We appreciated our stay at the hotel, as the room and facilities were generally good, especially the swimming pools. The accommodations were comfortable and well-maintained, making for a pleasant experience. However, we did encounter an issue with the flushing toilet, which seemed to require some maintenance. The thin toilet paper provided was even not suitable for disposal in the toilet. We needed to go to the washroom in the lobby. We thus recommend that this be checked for future guests to ensure a better stay. Overall, we enjoyed our time here and hope to see improvements in these areas next time.
Location was at the Cotai side.
Not much shopping within the parisan hotel. Can walk over to venetian hotel for shopping.
Macau offer free shuttle service to various places. Otherwise taxi is also very convenient.
Payment can use Alipay. Otherwise bring MOP or HKD.
Room is spacious and clean Location is okay its near grand lisboa within 5-15 mins walk and maybe 20mins walk in senado square. Front desk is friendly and accomodating. However staff in pool area doesnt speak much in english and we encounter unpleasant service in swimming pool area,staff prioritize what they called “ the Regular chinese old woman” that always goes there and she acted like she own the swimming pool and staff there gather in a corner talking pointing and looking at us and we know theyre talking about us and as we make ourselves enter in the swimming pool.like we have a common sense and know what we are doing and we are just on the side of the pool and they keep on like bothering us that we should be just on the other side when we are just on the corner minding our own business coz that old woman feel entittled and thinks that she owns the place! It make us feel bothered instead of being relaxed swimming we felt unwelcomed. We ended up getting pissed and left and we go to the shower room and we just touch a towel and one old woman again get angry out of nowhere and says not to touch the towels and she asked if we are from philippines and said we must needed to be assisted and not to touch things.We just entered the shower room for like 10 seconds and ended up having this heated argument with the rude lady and the staffs just keeps on yapping to each other with their language instead of settling the misunderstanding between us and the old lady . not leaving us like we didnt exists.before we enter one kind staff said we can take towels in that shelves and later on the staff explains that those old chinese rude womans are regular there and we just need to let their rudness slide not sure if the hotel tolerate this kind of guests behavior. We got offended as first timers to checked-in to your hotel and your so called “regular”makes your guests feel uncomfortable and unwelcome and ruined our experience instead of having a good one. They obviously can be defined as “Racist”.
The hotel staff was very helpful and friendly. I appreciate it and it is a pleasure to stay at the hotel. Will come back to stay again in this hotel.the room is very clean and we have requested the room not near to the lift lobby. Thanks 🙏
During our recent stay at the Holiday Inn Macau, where we booked two rooms for three adults and one child, we had a delightful time. The hotel’s prime location made it easy for us to explore the vibrant surroundings and nearby attractions. Our accommodations were spacious and well-maintained, providing a cozy atmosphere for our family. The staff stood out with their warm hospitality, always ready to assist us with a smile. We were particularly impressed by the breakfast spread, which catered to various tastes and was enjoyable for both adults and children. My child loved the pool area, which offered a safe and entertaining environment to unwind. Overall, our experience at the Holiday Inn Macau exceeded our expectations, and I highly recommend it for families seeking a comfortable and convenient stay in this lively city.
The room is nice, jz the check in time takes a bit longer than expected. Location is really good jz it is too big, hanging from one place to another takes a lot of time to walk.
The room is really new and tidy and can see the water fountain from wynn palace
It is the Londoner Grand not Londoner, have to find the cartridge
Highly recommended
The room is big, bright, beautiful and clean.
The mini bar had lots of variety of drinks.
The dressing gown was so soft and comfy, sleeper were comfy too.
Definitely will come back to stay again .
for such a non expensive price to get a 5 star rated hotel, absolutely amazing. the service in the hotel lobby was great, have free tea for you to drink, staff opening doors for you, with a polite manner. the room was pretty big, very comfortable. one of the best experience is the very big pool with a massage pool next to it, u can enjoy yourself in the massage pool even if you don’t know how to swim. an absolutely amazing experience in this hotel!
