My brother and I stayed there at crowned plaza Toronto for 2 days, as we are planning to explore the city. My brother got to watch Chris brown concert at Roger stadium while me and my friend meet and get along, roaming around the city and CN tower taking photos. We are glad that we have a place to stay since we live afar, the hotel was clean and the staff was friendly. I will definitely recommend this to my friends and we’ll be staying here for any future trips to Toronto.
Hotel near Downtown Toronto,Toronto92.8% of visitors choose this area
GGuest User2025.03.17
I just stayed for one night, so I didn’t experience much of the equipment. The room is clean and nice, and the service is timely. The hotel is near Osgoode subway station, in the busy downtown area.
The room's light was dim, which made it unsuitable for writing and working at night.
I didn’t get a chance to check my bag (after check-out and before leaving the city) because the staff was not always at the designated spot in the lobby—I didn’t have time to wait for them to come back.
We had booked the room after travelling back from Bangladesh to rest before driving back home to Ottawa. We were very well rested and had a pleasant stay.
Location is superb! Shoppers opened for 24hrs and Loblaws are right nearby. It’s also near to metro station and got loads of restaurant to eat around. Staffs are also polite and helpful. Aircon is working and quiet enough for a good sleep.
Carpet is quite old and dirty tho, and the water pressure for shower is insufficient :(
If you want to drink hot water, you will have to borrow a kettle from the reception.
The central air conditioner is too noisy. The faucet pressure of the wash basin is too high, just like a high-pressure water gun, and the table is full of water. The bed is clean, there is a refrigerator, microwave, safe, coffee machine, and the first floor of the hotel is directly connected to a large shopping mall. Various retail stalls and snack stalls close too early. We checked in on Friday and went downstairs to eat. The shops started to close at 5:30. But dollarama closes very late, you can buy snacks and daily necessities. The water temperature of the swimming pool is good, but the disinfectant smell is too strong. The price is the cheapest in this season, without breakfast, less than 780 RMB after tax.
The window is full of finger print mark, we book for the falls view room and once we entered the room there are clearly uncleaned windows and once we open further the curtain, there are more marks, oily and dirty marks with kids finger and hands mark over the window, well, it's obviously the cleaner did not clean the places where they are covered, but more difficult to accept is the area which is clearly seen that it is not yet cleaned, we understand time is tight and it's the Canada day holiday, the rooms are busy, but we just want cleaniness, on the other hand, there are chocolate and other oreo chips on left on the ground, near the bin area (I understand it's dark and the carpet is in darker colour at the side too), but again, it is not been cleaned and vaccumed, we did not even try to look at other area underneth the chair or table, they are dusty too. I hope the hotel can be more cautious and check the cleaner's work after they claimed to be cleaned. The hotel can contact me directly I can provide more pictures we took and I hope they can enhance this situation in the future.
Clean and tidy, well-equipped, and thoughtful and welcoming service. Convenient transportation and high cost performance. I accidentally left important items at the hotel. The hotel staff helped to keep them carefully. I returned to the hotel to retrieve them after 3 hours. Thank you very much to the hotel staff. Will stay next time.
I was there for less than 24 hours but it was a nice stay. Everyone was friendly, everything was clean and it was easier to find my way around than I thought it would be. The direction signs posted all around are super helpful and easy to follow. I would definitely go back there for another concert at the Theater.
The room we booked was supposed to have a jacuzzi in the amenities description but when we got there they said they have no jacuzzis in this hotel. So we had to go with the flow unfortunately although we paid for a room with jacuzzi that ended up to be a tub. I dont know who to blame for that to be honest. Room was very small. And the maintenance was not the best (washroom and tub were clogged since we arrived and we had to call for maintenance to fix that). The service was good. And people were nice. But if you are staying in this hotel you need to know that almost everything around it closes by 5. You can not even go get water after 5.
Location: The hotel is not connected to the PATH, that you can walk completely indoor from lakeshore all the way to Dundas street, with access to loads of restaurants and shops. The southest connected building is one street across the hotel.
The room was newly renovated, yet it was not in a modern way: the room lights were not turn on by slot in the room card at the entrance (actually there's no such upgrade in the room at all!). I have turn on every single light when I go into the room and turn them off before I sleep. There's at least 6 of them!
Do not disturb sign still required to hang out the tag on the door handle, which fell off everytime you open the door!! super annoying
The lobby bar food were good and especially the staff were very friendly.
House keeping service were slow - I have to call to remind them to bring my items.
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9.0/10
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8.1/10
Very Good
LLINGoing to the water park, the park is not big, but it is suitable for a few years old. The room is general, the surrounding food and shopping is convenient, there is a small Ole.
WWing Sze AdaSo grateful I managed to book this hotel while my first flight was delayed near midnight and I couldn’t catch the next flight back home. Thanks to trip.com I managed to book instantly and just walked over to the hotel right across T3. Had a good night sleep before I catch the next flight home at noon. The reception staff was friendly and showed sympathy and gave me a good room on the quiet side of the hotel.
GGuest UserThough it was the cheapest hotel nearby casino, and by the Falls.
We booked a City View room, ended up having a ”indoor pool view” room.
Size of the rooms was small, and the bathroom was definitely smallest I've ever been in. Worse the a budget motel/inn, bathroom was smaller then Tokyo mediocre hotel.
GGuest UserLocation: The hotel is not connected to the PATH, that you can walk completely indoor from lakeshore all the way to Dundas street, with access to loads of restaurants and shops. The southest connected building is one street across the hotel.
The room was newly renovated, yet it was not in a modern way: the room lights were not turn on by slot in the room card at the entrance (actually there's no such upgrade in the room at all!). I have turn on every single light when I go into the room and turn them off before I sleep. There's at least 6 of them!
Do not disturb sign still required to hang out the tag on the door handle, which fell off everytime you open the door!! super annoying
The lobby bar food were good and especially the staff were very friendly.
House keeping service were slow - I have to call to remind them to bring my items.
MmohmedThere is a big problem with packing, I paid for parking but to much snow there, so the vehicle can not park properly and the receptionist not helpful. Was ignoring us, we was stak to parking about 1 hour, the receptionist name is Halche,
Then I asked for a refund for parking , but ignoring and i parked in legally all night, but i luckily not getting penalty,
GGuest UserBooked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative.
The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived.
I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.
GGuest UserOur reservation was originally with Oakes Hotel Overlooking the Falls but due to room maintenance, they kindly arranged alternate accommodation for us and it exceeded all expectations! We were given a room at the Hilton hotel with a double king-size bed, stunning views of both the U.S. and Canadian sides of Niagara Falls, and even a relaxing jacuzzi that was perfect to unwind in at the end of the day.
The Hilton’s location was excellent, the room was super spacious and spotless and the staff were incredibly friendly and helpful at all times. A big thank you to Oakes for swiftly securing another option for us and to Hilton for delivering top-notch service throughout our stay!
GGuest UserI stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.
AAnne-Marie MulumbaGreat stay! Right downtown, easy to find and accessible to everything. Clean and modern. Noisy due to construction. No room service, but a good lounge and dining area
EErikThe service was great, efficient and friendly. The room and hotel were clean. The only downside is the load noise overnight. We could clearly hear the music and noise coming from the street. Our room was located near the elevator and quite noisy. It was easy to hear peole talking. The room could be a little more soundproof.
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