Hotels With Spa in Quang Ninh Province, Vietnam

We stayed at The Watson Hotel in Ha Long for three nights, and it was fantastic. Our room on the 20th floor was beautifully designed and high-quality. The breakfast was decent, offering a good mix of Western options and fresh fruits. The highlight was the rooftop infinity pool, offering stunning views of the illuminated city at night. While our city-facing room had slight street noise, it didn’t bother us, even as light sleepers. For an even better experience, I’d recommend spending a bit more on a sea-view room for breathtaking views of Ha Long Bay and a quieter atmosphere.

The crews on board are fantastic, friendly and caring. The cruise is new and cozy. Food are nicely prepared and sumptuous. According to the crew manager Bruce, we have to board a smaller boat for 45mins to head to the cruise due to their territories issue. However, it does not affect our trip experience at all. The events arranged such as kayaking, squid fishing and bright cave are interesting and less crowded, my family had a great time during the trip.

I went on the cruise with my two sons, and we had a fantastic time. This was definitely the highlight of our entire Vietnam trip! The views were like heaven on earth, and being surrounded by karst islands from the ship felt truly magical. Our room was spacious, and we made full use of the jacuzzi and balcony, soaking in the stunning scenery. While there were only a few activities, they were perfect for someone like me in my 60s or for those who prefer a more relaxing cruise experience. We still got to enjoy a bamboo boat ride, explore the Dark and Bright Cave, take part in a cooking class, fishing village tour, and try squid fishing The food was excellent, and the staff were enthusiastic and friendly. Thank you for making our Vietnam trip so memorable!

The view from the room was amazing, and check-in was earlier than 14:00, but we were able to move it up to 12:00, which was great. There is a cafe on the first floor, where you can get ice cream and other things that are perfect for when it's hot. Check-out was also changed from 11:00 to 12:00, which was great. Motorbikes can be rented cheaply, and since it's not as crowded as Hanoi, even Japanese people can drive. But you do so at your own risk.

We stayed for 3 nights and really loved this place. Staff members were extremely kind and helpful. Food was great in both the breakfast hall and the Italian restaurant. However, there are a few things we want to point out. First of all, the indoor swimming pool water was really filthy. That really needs to be improved. Furthermore, the sauna and steam room area was not properly attended to. Towels were piled and hair was everywhere on the floor in sauna area. The Jacuzzi water was not hot enough. Also the steam room and dry sauna were not hot enough. In addtion, the balcony in our room was terribly dirty. We tried to clean it ourselves but gave up because it was not possible to clean them with just tissue paper. Staff did however send someone to wash the balcony table, chairs, floors and rails and we are grateful for that. Despite some drawbacks, we really enjoyed out stay. Overall this is a really lovely hotel and as already stated, the staff are wonderful.

everything is perfect: luxurious train furniture, 3 meals food is not repetitive and delicious, the staff is extremely friendly and polite. Worth to experience once in my life on Ha Long Bay

Beautiful ship, excellent service, good food (lunch-buffet, dinner-menu), drinks are paid extra. On the common deck there are many places with tables and sun loungers. Each cabin has its own balcony, panoramic windows. Activities include kayaking and a morning trip to the cave

A standard new hotel, which is already a good hotel in Halong. The room size is OK. The front desk staff in the lobby are warm, polite and friendly. They all speak English very well. Seeing that I am Chinese, they also try to speak Chinese. Thank you. There are Vietnamese specialties in the breakfast, such as Vietnamese baguette, sticky rice, fried fish balls, rice noodles, etc. The most impressive thing is that the service attitude of the service staff at each work position is very good.

Very good, economical, good food on board, reasonable. Longwan Cruise (cruise services represented by China Tianjin International Cruise Home Port) has continuously improved its service quality in recent years and has gradually become one of the cruise travel options favored by domestic tourists. The following is an objective evaluation of its ”high-quality service” from multiple dimensions for reference: --- ### **1. Hardware facilities and comfort** - **Modern cruise facilities**: Cruise ships represented by ”China Merchants E-Dun” pay attention to cabin design, reasonable room space layout (especially balcony rooms), equipped with high-quality bedding and bathroom facilities, and some suites provide butler services. - **Public area experience**: Deck swimming pool, theater, SPA center, gym and other facilities are complete. Some cruise ships also have duty-free shops and children's playgrounds to meet the needs of families and different age groups. - **Health and safety**: Strictly implement international cruise hygiene standards (such as CLIA certification), high frequency of cleaning in public areas, and standardized emergency drill procedures. --- ### **2. Catering services** - **Diverse choices**: Provide Chinese and Western buffets, specialty restaurants (such as Japanese food, hot pot, etc.), and some routes will incorporate localized dishes (such as routes departing from Tianjin Port may have seafood theme meals). - **Service quality**: Restaurant waiters are friendly and responsive, and can better cooperate with special dietary needs (such as vegetarianism, allergies). Premium cabin passengers can enjoy exclusive restaurant services. - **Disadvantages**: There may be queues in the buffet restaurant during peak season, and some free drinks are limited. --- ### **3. Entertainment and activities** - **Richness**: Daily performances (singing and dancing, magic, etc.), theme parties (such as captain's dinner), interactive games, etc. are arranged, suitable for families and young groups. - **Cultural experience**: Some routes combine destination culture to design activities (such as Japanese routes provide kimono experience and tea ceremony performances). - **Children's services**: There is a care center with dedicated personnel to organize children's activities to free up parents' energy. --- ### **4. Destination services (shore excursions)** - **Itinerary planning**: Provide multiple shore excursion routes (such as popular attractions in Japan and South Korea), accompanied by Chinese tour guides, and reasonable itinerary time arrangements. - **Flexibility**: You can freely choose to join a group or travel independently, but it should be noted that some ports are far from the city, and you need to plan your transportation in advance for independent travel. - **Improvement points**: Some attractions may be crowded during the peak season, and diversion measures need to be optimized. --- ### **5. Service staff quality** - **Language ability**: Chinese crew members account for a high proportion, and communication is barrier-free; foreign crew members are fluent in English, and some have basic Chinese. - **Service attitude**: Generally enthusiastic and proactive, especially for the elderly, children and other groups, and the response efficiency is high. - **Professional training**: From boarding guidance to room service, the process is highly standardized and the details are in place (such as birthday surprises, anniversary decorations, etc.). --- ### **6. Cost-effectiveness and convenience** - **Price advantage**: Compared with international cruise brands (such as Royal Caribbean), the price of the same route is more competitive, and there are often early bird discounts or family packages. - **Home port convenience**: Tianjin, Shanghai and other home ports have mature transportation facilities, providing services such as direct luggage check-in and fast customs clearance to reduce the cumbersome boarding process. --- ### **Potential shortcomings** - **Peak season experience**: When the passenger flow is dense during holidays, some services (such as restaurants and entertainment facilities) may have waiting times. - **Route innovation**: International route options are relatively limited, and in-depth travel products need to be enriched. - **Network fees**: The Wi-Fi on board is charged at a high fee, and the signal stability varies depending on the sea area. --- ### **Summary** Longwan Cruise's services are at an upper-middle level in the domestic cruise market, especially suitable for tourists who are experiencing a cruise for the first time, traveling with their family or pursuing high cost-effectiveness. Its advantages are friendly Chinese service, high localization adaptability of catering, and attention to detail service. If you are looking for a more luxurious experience or a niche route, you can compare international high-end cruise brands. It is recommended to make a comprehensive choice based on the travel season, route theme and budget.

Great experience on the cruise. The staff are very organised and friendly. Super comfortable bed and amazing views.