Pros,
- Stunning view with cleaned windows - unlike others without proper maintenance.
- Functional AC & temperature control
- Clean bed/washroom with sufficient toiletries
- 5 restaurants with different types of cuisine
- Gym & outdoor pool
Cons,
- Bit far and no shuttle from HZMB Macao Port. Not much to walk/visit around the hotel area.
- cockroaches(alike)/insect was found on the bottom of the pool, though lifeguard took immediate action, still a big minus
- we arrived earlier than we expect and understood the check-in time not available till 15:00 but the receptionist kept repeating the check-in time without other solutions nor asking us to take a seat/wait/whatever.
It sounds like, not my problem that you arrive earlier, and bothering him to check out other customers which they had no customers to checkout at that moment.
Overall,
Reasonable price, stunning view and well equipped gym. We had a wonderful stay last year but not this time with such reply from the beginning of the stay and poor pool hygiene.
I’ve visited the Grand Lisboa Palace twice now and there’s parts I love and hate.
What I love is the general vibe of the hotel, its elegance and style. Every hallway makes you feel in awe and the casino is great fun!
What I hated this time is that there were no casual bars or restaurants available or open. The only place we could find open was the food hall. Unfortunately, something we ate there gave us a very upset stomach. Furthermore, when I wanted to find something to drink (e.g. cocktail), we looked around and we could only find 1 bar on the 3rd floor. But by the time we got there, they were closing earlier than usual expected. We were then told to go to the casino’s bar ‘Bar Carat’ but it didn’t feel or look like a bar at all.
I really hope that the Grand Lisboa take more pride in their food and drink options in the future, because I do really like coming here.
Outstanding
14334 reviews
9.4/10
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9.4/10
Outstanding
SS.T.T.Highly recommended
The room is big, bright, beautiful and clean.
The mini bar had lots of variety of drinks.
The dressing gown was so soft and comfy, sleeper were comfy too.
Definitely will come back to stay again .
HHelen HSUThe room is nice, jz the check in time takes a bit longer than expected. Location is really good jz it is too big, hanging from one place to another takes a lot of time to walk.
The room is really new and tidy and can see the water fountain from wynn palace
It is the Londoner Grand not Londoner, have to find the cartridge
JJaslynn EuLocation was at the Cotai side.
Not much shopping within the parisan hotel. Can walk over to venetian hotel for shopping.
Macau offer free shuttle service to various places. Otherwise taxi is also very convenient.
Payment can use Alipay. Otherwise bring MOP or HKD.
GGuest UserPros,
- Stunning view with cleaned windows - unlike others without proper maintenance.
- Functional AC & temperature control
- Clean bed/washroom with sufficient toiletries
- 5 restaurants with different types of cuisine
- Gym & outdoor pool
Cons,
- Bit far and no shuttle from HZMB Macao Port. Not much to walk/visit around the hotel area.
- cockroaches(alike)/insect was found on the bottom of the pool, though lifeguard took immediate action, still a big minus
- we arrived earlier than we expect and understood the check-in time not available till 15:00 but the receptionist kept repeating the check-in time without other solutions nor asking us to take a seat/wait/whatever.
It sounds like, not my problem that you arrive earlier, and bothering him to check out other customers which they had no customers to checkout at that moment.
Overall,
Reasonable price, stunning view and well equipped gym. We had a wonderful stay last year but not this time with such reply from the beginning of the stay and poor pool hygiene.
RRBMNTZAbsolutely a top notch hotel. The rooms are very comfortable and complete. Huge bathroom, including a Japanese toilet. Shower has standard shower head and rain head. The matras on the king size bed is comfortable and firm. Fresh water, coffee and tea are free, the mini bar has more options to fulfill your needs. The breakfast has a wide variety of options: all of the world’s kitchens are present. Fresh and delicious. Enough restaurants around, huge water park, cinema, spa and shops. Enough facilities to also give your children a good time.
