Very conveniently located within a short walk of the bus station. Large, spread out layout although Motel style, no interior corridors, so door and front window open to the parking lot. The room is a bit dated but very clean and I found the bed, shower and WiFi all good. Checkin was fast and easy which was a relief because I had a question about it and no-one from the property had replied to my email (calling might be better but I was coming from outside the country). Not the most scenic of locations, but it was quiet and felt safe enough. I would stay again for an overnight after coming on the bus from Logan. Thank you.
The room was excellent. Everything was very clean and well put together and it was updated. I loved how the flat screen was hung up on the way instead of your average table tv. Each room had its own personal balcony which was enjoyable for a breath of fresh air. Will definitely be staying here again!
This hotel must have come to see Willems College. . . Just beside the college, the peterpan bus stop is right in front of the hotel, which is very convenient. It rained on the day I went, and it was very cold. The air conditioner is useless at this time. It doesn’t heat up, and I don’t know what winter is like. The hotel has a free breakfast, a few conventional things: sausages, eggs, bread, milk, cereals, about this, you can eat. Dinner can be ordered, the level is full, due to heavy rain, can only eat in the hotel, the price is not low, normal. The rooms are of course old and small, but they are equivalent to the marked area. This type of hotel in the United States must be old. It should be the only hotel in the town, the others are called motel. The outside environment is of course good, full of greenery. There are many mountains around this town.
Amazing hotel and room, clean, good location and safe surrounding. Highly recommended. Was able to walk around Cambridge late night and still get food. Stocked with decent quality amenities too, I would definitely stay here if I come back to Boston
Stayed at an upgraded harbor view king room. One of the largest and nicest room I have stayed this year at the price of a Marriott Courtyard stay downtown. Almost everything can be controlled via the IPad. Mini bar is stocked with drink and snacks, the price is steep and the items will be charged to you room if you pick them up for more than 30 secs. The front desk staff did warn me of that so I was not surprised by that. You will have to pay to use the fridge if you want to store your own items. Aside from the location, everything else is 5 star for me But from what I read online, the Encore does offer shuttle services to downtown/chinatown. Will stay again if I’m ever in Boston in the future.
The overall hotel is old and similar to a 4-star hotel in China. The room is small. The bed is very comfortable. There is no coffee machine and no hot water. There is a pizza restaurant next to the main entrance. It is the cheapest and most delicious pizza restaurant in the United States. You can try it if you pass by.
Staying in this hotel feels like staying at home. You can cook in the room. The kitchen is fully equipped with cooking utensils. Target and a large shopping mall are about 5 minutes' drive away. It is very convenient. The hotel is clean and quiet. I am very satisfied. The front desk is warm and friendly.
Weekend qet away for 3 days with my husband we just want to relax and enjoy the hot tub and pool and have some quiet time , the only complaints I have was couple children running around making some noises don’t know where was the adults supervising there children. Was noisy @ 1 am until 2 am I couldn’t sleep. Was very anointed & de respectful for the other staying here at hotel . I didn’t call management I should but I didn’t. Or and children did so much mess in the hallway trash was unbelievable.
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JJustincLocation in Copley is close to 2 subway stations. Rooms were comfortable and views were decent. There’s 2 shower as I got an accessible room. I was there early due to an overnight bus from New York. Reception refuse to check us in first and only allow us to check in at 4pm when I saw someone got checked in at 11am. Reception is quite slow at checking out. There is a need to pay $60 for F&B which is not stated in the booking upfront. This is quite ridiculous.
GGuest UserRoom had a great view of the river! The hotel's gym and pool were very nice. However, the lobby is still under construction. It was very convenient to be able to walk to the mall from within the hotel.
GGuest UserI stayed in the Hampton Inn because of it's proximity to my doctors office. It was forecasted to snow and my doctor's appointment was absolutely necessary for me to receive my infusion of medication on schedule despite the forecasted snow.
The service I received was good although it began with some confusion about my bill. My reservation was prepaid but it took a while to find this information in the hotel's computer system. I had a restful evening and got to my appointment in the morning without incident and for this I am grateful.
There were a few issues that I think need to be addressed. First, ice was not available on each floor and there was no complimentary water in my room. I was disappointed with the unsatisfactory condition of the refrigerator and there was no recycling bin in my room. There was no handle or bar on the shower door to open the door after showering and there was no place to put my towel convenient to the shower stall once I was done. The toilet paper holder was awkward to use forcing me to remove the toilet paper from it and leave it on the sink.
