Great hotel to stay. Interiors done very artistically and tastefully. Maintained very neat and clean too. All amenities provided as promised. Prompt services provided as and when requested. Front desk staff was helpful and courteous. Buffet breakfast served in restaurant had a good spread and awesome food.
I left my phone in the restaurant and realised after I reached the airport. The staff found my phone and had it sent to me to the airport. Thank you, you saved my life!
one of the best in Coimbatore. nice room, good breakfast and decent services. havent tried the facilities but should be more than adequate for a couple of days/nights stay
Being part of the Taj Hotels chain, the breakfast was quite complete and good.
We had a problem with the reservation but the manager was very attentive and concerned about the situation and helped to solve it quickly. The room could be improved, somewhat outdated.
Thank you,
We were checked in swiftly which is good as we had a function to attend in the late afternoon. The rooms were clean and the internet connection was good. The staff courteous. The bed was comfortable. At breakfast although it was rush the staff ***aged to sit us and waited us well. The breakfast spread was aplenty and tasted good. Overall experience good.
Fantastic hotel with great value!
Lovely hotel. Expansive . Updated . Trendy!
It is only a year old and all the interiors are very well appointed.
The rooms are large and spacious. The bathrooms are very nice with great amenities.
The linen and the bath towels are all of good quality.
The breakfast is extensive with SO many options for one & all.
overall, a great Value for Money hotel. Very peaceful and quiet. NOT city centre though.
A great stay and the room was spotless with comfy bed although I had issue with the bass sound from the club on the ground floor. It was quite distracting especially when it got dragged until midnight. Staff was friendly and able to accommodate all the request. In-room dining up to standard and excellent service.
Amazing service in all senses. The food is amazing there. Do try if you visit salem. Highly recommended. The room-service and in-room dining is a hasslefree thing and we can just relax without any tension.
The most decent hotel you can find in Tirupur area.
Not up to the stars hotel but they have whatever you need.
Comfortable room and good place for work as well
Spent Sunday there in the hotel without going anywhere, 1 or 2 days would not be a problem.
Foods, are perfected fine except they are quite a bit too salty, please don't forget to remind the waiter
Best in Class! Newly refurbished Smart Rooms stole the limelight. We were offered a very good rate to upgrade to their Club Room.
Residency Towers Chennai will always be my preferred hotel
Great
72 reviews
9.2/10
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NNaresh KVA great stay and the room was spotless with comfy bed although I had issue with the bass sound from the club on the ground floor. It was quite distracting especially when it got dragged until midnight. Staff was friendly and able to accommodate all the request. In-room dining up to standard and excellent service.
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
GGuest UserOur stay was simply amazing! Loved the hotel especially due to exceptional customer service and fantastic eating experiences. The stay was simply perfect. Every staff member encountered were a delight and so helpful. Thank you for the wonderful memories.
GGuest UserOne of the finest hotel I ever seen out of my 16 countries I had travelled ..
Respect 🫡
Cleanliness salute 🫡
Service salute 🫡
Food taste yummy 😋
Close to airport and on main road the hotel located
I prefer this is the best in Chennai pls stay and experience this lovely feeling as me ..
Excellent and outstanding qualities
JJason AndrasBreakfast is top-notch—you will not find a better one in the area. The hotel's restaurants are also some of the best around. The rooms are spacious and clean. I've traveled to various hotels around the world in my life, and I was very impressed with the ITS Grand Chola. This was my second time staying here, and I plan to come again.
PPraveenKrishnaI highly recommend this place for families with children. The location is excellent and the ambience is extraordinary. The resort's theme is Rajasthani and is very well-maintained. The hospitality and food are good, although there are a lot of flies, which can be a bit bothersome. The resort has a swimming pool suitable for children of all ages, but please be cautious as the pool area can get slippery. The resort also offers daily programs which are posted near the reception area to keep everyone entertained. It's not just a place to stay for the night, but a great spot to spend quality time with your family and relax.
HHighland NomnomWe felt super welcomed and well taken care of from the moment we alighted our transport from the airport. The staff were all pleasant and warm, making the stay really comfortable and cosy.
Room was comfortably sized and clean, toilet was also clean. There were many channels to watch on the TV. Breakfast was great, we especially loved the live stations where we can order dosa and scrambled eggs. Loved the chai.
Our room was also facing the river and we could raptor watch quite close from our window! Super exciting watching Black Kites swooping around.
The only down side is that soundproofing wasn’t the best and amenities look a little aged, but we aren’t too bothered and still enjoyed our stay. Thank you Radisson front desk and housekeeping staff!
Ssai vinoThe hotel was great with amenities. Breakfast was good. The staff were great and very helpful.
The rooms are spacious enough but the bathroom was a bit cramped. Not enough space to even move around.
TtheMStravelerReview: Accord Metropolitan Hotel – Comfort & Accessibility in Chennai
Accord Metropolitan Hotel is one of the better 5-star hotels in India, offering exceptional service, accessibility, and comfort.
What’s Great:
✅ Outstanding Service – Special mention to Jayashree at the front desk, who was amazing and helpful. The entire staff is courteous and attentive.
✅ Accessibility – Unlike many hotels, this one is truly disability-friendly, with accessible facilities and rooms.
✅ Great Location – Centrally located with ample restaurants in the area, making it perfect for explorers.
✅ Spacious & Clean Rooms – Well-maintained, comfortable, and equipped with all necessary amenities.
✅ Excellent Dining Options – The hotel’s restaurants are top-notch; Royal Indian is a must-visit for an amazing vegetarian meal.
Final Verdict:
Everything works well in this hotel—from service to cleanliness, dining, and accessibility. A solid 5-star experience that makes for a comfortable and convenient stay in Chennai. Highly recommended!
GGuest UserStay was good food was nice and safety was very good and the location was good only the entrance to the hotel was cramped because of on going metro railway work overall the stay was good
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