MMel HeytsyuRoom is spacious and clean Location is okay its near grand lisboa within 5-15 mins walk and maybe 20mins walk in senado square. Front desk is friendly and accomodating. However staff in pool area doesnt speak much in english and we encounter unpleasant service in swimming pool area,staff prioritize what they called “ the Regular chinese old woman” that always goes there and she acted like she own the swimming pool and staff there gather in a corner talking pointing and looking at us and we know theyre talking about us and as we make ourselves enter in the swimming pool.like we have a common sense and know what we are doing and we are just on the side of the pool and they keep on like bothering us that we should be just on the other side when we are just on the corner minding our own business coz that old woman feel entittled and thinks that she owns the place! It make us feel bothered instead of being relaxed swimming we felt unwelcomed. We ended up getting pissed and left and we go to the shower room and we just touch a towel and one old woman again get angry out of nowhere and says not to touch the towels and she asked if we are from philippines and said we must needed to be assisted and not to touch things.We just entered the shower room for like 10 seconds and ended up having this heated argument with the rude lady and the staffs just keeps on yapping to each other with their language instead of settling the misunderstanding between us and the old lady . not leaving us like we didnt exists.before we enter one kind staff said we can take towels in that shelves and later on the staff explains that those old chinese rude womans are regular there and we just need to let their rudness slide not sure if the hotel tolerate this kind of guests behavior. We got offended as first timers to checked-in to your hotel and your so called “regular”makes your guests feel uncomfortable and unwelcome and ruined our experience instead of having a good one. They obviously can be defined as “Racist”.
LLKH9988We appreciated our stay at the hotel, as the room and facilities were generally good, especially the swimming pools. The accommodations were comfortable and well-maintained, making for a pleasant experience. However, we did encounter an issue with the flushing toilet, which seemed to require some maintenance. The thin toilet paper provided was even not suitable for disposal in the toilet. We needed to go to the washroom in the lobby. We thus recommend that this be checked for future guests to ensure a better stay. Overall, we enjoyed our time here and hope to see improvements in these areas next time.
DDr.SrinivasDuring our recent stay at the Holiday Inn Macau, where we booked two rooms for three adults and one child, we had a delightful time. The hotel’s prime location made it easy for us to explore the vibrant surroundings and nearby attractions. Our accommodations were spacious and well-maintained, providing a cozy atmosphere for our family. The staff stood out with their warm hospitality, always ready to assist us with a smile. We were particularly impressed by the breakfast spread, which catered to various tastes and was enjoyable for both adults and children. My child loved the pool area, which offered a safe and entertaining environment to unwind. Overall, our experience at the Holiday Inn Macau exceeded our expectations, and I highly recommend it for families seeking a comfortable and convenient stay in this lively city.
CCandygramI had an amazing stay at this hotel ~~ it was truly luxurious from start to finish. The staff were incredibly welcoming and always smiling, which made the whole experience feel even more special. I loved the unique touch of having the check-in counter on the top floor, it was unexpected and really added to the charm.
My room was stunning, AMAZING VIEW! with super comfy beds and a washroom that was, let’s just say, spicy 😉. The pool was absolutely beautiful! perfect for relaxing and soaking in the vibes.
While the casino was on the smaller side and only offered baccarat, it wasn’t an issue for me since gambling wasn’t the focus of my trip. Plus, they offer a convenient shuttle to a larger casino if you’re looking for more variety.
Overall, an amazing stay! I’d absolutely love to come back again.
GGuest UserThis is my birthday trip to Macau with my wife, we struggled to choose which hotel to stay around this area, in the end we decided to stay here and found out it was totally worth it! By stepping in the hotel Mr Patrick directly helped us by taking our luggage and took us to the reception, Ms Carol who helped us check in was super nice and professional, Ms Jacey walked us to our hotel room and did a nice tour, then we met Delfin and Nelson amazing house keeping team! The birthday decoration was surprising and the amenities was really good. Hotel Nuwa will always be my first choice and highly recommend to my friends and families! Special thanks to all the staff!
Also the location is super convenient.
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