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This was our second time at this hotel and we stayed for almost a week. You can't beat the location on George Street, right downtown, close to shops and restaurants. The hotel is beautiful and the rooms and bathrooms are very nice. The king bed had a good mattress and pillows. There is a safe. They seem to have made upgrades since our last pre-covid stay, including air-conditioning in (all?) rooms. As you would expect in a big city, the rooms are quite small and the hotel is not exactly quiet; also depending on where your room faces. We were right by the elevator, which I generally don't like. I wonder if it's because we booked through our credit card and not direct. It seems there is sometimes a ”penalty'. The rooms are supplied daily with water, delicious cookies and snacks. You can make individual cups of drip coffee in a filter, which is much better than instant coffee but not as good as a Nespresso, IMHO. We had breakfast included and the Printing Press is just wonderful, for breakfast, any meal and later evening cocktails and whiskey. The Burr & Co is a coffee shop, also right next door, with tables outside. Love that place. The hotel has great service. We lost a suitcase and got daily support in checking on the status and changing the address on the delivery. There seemed to be a shortage on hair conditioner and we didn't have a sign for do-not-disturb the first day and got woken at 8 AM, but that didn't spoil our enjoyment of the hotel stay. We expect to be back.

We stayed 1 night in the Roomzzz aparthotel and it was amazing, the staff on reception were happy and helpful. The reception and the room itself were both immaculately clean, the room was modern and spacious with all the facilities we needed, the beds are really comfortable too. In reception we were offered complimentary hot drinks whenever we liked and on the following morning complimentary pastries are served which was a lovely touch. The location is amazing also right in the centre so within walking distance to both the new town and old town, over all amazing and when next visiting Edinburgh will be booking here again x

We have stayed in a few indigos in the past and all have been pleasant stays. Staff here are friendly but I feel the hotel is quite tired. The corridor to our room always had a dank smell and the room itself was tatty. We had a dual aspect at the front which was both lovely and horrendous at the same time. Views fabulous, noise levels off the scale! It’s a city with city noise but the windows don’t have double glazing. We were told as it’s an old building they weren’t allowed to double glaze. I’m sure other hotels have got round this issue with secondary glazing or some such. Central location but we won’t stay again

Compared with the surrounding hotels, this hotel is definitely worth the money. Except for the lack of slippers in the room, all other toiletries are complete, and the location is also very good. It is very convenient to go to the nearby Calton Hill to watch the sunset in the evening. It is recommended to bring a kettle with you. Although the hotel is also equipped with a kettle, the water quality here may be harder, and there is a lot of scale in the hotel kettle. It is recommended to bring your own kettle and buy mineral water or purified water from outside.

We booked a night in hotel indigo Edinburgh for the night before flying from Edinburgh airport the next day so we could have a night of dinner/drinks with family-my 40th birthday is soon! On arrival at hotel we we were greeted with an amazing smell & friendly helpful staff-we were informed our room had been upgraded! The room was amazing-spacious, huge comfortable bed, big tv, a dressing table area, mini fridge with complimentary irn bru & caramel wafers :) the bathroom was also roomy with a good powerful shower. It would have been a 100% if it wasn’t for the terrible hairdryer-it only seemed to work on a slow/low setting so took an age to dry my long hair, I’m sure if we had asked then we may have got another & it was minor when everything else was excellent! We would definitely stay again!

The hotel is fab the staff are great and cannot do more for you , lovely touches provided by guest relations concierge & reception staff are so lovely , catering & bar staff great , the room was lovely , great shower and local produce in rooms such as the coffee etc , social hour is a nice touch and breakfast was great , i would stay here again we had a lovely stay ... however the spa lets it down This was a special birthday suprise for my other half i booked the spa for treatments for us . We were late on arrival due to rail strikes and i missed my spa appointment which is fine i expect that if you are not on time. My partner was still able to recieve his treatment however we were provided with no towels robes or slippers , no info regarding lockers . The massuise gave my partner a robe and was suprised one was not already provided for him after he had to walk around after getting changed into swimwear .The water machine in the ladies changing room did not work the only water available was from a tap in the toilet not ideal as the next water machine was in the lobby opposite the gym , especially not ideal if u have no robe or slippers or towel to go out to it . So if you are are a lady there is no drinking water available , very undignified !! I was not shown to the relaxation room and couldnt go in even if i wanted to as i had no towel or robe . My partner told me the mens changing room stank of urine from a pipe . The staff were not very helpfull or attentive and the service at the spa does not reflect the service or same level of standard as the rest of the hotel . I have had better service at a local lesuire centre and would not use this ”spa” again . My partner and I often use spas and this was by far the worst spa expeirience dissapointing as it was his birthday. I could maybe understand if it was busy but it wasnt .

I visited the W for the first time on Friday evening. From the moment we stepped through the door the experience was exquisite. We didn’t have a reservation however sitting at the bar in the upstairs lounge was wonderful. We met the lovely Sumith who educated us on everything wine related. Edson our bartender made some delicious cocktails. The experience was perfection from start to finish, I cannot wait to return!! To finish off our wonderful evening we were given access to the 12th floor, just WOW. I’ve not seen views like these in Edinburgh!!

Location central, near railway station, check in friendly and efficient.Comfortable bed and decent size shower.

Three people stay in one room, and the sofa bed can be turned into a single bed. It is a 12-minute walk from Edinburgh Castle, the church, the royal mile, and the library, and there are shops along the way. The hotel breakfast is a standard British breakfast, with sausages, eggs, ham, bread, cheese, cereal and fruit. The hotel also provides free self-service washing machines and dryers, but you need to queue up to use them. The room has a microwave and dishwasher, a refrigerator, and a safe. There is a Malaysian restaurant next door. I highly recommend this hotel.

Service is nice, room is big. We have heater in the room to make sure things can be dried. Highly recommend.