would definitely recommend as an overnight stop when travelling in Scottish Highlands.
Only a one-night room-only stop over on the way north. We arrived around 9pm, parking easily enough, though some distance away around the back of the hotel. We had to wait while the receptionist sold gifts to other guests before we could check in. Room door hit the bed, which wasn't a great first impression, but although small the room (105) was perfectly adequate with a large dressing area on the way to the large bathroom. No meals were taken, and check out was very speedy at 7am as everything had been pre-paid.
Enjoyed my stay. Was disappointed that even with an elevator you still need to negotiate some stairs with luggage. The beds were a little uncomfortable. It is a beautiful location and the food was absolutely fabulous probably the best I had in Scotland. I would recommend this hotel just be conscious that you will still have some stairs to negotiate with luggage.
Immense hôtel où certains voyageurs se perdent. Mais très bonne atmosphère et staff aidant. Chambres et lits néanmoins un peu petits. Je recommanderais moyennement cet hôtel
The staff were absolutely phenomenal and all so welcoming. Top rate service all the way. Food was ok for dinner and breakfast. The room was really spacious and clean. Only thing that was maybe a downside was the mattress was very old.
The facilities were all that we expected and needed. The food was excellent (the roast beef was cooked properly and not raw, as it is in some establishments). The staff were also excellent - very polite and helpful. They also tended to say 'You're welcome' - not the much too common 'No problem'. That was lovely to hear and made us actually feel welcome!
My Mum and I stayed here for a night, we wanted something special and we had a lovely experience! This hotel may be old but I felt that was part of the charm, especially because you can pick up a paper at the desk which tells you all about the history of it (including how Mae West had a room there!).
The man at reception was lovely, as were the bar staff, and we had a great sleep in a cozy, nicely themed room with a great bathtub. My Mum especially appreciated the Bible being left in the bedside table as well. That may have been done by a guest but it was nice that the staff left it there nonetheless in case somebody wanted to read it. There were a number of little touches like that, and we had a garden view which was lovely.
Also the breakfast was included in our booking, and well worth it! I'd recommend this stay for anyone looking to have a nice night in the Scottish countryside!
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68 reviews
7.7/10
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AAnonymous UserI was worried when I read the reviews at first, but other places are either far away or super expensive. When I arrived, I found that it was okay, it was an old-fashioned European hotel, the room was unexpectedly large, and the sanitation was also good. The sound insulation is poor. There is actually a swimming pool, and the mushrooms for breakfast are very delicious. The child said he was very satisfied.
AAlyseFirst let me say that the owners were incredibly kind and accommodating. It pains me that to even write this but I thought fellow travelers should hear my experience. First, there are two aye stays in Inverness. My gps took me to the wrong one first. That was awkward. After I finally figured it out, the place was very cutely decorated with Scottish and Loch Ness decor. Contactless check in was easy however a board with everyone’s name and room numbers does not feel super safe for me a solo female traveler. But over all easy enough. Next I stayed in room 7 which is up a flight of stairs so make sure you pack light! (Which you should do anyway in Scotland.) My room had just been renovated with new carpet but it smelled like off gassing and I had to open the window (which was broken) there was a radiator for heat which I had no idea how to use. So it got a little chilly. Now here comes the problems: the rooms are very close together and the walls are paper thin. I was kept up until 3 in the morning hearing conversations and snoring. We were only given the choice of receiving breakfast between 7:30-8:30 in the dining room. So I woke up earlier than I would have liked to eat breakfast. Which was just okay. Nothing too outstanding to write about but again the hostess was very sweet. Overall I could see that they’re trying their best. But I would recommend sound machines in each of the rooms or something so people can have a good nights sleep. The location was pretty good and just over the bridge from the high street.
GGuest UserReally great Hotel. Cheapest around as well so don’t really get when people book cheap hotels and complain that it’s not 5* 😂. Location is amazing. The Loch is beautiful. Staff are really nice. Rooms have everything you need and are quite spacious. Food is really good although a wee bit expensive but still good sized portions.
GGuest UserLovely staff lovely hotel, shame about having to appeal for my parking fees, especially after filling in the appropriate details into the parking system….
DDKencoI stay in this hotel once or twice a year. Its location is pretty good in relation to the centre of Inverness. Staff are always good and I look forward to the breakfast when I stay there.
Use of the pool and spa area is a nice bonus when staying there.
KkolakolaThere are not many hotels in Fort William that are open in winter. This one is the best value for money in winter. It is about a 20-minute walk from the center of the city. There is a large free parking lot and the room is clean and spacious.
GGuest UserMy Mum and I stayed here for a night, we wanted something special and we had a lovely experience! This hotel may be old but I felt that was part of the charm, especially because you can pick up a paper at the desk which tells you all about the history of it (including how Mae West had a room there!).
The man at reception was lovely, as were the bar staff, and we had a great sleep in a cozy, nicely themed room with a great bathtub. My Mum especially appreciated the Bible being left in the bedside table as well. That may have been done by a guest but it was nice that the staff left it there nonetheless in case somebody wanted to read it. There were a number of little touches like that, and we had a garden view which was lovely.
Also the breakfast was included in our booking, and well worth it! I'd recommend this stay for anyone looking to have a nice night in the Scottish countryside!
李李英夫The facilities are very good, but if it is Friday and Saturday, you need to take a break from the nearby bar, there are people who revel in the night, and people who are more sensitive to noise are not friendly.
SScott_SCWThe room is spacious and there is an electric heater to keep it from getting cold. Attic-style dome windows are very novel. The breakfast was rich and delicious. You must make a reservation for dining in the restaurant, otherwise you will have to wait for a long time. The service is very enthusiastic. The hotel has no laundry service, no slippers, and a hair dryer. The parking lot is large, the hotel has beautiful scenery, and there is a swimming pool.
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