It is located at a strategic location. Easy access to the tram zone. It is quiet, clean, tidy, and breakfast is good. Friendly staff when check-in at the hotel. There is a nice Thai restaurant just opposite the hotel, reasonable price and cooked by Thai. Overall it is a good & full score. I will definitely stay again if I travel to Zurich.
The hotel's location is great, very close to the train station. Rooms were cleaned daily. The only downside was that the dishwasher was broken and didn't get repaired. Fortunately, the room had air conditioning, which was a real comfort as Switzerland in June can be quite hot.
very affordable and convenient hostel in Zurich, located just 20-minute tram or bus ride from Zurich HB. I suggest getting a 24-hour zone bus ticket for easy travel. There’s a supermarket nearby, and the closest train station is about an 8-minute walk away. The rooms are basic, I appreciated having sinks in the room. The only downside is the lack of a fan or AC, which can make the room feel stuffy. Additionally, you need to return the bed sheets at check-out, and renting a towel costs 3 CHF each.
Hotel was rather disappointing for a 4* hotel
Rooms clean, rather smallish, no chair
There was a desk which just takes space, too small for a laptop ..so not really clear why in the room
Service in the spa is disappointing. Mentioned 2h before the spa closed to the staff that there is not hot water in the urn, no fruits in the fruit bowl... The answer was simply that there will be tomorrow
Long queue to check in and only one staff member on call
This is a pretty new hotel near the airport so the room is quite clean and nice looking. There are several fast food restaurants and a couple supermarkets nearby, which is convenient. front desk staff are friendly. The only issue was my room’s hot water seems not working so it is a bit annoying that you hope to take a shower but have to withstand some very lukewarm water even though I turned the nob to the highest temperature setting. The front desk listened when I complained during checkout so hopefully they fix it for the next guest. Oh, this hotel has AC, pretty important to have during summer travel in Europe. I still recommend it believing the shower issue was just a single case.
The hotel was placed very well near the main street of Zurich, the breakfast facility was elegantly designed and the food was superb, the hotel was wonderfully overall.
As the name suggests the hotel is Central to many food options, Zurich HB (200m) and shopping.
We loved the stroll around the city at night and liked that there was a supermarket just across the road.
We stayed in both a Junior Suite and Double Bedroom as we had to extend our stay. Junior Suite is extremely spacious with a full lounge and desk separate from the bedroom. The look of the rooms are a bit dated but clean and well maintained.
Hotel staff are friendly and helpful which made our stay delightful.
Hotel near Kloten,Kloten100% of visitors choose this area
AAnonymous User2025.05.12
Really near to station, just no lift or escalator at the train station. So have to hike up a stairs with the luggage. A lot of supermarkets and restaurants nearby (within walking distance). Just 5 stops from zurich hb stations, 15mins journey.
Take note there’s no aircond in the room.
Hotel near Kloten,Kloten100% of visitors choose this area
JJLIM1882024.06.01
We had a fantastic stay at this hotel. The bed was extremely comfortable, ensuring a good night's sleep. The room itself was spacious and impeccably clean, providing a relaxing atmosphere. The hotel is well-connected, with buses and trains nearby, making it easy to reach the city center in just 10-15 minutes. I highly recommend this hotel for its comfort, cleanliness, and convenient location.
The hotel located next to the train station, very convenient. The room is clean and tidy with a beautiful lake view. The bed is comfortable. I’ll stay here again if I comeback
Great
74 reviews
9.0/10
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IDR 3,464,474
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8.1/10
Very Good
2288044****I arrived quite late and had only planned to use this as an overnight transit hotel before heading into the city the next day, but it truly exceeded my expectations.
The shuttle service is incredibly convenient. You can easily find the designated stops for all hotel shuttles by following the airport signs, and departure times are clearly displayed. The shuttle typically arrives about 5 minutes before its scheduled departure and leaves promptly. No worries if you miss one, as there's a shuttle every 20 minutes.
The hotel lobby was grand, clean, and impressive, with excellent service. Seeing so many airline crew members, it's clearly a partner hotel for airlines.
The room was a comfortable size and well-equipped with all necessary amenities. Complimentary disposable toiletries and slippers can be requested from the front desk.
It gets dark quite late in Zurich, and even at 9 PM, guests were still enjoying coffee and chatting at the outdoor tables, creating a very pleasant and relaxing atmosphere.
