Apartments in Riyadh Province, Saudi Arabia

No breakfast, the hotel is a hotel mode, the front desk English is poor, communication needs to pass the waiter, the room is bigger, but the health needs to be improved

Overall the room and experience was pretty good - big room, with washing machine, microwave and various other things. There wasn't much service, but I want really looking for any, just a place to stay. There wasn't much in the immediate area, but it seems you need to drive/everywhere in Riyadh anyways, so it's pretty centrally located thinking about that. A weird smell initially in the bathroom upon arrival, but that seemed to dissipate... Overall a pretty good option if you get a good deal!

The WiFi and room is just prefect. The location is alright , have some foods nearby but not mall around

L'appartamento è ampio e con piccola cucina e soggiorno. Il bagno non è nuovissimo ma ben fornito. Il wifi non funziona sempre nella camera da letto. A mezz'ora o meno di macchina dall'aeroporto, con Uber i prezzi del taxi sono convenienti.

Stayed with my daughter for over a week as we came for a sports event to town. The premises are nice and clean, rooms are spacious and modern, corresponding to the quality one would expect from Fraser Suites brand. Location is decent. Breakfast needs to be improved for a 5* establishment. However, our biggest disappointment came from the reception and management office. We had a reservation for 5 days but wanted to extend for another 5 days minimum. We wrote two emails and never got a response during the day from the reception desk. When we came in person to the reception desk, we were told we has to change rooms for the next 3 days and then move back to the original room again. We agreed upon the price being the same, in particular as our stay was getting longer and could be as long as 2 weeks. We moved rooms and were ready to move rooms again. When I can to pay for the 3rd move I was told the price was double the original price for the same room. I was let down by management and said we would move out. The receptionist was kind enough to say he would talk to the manager and get back to me. We left for the day and didnt hear back. In the evening we were told the price was the increased price and there was nothing they could do as “the whole of Riyadh and the hotel were full”. We left and moved elsewhere. I wrote another email to the reception and also feedback to the head office in Singapore how we were let down as Fraser Suite customer / Fraser hospitality member by the treatment. What is more, I recommended earlier the facility to another family at the sports event. They secured their booking a day before our 3rd move for the same price that we had originally. As a customer - I am not coming back. We could have stayed for 2 weeks in Fraser Suites Riyadh but greed took over and customer service completely failed. I am still waiting for an apology… but even that isn’t going to change the lapse in hospitality management.

Budal Monsea is on the tomb road in a good location, which is a luxury and clean hotel unit, rooms and wings are clean and well-organized, but there's no Buffet kitchen only without devices, and the location near the seller is defective in the rental of tanks and horses because of discomfort, especially tanks that advise. By reserving units far from the outside for their calmness.

This is a fake Hyatt, I thought this is a true Hyatt Hotel but landed up in a cheap hotel, they have used the brand name which isn’t legit and is bound to confuse any traveller. Biggest mistake not to check their website, I wish I would have checked with my friends in Riyadh but did a blunder. The hotel is no way close to Hyatt and is not a legit one. I’m unsure how this is being used to fool people.

The environment is average, there are Chinese restaurants nearby, suitable for business trips. If the environment and facilities are not demanding and the budget is not high, you can live here. Generally speaking, there are no other problems except for the old facilities.

By far the worst experience I’ve had in a long time as a business traveller. I thought instead of carving out $300/night for an international hotel, I’ll give this one a chance. Big mistake. Upon check-in, they were unable to find my booking, which they resolved by giving me a higher room that I booked, more expensive of course; after I showed them my *********** booking, they changed it back to the right room however, I got an upgrade because the original room was not available. Very nice I have to say. However, my room has no windows whatsoever, so I am completely locked into a concrete cubicle that has no view of any outside. The Internet in this place is beyond imagination, it even took a couple of attempts to write and save this review. Earlier this morning, I was unable to open any website. So if you think you can have a zoom call or watch a Netflix movie here, you are mistaken. I will never come again and if it wasn’t only for two nights, I would have checked out the first morning, that I woke up here.

