Hotel looked very posh and had a nice smell. We received a welcome drink and a necklace while doing check-in. Check-in was smooth and staff was friendly.
The room was very clean and spacious. Overall stay was great and value for money. The only downside is that hotel is far from the airport. However, we still had a good stay.
It's not worth it for high rates. I have never given negative feedback, but the staff service has to improve. No smile, no bother attitude, everyone behave as if they are going to resign soon attitude. They dont appreciate their guest. Not only for us, when we checked in, another guest was also showing his dismay. Not of Taj standard. Only when things go wrong, you would be able to evaluate the services. Overall, I would only recommend if prices are low.
Breakfast is rich in taste and variety. Facilities are kept clean. The face towel is soft and fluffy, but the bath towel is hard and thin and smells like the kitchen. Is it because I wash it with various things? Considering the room size, staff friendliness, and breakfast, this hotel is more affordable than the price.
This hotel is conveniently located near Chennai Airport, making it an ideal choice for travelers arriving late at night. The prepaid taxi fare from the airport to the hotel is 500 Rupees.
While the rooms are not luxuriously appointed, they are clean and functional. The staff is friendly and helpful, and they went out of their way to make my stay comfortable.
Overall, I would recommend this hotel for short-term business trips. It is a good value for the price, and the location is very convenient.
The location is perfect, close to OMR, ECR, and easy access to city.
The hotel is immaculate with beautiful aroma while entering. The rooms are really large 484ft². If you are smokers, you would need to upgrade to a balcony room as the property is a non-smoking environment.
The beds are extremely comfortable, and the sheets are perfect. Each room has a comfortable couch for a work station. The kitchenette is available to use at an additional 3000 inr extra. The dishwasher is available for use.
Bathroom is very spacious, and not to mention TAJ Soaps..
Pool, Gymnasium, steam and sauna are complimentary.
My stay at the Radisson Blu at Egmore for 3 days was absolutely a gem. From the moment we arrived on 12 June 2025, we had warm welcome from the concierge and attentive service from the reception staff.
The room given was on the first floor, which was impeccably clean, spacious, with a stunning view of the city.The bathroom was freshly cleaned and well stocked with tissue paper and toiletries .
The breakfast buffet was extensive and delicious, with a wide variety of options to choose from.The Manager , Chef, and Waiter presents a professional and polished image that contributes to the overall dining experience. Manager Selvakumar was always seen talking to guests getting feedbacks and reassuring to our needs. Exclusively the restaurant has a big wooden cart with a young boy serving boiling coffee and tea.
Overall the hotel's attention to commitment to guest satisfaction were evident throughout my stay. This hotel is in the city and convenient location to all local amenities I highly recommend this hotel for anyone seeking a luxurious and unforgettable experience.”
After a disastrous experience last month with another reputed hotel in Chennai, I approached my stay at the Radisson Blu with trepidation. To say that I was mistaken would be an understatement. The room is top class, the amenities provided are very good. The food options are plenty and cater to multiple taste buds. The staff are friendly, flexible and ever willing to help. They go out of their way for the comfort and ease of stay for their guests. Well done, keep up the good work.
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60 reviews
8.9/10
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7.5/10
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
AAlexissOngHotel looked very posh and had a nice smell. We received a welcome drink and a necklace while doing check-in. Check-in was smooth and staff was friendly.
The room was very clean and spacious. Overall stay was great and value for money. The only downside is that hotel is far from the airport. However, we still had a good stay.
JJason AndrasBreakfast is top-notch—you will not find a better one in the area. The hotel's restaurants are also some of the best around. The rooms are spacious and clean. I've traveled to various hotels around the world in my life, and I was very impressed with the ITS Grand Chola. This was my second time staying here, and I plan to come again.
GGuest UserIt's not worth it for high rates. I have never given negative feedback, but the staff service has to improve. No smile, no bother attitude, everyone behave as if they are going to resign soon attitude. They dont appreciate their guest. Not only for us, when we checked in, another guest was also showing his dismay. Not of Taj standard. Only when things go wrong, you would be able to evaluate the services. Overall, I would only recommend if prices are low.
PPraveenKrishnaI highly recommend this place for families with children. The location is excellent and the ambience is extraordinary. The resort's theme is Rajasthani and is very well-maintained. The hospitality and food are good, although there are a lot of flies, which can be a bit bothersome. The resort has a swimming pool suitable for children of all ages, but please be cautious as the pool area can get slippery. The resort also offers daily programs which are posted near the reception area to keep everyone entertained. It's not just a place to stay for the night, but a great spot to spend quality time with your family and relax.
AaggiMy stay at the Radisson Blu at Egmore for 3 days was absolutely a gem. From the moment we arrived on 12 June 2025, we had warm welcome from the concierge and attentive service from the reception staff.
The room given was on the first floor, which was impeccably clean, spacious, with a stunning view of the city.The bathroom was freshly cleaned and well stocked with tissue paper and toiletries .
The breakfast buffet was extensive and delicious, with a wide variety of options to choose from.The Manager , Chef, and Waiter presents a professional and polished image that contributes to the overall dining experience. Manager Selvakumar was always seen talking to guests getting feedbacks and reassuring to our needs. Exclusively the restaurant has a big wooden cart with a young boy serving boiling coffee and tea.
Overall the hotel's attention to commitment to guest satisfaction were evident throughout my stay. This hotel is in the city and convenient location to all local amenities I highly recommend this hotel for anyone seeking a luxurious and unforgettable experience.”
Ssai vinoThe hotel was great with amenities. Breakfast was good. The staff were great and very helpful.
The rooms are spacious enough but the bathroom was a bit cramped. Not enough space to even move around.
TtheMStravelerReview: Accord Metropolitan Hotel – Comfort & Accessibility in Chennai
Accord Metropolitan Hotel is one of the better 5-star hotels in India, offering exceptional service, accessibility, and comfort.
What’s Great:
✅ Outstanding Service – Special mention to Jayashree at the front desk, who was amazing and helpful. The entire staff is courteous and attentive.
✅ Accessibility – Unlike many hotels, this one is truly disability-friendly, with accessible facilities and rooms.
✅ Great Location – Centrally located with ample restaurants in the area, making it perfect for explorers.
✅ Spacious & Clean Rooms – Well-maintained, comfortable, and equipped with all necessary amenities.
✅ Excellent Dining Options – The hotel’s restaurants are top-notch; Royal Indian is a must-visit for an amazing vegetarian meal.
Final Verdict:
Everything works well in this hotel—from service to cleanliness, dining, and accessibility. A solid 5-star experience that makes for a comfortable and convenient stay in Chennai. Highly recommended!
GGuest UserThe hotel was good. The size of the room is smaller thats something which was not clear enough at the time of booking. I upgraded to access to swimming pool in novotel and free dinner at around 1500 which was a delight for me.
CCharles LaiCHDisappointing Stay Overall
1. I arrived at 11:30 AM and asked if an early check-in was possible so I could freshen up before heading to the office. They gave me a lower-grade room without informing me. Thankfully, I noticed and declined it.
2. When I returned at 2 PM for the standard check-in, they tried to assign me the same lower-grade room again.
3. The so-called ”garden view” turned out to be a construction site — very misleading and disappointing.
4. Breakfast was average, but the service left much to be desired. Coffee wasn't available until after 7AM, and despite requesting sunny side-up eggs on two separate mornings, they were never prepared.
5. Dinner service was chaotic. There were limited options, it was extremely crowded, and there was no staff managing seating or checking room entitlements. It felt like anyone could walk in, grab food, and sit anywhere. I couldn’t even find a table to sit!
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