well me missed our conecting flight , bad news you have to repay for your tickets again ok i will just contact my hotel and tell them i will not make it in tonight . oh but you prepaid through trip.com , yes we have a policy that if your a no show we cancel your reservation . ok when do can we see our refund ?
you wont we will just rent out your room to someone else , i see so i have a 5 day room rental prepaid , yes you will not get anything back you have to deal with trip.com for your refund . oh so you did not get paid by them i see , no we did just your not getting a refund . can i trasfer my rooms as we are having a conference there for a few hundred people . no . we don't allow for that either . what ...... a scam ! no recourse , i gave them notice 12 hours before my check in . and was told to call back a number of times to speack to the manager .i contacted trip.com , and they also claim a garenty of refund but at the time i was to depart my room reservation changed to no refund be aware of this and maybe better don't use any online third party bookings agents as this is double dipping and should be a crime . we are out of pocket for both our air tickets and our hotel we paid in advance never again i will .
i have proof , so if they decide not to keep this up contact me . roland kier mizuik . very concerned , independant insurance broker . my company will be informed how i was treated .
This casino hotel is 0.1 mi (0.2 km) from Bear Claw Casino & Hotel and 2.2 mi (3.5 km) from White Bear Lake Golf Course.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Bear Claw Casino & Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Okay stay for the price. Three things that stood out that they need to work on. First, there was no curtesy traveller's shampoo or conditioner provided. Second, no bath towels. They had only the small towels slightly bigger than hand towels. Lastly, their fitness center only contained limited cardio machines and no weights. Either then the three points above the stay was average.
Room was clean and big, it had a balcony which is great, overall experience with the room is excellent, didn’t use much of any other amenities but the complimentary wifi was good.
Hotel near Saskatoon Downtown,Saskatoon100% of visitors choose this area
GGuest User2022.03.14
Waited 20 minutes to get checked in. Which was too long because I prepaid online. They didn’t believe I prepaid for the hotel online and it was very stressful trying to check in dealing with the so called “manager”. I was able to prove to them it was already prepaid. But very stressful situation I felt offended they didn’t believe Me. Ruined my date night and I felt targeted as a minority . Might not be coming back to this hotel
Hotel near Saskatoon Downtown,Saskatoon100% of visitors choose this area
SSIYU2020.09.11
It's a rare complaint, it seems to be the first time it was given to Saskatoon! I don’t know why I don’t like Sheraton very much, but the rooms in Saskatoon are so small. The james looks good, but the international hotel management company is always at ease when going out, especially the epidemic and hygiene issues! We have a lot of luggage. The four hotels by the river are more concentrated. Overall, we chose the Sheraton Twin Room which is 34 square meters larger! Talk about the following questions: 1. The bath water is small! Can't take a relaxing bath during the trip! Commit sin! 2. The parking lot is divided into the ground and the underground. If you park on the ground and push your luggage, you have to go back to the main entrance. The underground does not even have a direct elevator. The front desk told me that there are only a few steps, but the result is a staircase! Two and a half floors! It's too picky! 3. There are a total of three elevators. It seems that we are arranged in the east wing. Anyway, the only elevator is refurbished for three days, so there is still a passage to go upstairs! Nothing! But your channel is too narrow! ! ! It was so hard, the luggage cart passed by super barely! Mad! 4. The air conditioner is obviously turned off, but it will automatically turn on! That was a boom at night! Not recommended!
The open-air hot spring is good and can take children under 12 years old. The hotel does not provide breakfast. It is recommended to eat at several nearby Chinese restaurants. The most important thing is to go to the hotel reception and check in at the opposite casino parking lot, otherwise you will be charged twice. Potholes!
It should be a remarkable hotel in Saskatchewan, with the smell of old money everywhere. The breakfast buffet is also very good. The hotel lobby also has its own bar where you can relax in the evening.
Very Good
108 reviews
8.9/10
Price from
MXN$2,728
per night
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GGuest UserI enjoyed my stay and it was a great experience.
GGuest Userwell me missed our conecting flight , bad news you have to repay for your tickets again ok i will just contact my hotel and tell them i will not make it in tonight . oh but you prepaid through trip.com , yes we have a policy that if your a no show we cancel your reservation . ok when do can we see our refund ?
you wont we will just rent out your room to someone else , i see so i have a 5 day room rental prepaid , yes you will not get anything back you have to deal with trip.com for your refund . oh so you did not get paid by them i see , no we did just your not getting a refund . can i trasfer my rooms as we are having a conference there for a few hundred people . no . we don't allow for that either . what ...... a scam ! no recourse , i gave them notice 12 hours before my check in . and was told to call back a number of times to speack to the manager .i contacted trip.com , and they also claim a garenty of refund but at the time i was to depart my room reservation changed to no refund be aware of this and maybe better don't use any online third party bookings agents as this is double dipping and should be a crime . we are out of pocket for both our air tickets and our hotel we paid in advance never again i will .
i have proof , so if they decide not to keep this up contact me . roland kier mizuik . very concerned , independant insurance broker . my company will be informed how i was treated .
GGuest UserHotel is nice, I would stay here again.
On the surface it looks very nice and modern and clean, but if you look closer you can see that the construction/upgrade work was cheap and not done properly. For example, the door in the bathroom looks very nice but if you look closer it is not flush with the wall, and the latch is actually sticking out very far from the frame in order for the door to line up with it because it is so crooked. Not a huge deal to me, but for the money I’d want it to be a bit more well done.
We did the “lil romance” package as well which was nice but not worth the money. We got a bottle of champagne, a cheesecake slice and some roses in the room, as well as a free breakfast from the restaurant which was all nice, but not for the price that it is. The food was ~20 each, and I could have brought a cheaper bottle of champagne myself which would have done the job just fine. Overall it was good, but I wouldn’t do it again.
GGuest UserOkay stay for the price. Three things that stood out that they need to work on. First, there was no curtesy traveller's shampoo or conditioner provided. Second, no bath towels. They had only the small towels slightly bigger than hand towels. Lastly, their fitness center only contained limited cardio machines and no weights. Either then the three points above the stay was average.
GGuest UserRoom was clean and big, it had a balcony which is great, overall experience with the room is excellent, didn’t use much of any other amenities but the complimentary wifi was good.
MMufengbushifengIt's not bad. You can check in directly after booking. There is no problem of not being able to connect with the hotel reservation. The environment is good, but it's a bit noisy outside the window. If you want to sleep in the morning or afternoon, there may be cleaning sounds outside.
GGuest UserIt should be a remarkable hotel in Saskatchewan, with the smell of old money everywhere. The breakfast buffet is also very good. The hotel lobby also has its own bar where you can relax in the evening.
GGuest UserWaited 20 minutes to get checked in. Which was too long because I prepaid online. They didn’t believe I prepaid for the hotel online and it was very stressful trying to check in dealing with the so called “manager”. I was able to prove to them it was already prepaid. But very stressful situation I felt offended they didn’t believe Me. Ruined my date night and I felt targeted as a minority . Might not be coming back to this hotel
HHEHotel facilities on the lower floors are old. Surrounding life is very convenient. The restaurant is not expensive, I suggest you not to go downstairs to eat dinner, but the overall service attitude is very good, especially the front desk is very enthusiastic. In general, how to consider the price is reasonable. If it is a holiday or needs to work in the city center, it is very convenient. If there is a car, it is not recommended to live
AAnonymous UserThe Friday night that we got there, the hot tub wasn't super hot, it was luke warm. Kids also brought garbage into the pool room and it was on the floor. Other than that the room we stayed in was good, except the doors were kinda tricky to close. The front staff fixed our key cards with no issues
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