Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 12, 2026
Guest User
Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out.
The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch!
What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of.
There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too.
We couldn’t have asked for a better stay and would happily return again!
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Price per night from:AU$526
Posted onMay 24, 2025
Shu Hui
The hotel stay (or perhaps I can describe as air BnB?) included the costume dress up (it's for all of the days you are going to stay there). It was fun though it's quite cold when we visited. There are elaborate princess dresses for all sizes of people, young and old. And their outdoors are just perfect for taking photos. One can also dress up and take photos in their rooms or even when having meals. It's just that they don't have photography services so it would depend on quality of smartphones.
We have sort of a whole house by ourselves.. entering from a gate passing by a flower garden then to the main door. It's a great experience and kids would really love it. There's a princess bed in the room with slide for mine.
The breakfast was interesting. We had a variety of food from soups, toast, porridge and little snacks (all handmade), milk tea and freshly squeezed orange juice.
Location wise, have to get an Uber to go out to get some lunch/dinner. There are no food deliveries in the area. There is no in house dining other than breakfast (included in cost) and hi tea.
Overall, this place to stay is a great experience and value for money.
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Price per night from:AU$150
Posted onJul 20, 2025
四號
Songfeng Hotel is conveniently located in downtown Yilan, near Jimmy Park and Yilan Train Station. The hotel features simple, fresh decor, clean and spacious rooms with complete amenities and comfortable beds. The friendly and welcoming staff made the stay a pleasant one. While the breakfast options are limited, they are thoughtfully prepared, making it a great choice for travelers seeking a quiet stay. Overall, it offers excellent value for money and is highly recommended for travelers visiting Yilan.
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Price per night from:AU$92
Posted onJul 17, 2026|Triple Room
Beautiful day to travelWe had a wonderful stay at Wunuan Homestay in Jiaoxi. The location is very convenient, especially if you're driving. It is just a few minutes from the highway exit—simply turn right after exiting, and you'll reach the homestay within minutes.
The surroundings are peaceful, scenic, and a refreshing escape from the city. One of the highlights was the river right in front of the property. True to the previous reviews, you can fish there, and it was a memorable experience for our family. We enjoyed spending time outdoors and soaking in the tranquil atmosphere.
Driving made it easy to explore the surrounding area. There are many beaches, farms, and family-friendly attractions nearby, although having a car is definitely recommended. The roads were quiet with very little traffic, and we loved the wide open fields, greenery, and the absence of high-rise buildings. It was the perfect place to slow down, relax, and enjoy nature.
The owner was exceptionally friendly and helpful. He recommended excellent local food, suggested places to visit, and even assisted us with making reservations, which made our trip much smoother.
The homestay itself was spacious, clean, and well-equipped for families. Our room comfortably accommodated our family of three, including our teenage son, and we had plenty of space to relax after a day of sightseeing.
One small point to note is that the bathroom floor can become quite slippery when wet, so extra care is needed, especially for children and older guests.
Overall, we had a fantastic stay and would happily recommend Wunuan Homestay to anyone looking for a peaceful countryside retreat while exploring Jiaoxi and Yilan. In
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Price per night from:AU$135
Posted onJan 2, 2026
Guest User
When I first saw the website description, it seemed very convenient. However, upon arriving at the hotel, I found it was located on a country road with fields on both sides, not directly next to a main road. Driving at night was a bit dangerous.
The room was quite clean and tidy, like a private guesthouse. You had to take off your shoes before entering, but the soundproofing was very poor. Around 4 AM, I could hear loud noise and laughter outside the room, easily waking me up.
Breakfast consisted of individual small set meals, which I initially thought were for one person, but it turned out to be shared by two, and the portion was rather small. The self-service breakfast bar only had toast for toasting; there were no other dishes. The coffee machine's coffee was a bit sour and not hot enough. I had expected to see fields, but it was just a bare area, and overall, there weren't many facilities available. Considering the price, the value for money wasn't very high.
I would probably consider it again next time, but I won't give this evaluation. Thank you.
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Price per night from:AU$100
Posted onJun 21, 2026|Classic Family Room
Guest User
This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere.
On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel.
I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!
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Price per night from:AU$209
Posted onDec 25, 2023|Deluxe Quadruple Room
Guest UserThe location is not very near city but with car or taxi it is easily access to anywhere.
What matters is the staff and their service. The family room we booked for 2 nights is spacious and has sufficient room to move around. However, the sewer smell is strong. We informed the staff and they rectified it immediately. The next night all good, room very clean.
Thank you to staff 呂宝桂, 陈品洋,张新鸿. All 3 of them gave us the best impression, very kind, helpful and have passion for their work. Well done. Tourism industry need you more. For a place to be successful it is not about the facilities, the room but also people who work there.
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Price per night from:AU$113
Posted onMar 1, 2026|Oceanfront Suite, 2 King Beds
DKDK
Pros:
1. The sea view from the suite is excellent.
2. The room is spacious.
3. The breakfast is delicious with many local specialties.
4. Close to the beach.
5. The amenities like the game room, pool, and trampoline are great.
6. The plaza is very nice, and the view is fantastic when you walk around it.
Areas for improvement:
1. At breakfast, as soon as we sat down, a staff member told us with a stern face that we could only eat for 90 minutes. This felt extremely poor. For the price of the room, both the attitude and the rule were very uncomfortable. Few people eat breakfast for 90 minutes, so why bother?
2. The sea view suite lacked a coffee machine, the lighting was dim, and small details like bath bag liners for the tub were missing, which felt inadequate.
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Price per night from:AU$365
Posted onApr 18, 2026
Guest User
There were too few water dispensers, only two in the entire hotel. The carpets outside the rooms and in the basement were very dusty, and there was a noticeable smell of dust. However, with the air conditioning inside the room, it was tolerable. But upon exiting the elevator, there was a strong smell of smoke, possibly from tour bus drivers smoking outside, which then drifted into the lobby, and the smell was quite strong.
The room had two bathtubs and a night view, which was quite nice. Breakfast was also good, and the staff were very polite and friendly.
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Price per night from:AU$216
Posted onFeb 3, 2025
Pengwanting
When it rains, the view from the balcony is hazy and beautiful. There is a large fish pond below, but you can't see the fish at night. In the morning, I went to the restaurant to feed the fish. There were a lot of fish, pigeons and red-faced ducks. There is an animal area with Capybara, sika deer, tortoises, foxes and other animals are a good place for parent-child travel
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Price per night from:AU$146