Hotels With Spa in Jammu & Kashmir, India

Excellent

The hotel is very good in Srinagar. It is built against the mountain and is very safe. There is the only entrance to the mountain below, and the UN observer camp is below the hotel. There is a place to eat when you go out, and it is very convenient to go to the center of Srinagar nearby, walking to Banda Lake. The room is not small and hot water is enough. The breakfast was good.

Very nice hotel and very good staff.

Food poisoning from hotel food

Very nice hotel in this small city

We had booked as a fall-back since our initially booked hotel The Walnut Tree refused to accommodate our dates and did not refund our money either. But we were pleasantly surprised with the standards and we got full value of money. Recommended surely.

1. The bath tub was not cleaned properly 2. The trash was not taken out of the room 3. The dinner tables were mostly not clean and cutlery was missing. Dinner table cloth was never there. 4. Bathroom door was jam. 5. Carpet was very dirty

Fabulous location, we were welcomed very warmly and the car was valet parked which was important as it was cold and raining. We were offered a warm drink and a comfortable place to sit whilst the formalities of check in were completed. We didn’t even have time to finish our drink before we were offered an upgraded room at no extra cost. WOW! The room was spacious, beautifully dressed and we were shown our own private balcony with the most spectacular view and this was also very nicely furnished. Everything was as we’d hoped and expected, because the hotel is EXPENSIVE, but we received exactly what we paid for. All the staff were attentive, friendly and helpful. Unfortunately the Pandemic has affected everyone and this hotel has had to do it’s best to survive these difficult times. The facilities in the Spa have been cut back to save costs but when we went to use it the place was warmed and treatments were enhanced to ensure we were more than satisfied. Luxury is expensive and we really enjoyed the pampering!!! All I can say is that this hotel and the treatment of their guests is everything you would expect for the price you have to pay. If wehad unlimited money we would stay only here when we visit Kashmir, which I do often to visit family. Even when we do visit family here we often visit the hotel, just to enjoy the gardens and admire the building and the ambience. Although we may not spend one penny on these visits the treatment by the staff has always been the same as we experienced on this visit. One word to describe this hotel FABULOUS.

I had great experience in this hotel with my family. Room service and house keeping service is quick. Fast check in at front office, staff at front office is so nice and cooperative. Restaurants food is quite good .Here all the things are well managed and behavior of hotel staff is very polite.