These issues are minor in nature but cumulatively they made my stay below average for the price I paid. It was not horrible and no part of my stay was compromised but I have stayed at other Hampton Inns that were exceptional, which is why I chose this one for this important stay. I did have a choice of a Marriot equidistant from my doctor's office. In the future, if I am in need of staying overnight convenient to my doctor's office, I will give the Marriot a chance. Thank you for your attention to these issues and I am hopeful that they are addressed to make the stay of other travelers exceptional.
GGuest User整体感受还可以哈
I recently stayed at this hotel and had an overall pleasant experience. The location is convenient, with easy access to local attractions and public transportation. The check-in process was smooth, and the staff was friendly and accommodating.
The room was clean and well-maintained, offering a comfortable bed and essential amenities. However, some areas could use improvement—noise from the hallway was noticeable at times, and the Wi-Fi connection was a bit inconsistent.
Breakfast had a decent selection, though it could benefit from more variety. The overall atmosphere was welcoming, and the hotel provided good value for the price. I would consider staying here again but would appreciate some minor upgrades in service and facilities.
GGuest UserStayed at this hotel for 8 days, seems like there is folks living there term term at this location, there was not hot water in the hotel on Saturday morning 18th until 3pm in the afternoon, the whole system had failed, no showers that morning, I left the hotel one day early and Ms Tiffany the manager would not credit me for one day exit, l liked the location but unfortunately I will be staying elsewhere the next time, I wouldn’t be looking for credit but I had meetings on Saturday morning and had to attend without showering, customer service was not helpful because they kept saying I used a third party to book the hotel,
에에이미맘The room assigned to me upon arrival was not cleaned, so I had to wait to be assigned another room, which was inconvenient, and the fact that the cleaning was not done thoroughly was unfortunate.
I would have been upset if I had thought it would be as hygienic as Korea.
They cleaned the room every day, but they didn't change the blankets.
They just re-set them.
So there were hairs and cookie crumbs in the blankets. 🥲
I didn't want them to fight, so I cleaned them up~^^
GGuest UserWe stayed at the Riverview for two nights for a wedding in nearby Bristol, RI. The hotel served our purpose very well. It was obvious that the rooms were recently refurbished and the location was very clean as well. It appears that work is ongoing. The indoor pool (closed) looks like it was just repainted. Additionally, there is a large open space, riverside, with a basketball court, spot for a volleyball net, gazebo, and children's playground. A bit of maintenance and that can be a very valuable asset. No food on site. A few ”grocery store purchased” snacks were in the lobby for breakfast. However Roger's family restaurant less than a mile away was inexpensive and very good. Jillian's tavern shares a parking lot with the hotel. Very nice inside with good looking menu, but we just spent an hour there for a drink. If our schedule had permitted we would definitely have tried a meal.
Convenient location right off of I95 so travel to Bristol area and Providence or even Fall River is very convenient. Staff was very attentive and housekeeper even told us on the way out that she would check our room and clear security deposit right away.
If you need a nice place to stay, reasonably priced, and want to use it primarily for a roof over your head, this is a great stop. When pool is open or if you have young children for basketball and playground, it's even better.
HHengnanliuchanThe location is great, there are many restaurants and cafes around. There is also a supermarket. The room is in the middle distance. The breakfast is rich in varieties, and there are also takeaway boxes/coffee cups for guests who are in a hurry to take away
GGuest UserI made this reservation months in advance and also arranged airport pick up at midnight. When we arrived at the airport, I called the hotel to ask where to get the shuttle and to ask what time it would arrive. The person only told me me ”Soon, goodbye” and ended the call. We tried calling a again and was told the same thing. The shuttle came eventually. We almost called an Uber because we had no idea how long it would be.
At check in, we were told there were no rooms available even though the person could see the reservation in the system. We were told that because we did not call to say we would arrive after 11pm, no rooms were available. I told him I had called to arrange airport pickup after 11pm and was not told that I had to call closer to the check in date you say we would arrive after 11pm. After about 30 minutes, we were finally given a room.
The room itself was fine. The bed was very comfortable.
There were other guests who also has a reservation snd were ultimately turned away. It seems that the hotel gets overbooked with third parties, including Trip and *******.
Better to book with this hotel directly, and call to let them know if you are going to arrive after 11pm..
TTuoyaI enjoyed my stay very much in this hotel. The staff were very helpful and friendly. It’s very close to the metro station so transport was not a problem at all. It’s very nice and quiet at nights so I had best sleep during my 2-week stay. The only issue is the heat pump is a bit noisy so I had to turn it off before sleep.
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