No breakfast, the hotel is a hotel mode, the front desk English is poor, communication needs to pass the waiter, the room is bigger, but the health needs to be improved

Overall the room and experience was pretty good - big room, with washing machine, microwave and various other things. There wasn't much service, but I want really looking for any, just a place to stay. There wasn't much in the immediate area, but it seems you need to drive/everywhere in Riyadh anyways, so it's pretty centrally located thinking about that. A weird smell initially in the bathroom upon arrival, but that seemed to dissipate... Overall a pretty good option if you get a good deal!

L'appartamento è ampio e con piccola cucina e soggiorno. Il bagno non è nuovissimo ma ben fornito. Il wifi non funziona sempre nella camera da letto. A mezz'ora o meno di macchina dall'aeroporto, con Uber i prezzi del taxi sono convenienti.

The WiFi and room is just prefect. The location is alright , have some foods nearby but not mall around

Stayed with my daughter for over a week as we came for a sports event to town. The premises are nice and clean, rooms are spacious and modern, corresponding to the quality one would expect from Fraser Suites brand. Location is decent. Breakfast needs to be improved for a 5* establishment. However, our biggest disappointment came from the reception and management office. We had a reservation for 5 days but wanted to extend for another 5 days minimum. We wrote two emails and never got a response during the day from the reception desk. When we came in person to the reception desk, we were told we has to change rooms for the next 3 days and then move back to the original room again. We agreed upon the price being the same, in particular as our stay was getting longer and could be as long as 2 weeks. We moved rooms and were ready to move rooms again. When I can to pay for the 3rd move I was told the price was double the original price for the same room. I was let down by management and said we would move out. The receptionist was kind enough to say he would talk to the manager and get back to me. We left for the day and didnt hear back. In the evening we were told the price was the increased price and there was nothing they could do as “the whole of Riyadh and the hotel were full”. We left and moved elsewhere. I wrote another email to the reception and also feedback to the head office in Singapore how we were let down as Fraser Suite customer / Fraser hospitality member by the treatment. What is more, I recommended earlier the facility to another family at the sports event. They secured their booking a day before our 3rd move for the same price that we had originally. As a customer - I am not coming back. We could have stayed for 2 weeks in Fraser Suites Riyadh but greed took over and customer service completely failed. I am still waiting for an apology… but even that isn’t going to change the lapse in hospitality management.

Budal Monsea is on the tomb road in a good location, which is a luxury and clean hotel unit, rooms and wings are clean and well-organized, but there's no Buffet kitchen only without devices, and the location near the seller is defective in the rental of tanks and horses because of discomfort, especially tanks that advise. By reserving units far from the outside for their calmness.

The environment is average, there are Chinese restaurants nearby, suitable for business trips. If the environment and facilities are not demanding and the budget is not high, you can live here. Generally speaking, there are no other problems except for the old facilities.

This is a fake Hyatt, I thought this is a true Hyatt Hotel but landed up in a cheap hotel, they have used the brand name which isn’t legit and is bound to confuse any traveller. Biggest mistake not to check their website, I wish I would have checked with my friends in Riyadh but did a blunder. The hotel is no way close to Hyatt and is not a legit one. I’m unsure how this is being used to fool people.

By far the worst experience I’ve had in a long time as a business traveller. I thought instead of carving out $300/night for an international hotel, I’ll give this one a chance. Big mistake. Upon check-in, they were unable to find my booking, which they resolved by giving me a higher room that I booked, more expensive of course; after I showed them my *********** booking, they changed it back to the right room however, I got an upgrade because the original room was not available. Very nice I have to say. However, my room has no windows whatsoever, so I am completely locked into a concrete cubicle that has no view of any outside. The Internet in this place is beyond imagination, it even took a couple of attempts to write and save this review. Earlier this morning, I was unable to open any website. So if you think you can have a zoom call or watch a Netflix movie here, you are mistaken. I will never come again and if it wasn’t only for two nights, I would have checked out the first morning, that I woke up here.