Comfortable and clean room. Friendly and helpful staff. Variety of breakfast. Multi choices of restaurants at hotel. Walkable to the tram station. Grocery store nearby hotel too.
The best hotel out of my europe trip from vienna, prague to poland.
Great service from the front desk and was helpful with my passport left behind in prague.
Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel.
Overall, would go back just for the hotel
There is no better location if you want to relax before a flight. Modern, clean and with all necessary amenities and facilities to have a pleasant stay. Was also very happy since through my Trip Diamond membership I got a discount of about 15% on the best rates available online and even on the Hilton site
The location is very good, right next to the ancient city. It is very convenient to go everywhere. The service is very professional and courteous. The breakfast is of high quality according to European hotel standards. Although there is less hot food provided, the quality of other food is very high. The hotel provides a swimming pool, massage pool and fitness room. And the sauna room, the swimming pool has a good indoor temperature, and the water temperature is very comfortable. I am very satisfied and hope to stay again if I have the opportunity.
Fantastic 4 star Hotel. There was nothing I could fault. The staff are welcoming with a friendly smile and always helpful. The location of the hotel is perfect, straight over the road from the train station and mall. Makes getting to and from the airport effortless. If we ever come back to Kraków we will rebook this hotel.
I would have given perfect review for the hotel but my check out experience wasn’t good as I was charged 50 euros more than I was supposed to. The girls at the reception blamed trip.com and even questioned if I ordered other services via website even though the hotel charged me. As they couldn’t figure out why why charged me more they asked me to write email to the hotel’s administrator. He did solve the problem and refunded the overpaid amount but the check out stress caused me anxiety. Otherwise, the hotel room is really nice and big and the location is in a peaceful neighborhood in front of a park, easy to reach city center via public transportation. I didn’t have breakfast in the hotel but there’s plenty of places nearby to eat. Nice touch - capsule coffee machine in the room and free coffee in the lobby.
The room was lovely and exactly like the picture. The only downside of this hotel is that it is a bit far from town and a bit complicated to get to on foot. However, overall, I would definitely recommend.
Perfect location to get to the old town whilst having wonderful restaurants and bars close by (as well as a carrafour down the road). 100% would stay again! Thanks for a great stay!!
The hotel facilities are very good and very new. The service attitude is first-class. The dining in the restaurant is delicious. Especially the free range chicken.
Hotel ok, clean, nice but the pool area is really small, 1 jacuzzi a bit weak. As for the breakfasts, tasty, but the praise of the number of dishes is a bit exaggerated, I've been to more than one hotel where the choice was much more interesting. But the drinks are really great 😉
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120 reviews
9.3/10
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JJtbagogoWe stayed three nights at the Venetian House Aparthotel. The location is superb. You exit the hotel straight onto the main square Rynek Glowney. The hotel staff were incredibly friendly, and couldn’t do enough to help. We stayed in room 18 which was approached by its own little balcony overlooking the restaurant downstairs. We didn’t use any of the facilities of the hotel, because we had day trips booked and we knew that we would have early starts on all the days. The room itself was clean, warm, furnished nicely, with comfortable beds and masses of pillows to choose from. It had a small kitchenette with a sink, hob, microwave and fridge. The bathroom was modern and the shower was hot and very powerful. A real treat at the end of a day after many, many steps around Krakow and surrounding areas. We loved our stay and we will definitely return.
MMilanNice and brand new student residence opened several months ago, just across Hyatt Place where you can have discounted buffet breakfast (50 Zl- 12 euros,instead 85Zl),close to AD Krakow Mariott and small open food court consisted of 5 kiosk restaurants. Walking distance to the street car station is 7 minutes , and ride to downtown around 10 minutes. Staff is extremely helpful ...will provide you with cooking utensils cause student cafeteria is closed during summer vacation. It's very clean inside.
GGuest UserGreat rooms, whole hotel very clean and newly refurbished.
Staff were fantastic, very friendly and helpful.
Beds were comfy, air con great, bathroom excellent. Love the walk in shower!
You can walk north west through the parks, to the main square in ten minutes, or south east to the Jewish quarter.
Only slight issue is that the breakfast was...... OK. Not wonderful. After a few days, we always headed out for breakfast.
There's plenty of electric scooters and bikes for hire at the end of the street, you'll need the app for these.
CClairemfalveyLocation was fantastic, only a few steps from the old town square. Getting in was a bit of an issue. The phone number given on trip.com was not correct but luckily the door was open and on the lift there was another phone number and then I had to wait 10mins on the phone. However Once I had the information, the room was lovely with a bath by the window. It felt quite luxurious with amenities etc. My only gripe was the windows didn't block out much sound and the blinds did not block out much light. There was also a note apologizing for renovation noise. So I was woken up at 5am by workers moving things on and off from that time.
AAnonymous UserLoved the place. Right next to the central train station, which also had a huge mall and supermarkets near by. Close to old town. The apartment was spacious with a kitchen, including a microwave, stove for cooking, utensils, plates and fridge. The room was slightly warm (perhaps because we did not know hot to operate the AC) but it was alright. The bedroom was facing a road and could get a little noisy at night when people walked past/ loud cars went through, but it didn't wake me up or anything. There was also ample space in the closet. The staff there were also very helpful and nice during our interaction. Would recommend.
MMostboringdudeeverCentrally located in the old town and like a block away from the town center square (see pic). I arrived really early at like 8am and the reception guy allowed me to leave my bag before I came back after a full day of travels for check in. Now that I’ve covered quite a few smallish European cities I’d say when a hotel says it’s near old town it can mean either it’s close to places you can take pictures and eat but It can also mean there is absolutely no means of public transport apart from uber/bolt simply because the city is not planned in a way that allows trams or buses to cut thru. Bear that in mind.
닷닷치I came here on Google Maps but it was a little hard to find. The sign is small and Google Maps tells you to turn the corner before you get to the accommodation, but it's right before you turn the corner. Look at the sign carefully. The room condition was good and it's the best value for money. You can eat breakfast at the cafe designated by the hotel.
GGuest UserThe accommodation corresponds to the description and photos. Good accessibility to the surroundings (shopping center, etc.) and a parking space in the underground garage, but difficult to reach by car and quite frequent traffic in the area. It probably also depends on the time of arrival, so I don't take it as a negative. What bothered me was the louder humming of the refrigerator and the shower head in the bathroom was in pretty bad condition. The accommodation is a little noisier in the morning as the area is busy. The staff was nice. Overall, I recommend this accommodation.
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