Hotels With Bar in County Durham, United Kingdom

The hotel was great. Very friendly staff, clean room, delicious breakfast and beautiful interiors. I’d love to choose here if I was coming back to Durham again!!

The hotel was exceptionally clean and the staff were very helpful. Breakfast was good and we were able to take our dog for a small additional fee. We will return.

We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you. Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow

Beautiful location, I attended a friend's birthday party best service was received at the buffet restaurant in the evening and again in the morning by a younger blonde eastern European woman, she went so out of her way to help me both times, I wish I had asked her name. The buffet breakfast had everything you could possibly want, well worth the $17 cost.. I booked the Coleman Suite and it was beyond amazing, but the basic rooms some of my friends had seemed overpriced.. I should have used to pool, sauna and other amenities but there was no time with the party, I would recommend staying for at least 2 days next time. Wonderful stay, just too short.

Location was perfect for our needs, near to beautiful Yarm! The amenities were good and a dip in the pool was perfect after a hot day! Overall cleanliness was good, just needed a few touch up here and there, tiles missing in spa area a Nd our bathroom looked tired! Disappointed that there was no compensation for broken key card machine and we found this unnerving as it felt very ‘big brother’ being tracked on our every move! A drink at dinner, complimentary breakfasts or bar meal would have been a nice gesture!

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.

Hotel in a historic building right in the centre of the town. It is a nice place to stay and has a convenient location. Staff were friendly and helpful.

Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.

I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff

Wonderful hotel! The location was perfect for visiting the city, just a hop over the bridge to get to the centre. The room was really spacious with a large bed, sofa and coffee table, desk, and plenty of room in between. There was a kettle and tea/instant coffee as well as a Nespresso machine, and a mini fridge, which came in very handy for cooling drinks. The bathroom was clean and had a good layout with a shower screen over the tub (no spills!) and plenty of soap holders. There was also lush This Works shampoo and conditioner and really nice shower gel. It felt much more luxurious than we expected - even providing bath robes and slippers. We had a second floor room with a cathedral view (we could hear the bells!), overlooking the road outside. Traffic calmed down at night and did not disturb our sleep, and the hotel was quiet overall. The room had been cleaned well, but there were slight oversights: the front of the desk and coffee maker handle, for example, showed historic spills; the window (with modern additional pane to create double glazing) had other guests' forehead- and nose prints on them (we discovered ourselves how easy it is to be taken in by the view, lean forward, and forget that there's a window there...), but the bathroom, bed, and floors were absolutely hygienic and we felt comfortable nevertheless. Staff were lovely, welcoming and helpful. Overall, we really enjoyed our stay!