CClaire MOur family of six stayed a the Capsule Hotel - Alpine Garden Zurich Airport to have a few hours to sleep comfortably between two connecting flight with an overnight layover. The Capsule Hotel is right at the airport in Zurich, easy to find, to access, to check in and out even at late or very early hours - everything is automated, so no personal contact is needed. When booking I could add that I would like the capsules to be adjacent to each other and received an email that that will be taken care of. So it was. The capsules were super clean, quite spacious (our cabin luggage fit in conveniently) and nicely set up, lighting was warm and for my taste perfect. It said that the air in the cabin is being exchanged 22 times a day, so the feel should be like the window in a room is always open. I had a quite good night. My husband and one of my kids felt like there was not enough oxygen in the capsule despite the air exchange. Obviously, we could hear the guest of the other capsules (altogether 26 in that room) come and go even though everyone tried to be as quiet as possible, but that was acceptable, given the fact that the capsule hotel concept includes coming and going whenever the respective flights arrive/depart. If you get an upper capsule you'll have to do a bit of an exercise to get up and down, but that's not so bad after all. 😉
Access to the capsules is via code that will be sent to you after check-in and is also access to the room where your block of capsules are in. There is a women and men bathroom, each set up nicely, with separate shower and changing cabins, a pile of floor mats to use, toilets, basins, mirrors - all was clean and looked very natural with a lot of wood being used for decorating/building. Altogether, I great concept, a convenient stay, I'm very glad that we could try it out! The next morning, we were at our check-in in no time - seriously cool!
GGuest UserThe location was excellent and we could check in at the airport terminal within a 15-minute walking distance. Besides, the railway terminal was nearby and there was train towards Zurich city center about every 30 minutes. The hotel was clean, tidy and stylish. Our stay at the hotel was very comfortable. Thank you.
AAnonymous UserOur room was spacious and comfortable, elegantly decorated and equipped with modern facilities. The magnificent mountain view outside the window was a pleasure to wake up every morning. The bed was very comfortable and ensured a good sleep quality.
GGuest UserCheck-in requires manual input at the machine, which can take some time as all guest details need to be entered. The hotel is conveniently located near several supermarkets, with a burger restaurant right next door. There are a few 15-minute parking spots available in front of the hotel, and it’s also close to Kloten train station.
AAgustina GunawanRoom size ok for 3 adults
But cleanness big no
They don’t clean the floor because still left garbage on floor in next day
No amities like toothbrush shower cap flipper , only shower gel
HHarmonickFine for a business traveler. For couples...eh. Walls are pretty thin as stated. The ”lounge” is just a room on the 9th floor with a TV and some games. There's no deadbolt on the door. That being said, the sunrise corner room gets unbeatable views!
Also, classic European bathroom where water just gets... everywhere when showering. So it's solid for a night in Zurich but not sure I could recommend it for a week of travel or if you're looking for something romantic.
EEmily_YI recently stayed at this hotel on November 16, 2024, and I couldn't be happier with my experience! After a long 13 hour flight from Hong Kong, I was grateful to be allowed an early check-in at 9 AM. This made a huge difference, allowing me to rest before starting my day.
Mr. Filippo at the front desk was incredibly helpful. He not only assigned me a lovely room with a terrace but also provided excellent recommendations for nearby attractions, making my first day of a 13-day journey truly special. His courteous demeanor and willingness to assist were very much appreciated.
The hotel's location is perfect, just a short walk to the city center and attractions, with everything you need right across the street. I highly recommend this hotel.
我最近於 2024 年 11 月 16 日入住了這家酒店,我對這次的體驗感到非常滿意!在從香港長途飛行 13 小時後,我很感激酒店能夠在早上 9 點允許我的提前入住,這讓我能夠在開始一天的行程前稍作休息,真是太重要了。
櫃檯的 Mr. Filippo 非常樂於助人。他不僅為我安排了一個帶露台的漂亮房間,還提供了附近景點的優秀推薦,讓我為期 13 天旅程的第一天變得特別難忘。他的禮貌和願意幫助的態度讓我非常感激。
酒店位置優越,步行即可到達市中心和各大景點,對面就有你所需的一切。我強烈推薦這家酒店,
GGuest UserHotel room was clean and modern.
Customer service needs a lot of improvement, particularly a receptionist called Natasha.
After collecting our luggages from the storage, I proceeded to asked her for the hotel room key as we have yet to check in. She then said ”she wouldn't know anything as I did not provide any details to her”. As a front desk staff, I would think it is part of your responsibility to maybe ask?
On another occasion, I asked her if it was okay to get something delivered to the hotel tomorrow as I forgot something and needed it urgently. Her respond was ”Isn't it too late now that I ask her?” The look on her face was a look of annoyance.
I told her I could cancel it if it wasn't allowed. Eventually, my item was not delivered as she probably did not cascade the information to the staff on duty the next day.
Would appreciate if she could respond nicely, especially when you're in the service line.
I'm not sure if it has anything to do with racism?? I've observed that she was very friendly and accomodate a guest of a different race whom asked her for a favour.
If you'd like consistently good service, I'd suggest put your money elsewhere. The accomodation doesn't come cheap as well.
GGuest UserUpon check-in, they pre-authorized my card for the deposit, assuring me it was just a hold. However, my bank statement shows it was a full charge. The next day, at check-out, I was informed the deposit would be refunded after deducting the city tax. It's been 10 days, and I still haven't received the refund.
Two different front desk staff quoted different parking fees. Does this mean the parking fee is arbitrarily determined by them?
The room was incredibly small, almost the size of a typical Japanese hotel room.
The breakfast offered a wide variety of options, but apart from the fried eggs, everything else felt uninspired. It couldn't even compare to a small town B&B and certainly didn't justify the 'Crown' brand name or its price.
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