Overall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
Although it is a BEST Western Plus level RESORT, the hotel looks like an inn, no different from a motel. There is no RESORT feeling. The location of the hotel is a bit remote and desolate. But behind the hotel is red sandstone.
The interior of the room looks a bit elegant, but it is not practical. There is no place to hang towels (bath towels are already hung in the bathroom).
Breakfast not included. Not good value for money.
I have two hotel confirmation #, but the front desk only let me check in for one room, and said that the other booking has been cancelled over one month ago. But I did not do any cancellation nor received any cancel notice from trip. com.
Hotel near Downtown Salt Lake City,Salt Lake City99.4% of visitors choose this area
BByung Hee2023.06.23
Real good hotel during convention period.
Room is spacious and clean. Essential places like shopping mall, restaurant especially Korean foods and church etc are closed to this hotel.
I am very much satisfied except breakfast which is too high compared to simple buffet foods.
Very nice hotel, clean and beautifully kept. It has several pools and hot tubs, restaurant on site and spa. Location is perfect, right outside of the national park, next to the visitor center. It’s the closest hotel to the park except Zion lodge which is in the park itself. This Hilton curio hotel is much nicer than Zion lodge of course. Great view of the river and mountains out back, food at restaurant was delicious and portions were huge huge. Highly recommend to order one entree only and share for 2 people, it’s too much for one. I couldn’t finish even half of it and I was really hungry.
The room is clean and tidy, the location is convenient, there is a restaurant next to it, the front desk service is warm, the breakfast is classic American, the facilities are average, it belongs to an older hotel, the elevator is a bit slow
I had a fantastic stay at this hotel! The room was impeccably clean and well-maintained, which made for a comfortable and relaxing experience. The location is also a big plus, as it’s conveniently close to town, allowing easy access to shops, restaurants, and local attractions. One of the highlights of my stay was the breakfast—excellent selection of fresh, delicious food, perfect to start the day. Highly recommend this place for anyone visiting the area!
A relatively new hotel in Moab with a sense of design. The room is very spacious. When I first checked in, I thought it was inconvenient to walk a long way from the front desk, but there was a stairwell next to it that led to the parking lot on the side. The Thai restaurant opposite is delicious 😂
Great
108 reviews
9.3/10
Price from
IDR 2,747,903
per night
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8.9/10
Very Good
CCarstenOverall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
GGuest UserWhen we first arrived to the hotel we were amazed at the location, you can’t get any closer to the park entrance than this, literally steps away. The check in process was fast and easy. The room and the property itself beautiful and very well maintained, most importantly it was clean. The room was big and had a kitchen which is always nice when traveling with little ones. And they have laundry on site as well. The pool is small but nice and had an amazing view.
The only negatives I have about the hotel is that there is no gym, no room service, and the hospitality could have been better. I was considering staying another night and there was rooms available but decided to check out after all, I called and asked for a late check out and the receptionist rudely denied our request stating they didn’t have enough housekeepers and therefore could not accommodate late check out, Not even an hour. If they were not sold out and had lots of rooms to clean, why wouldn’t late check out be allowed? When I did check out it was fast and easy but they did not seem to appreciate our business. Only stating you will get an email receipt. No “thank you for staying with us and we hope you return”. None the less, if we return to visit Zion, which I am sure we will, we will definitely stay here again.
GGuest UserI was very impressed by the beautiful warm and inviting feeling as I entered your lobby. The lady at the check-in desk was very friendly and helpful, with her warm smile. Our room was sparkling clean and cozy. I especially liked the electric window shades. The beds were very comfortable. I liked the walk-in shower but think that the towels should have been hung closer to the shower rather than across the room, which was inconvenient. The breakfast was out of this world, the best I have seen in a long time, with its great variety of items on its menu to suit anyone's taste. The coffee was delicious, freshly ground. When we checked out, the lady enrolled me in the IHG program, and recommended a park nearby for us to visit, and we enjoyed spending the morning there. I was very pleased with my visit to this hotel, and we will definitely consider staying here again on a future visit to Salt Lake City. I would definitely recommend this hotel to anyone visiting Salt Lake City for its location, reasonable price, and superb customer service down to the smallest detail!
GGuest UserAll the staff we met were very nice and at least tried to help - some newness showed as not everyone was fully trained or new answers to fairly basic questions. We knew the resort was still under construction and that there would be noise from time to time but what we didnt expect was routine dynamite explosions directly across the street from our room. Thankfully that ended early in the day so didnt disrupt sleep. The most important letdown was NO WHERE on the website or any communication we received did they inform us that the pool and hot tub are closed! The sad thing is the only reason we were given was its due to a railing needing repaired - all the pool chairs and everything are set up and ready to go. Publish this on your website so people are aware!!
GGuest UserVery nice hotel, clean and beautifully kept. It has several pools and hot tubs, restaurant on site and spa. Location is perfect, right outside of the national park, next to the visitor center. It’s the closest hotel to the park except Zion lodge which is in the park itself. This Hilton curio hotel is much nicer than Zion lodge of course. Great view of the river and mountains out back, food at restaurant was delicious and portions were huge huge. Highly recommend to order one entree only and share for 2 people, it’s too much for one. I couldn’t finish even half of it and I was really hungry.
BByung HeeReal good hotel during convention period.
Room is spacious and clean. Essential places like shopping mall, restaurant especially Korean foods and church etc are closed to this hotel.
I am very much satisfied except breakfast which is too high compared to simple buffet foods.
Hotel near Downtown Salt Lake City, Salt Lake City
Price per night from:IDR 2,483,813
9.1/10
Great
GGuest UserNext to the ski resort, quiet, good air, very cool in summer, very close to Cedar Break NM, so we decided to stay here. We came from Yosemite and went to Bryce Valley. This ski resort hotel is very cost-effective in summer, much better than living in the town below. It has two bedrooms and one living room with a kitchen, which is very convenient for you to prepare your own meals. The room is also very large.
DDENNISPerfect spot for exploring Capitol Reef
We loved our stay at Red Sands Hotel! The room was spacious, clean, and very comfortable — great to come back to after a day of hiking in Capitol Reef.
The location is super convenient, just minutes from the park entrance. Staff were welcoming and helpful, and the hotel has a really calm, relaxing vibe.
Bonus points for the rooftop deck and the cozy lobby — perfect for chilling out in the evening. Would absolutely stay here again!
MMina DuI like the Marriott Spring Hill series of hotels very much. The price/performance ratio is very high, the hotel location is good, the hotel facilities are good, neat and clean, the breakfast is rich, the food tastes good, and the service quality is good!
Hotel near Downtown Salt Lake City, Salt Lake City
Price per night from:IDR 2,433,727
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