Hotels With Spa in West Kalimantan, Indonesia

It was our second stay at this hotel in 4 months. We especially liked the poolside terrace where we can see the sun rise over breakfast. The staff were excellent with their service and attentiveness.

Very professional staff, prompt to fix any issues that arise during stay! Affordable, located in the heart of the City. Great surroundings, bunches of restaurants, cafe and streets food.

Nice: Individual staff are definitely friendly and helpful. Location is good except the drop off and parking space during peak hours and days are challenging. Disappointed: This is the 2nd time in 2 years that we stayed here. Couldnt get twin beds although our bookings had selected and remarks for twin beds as well, and we stayed for 8nights. The staff said we had to pay to upgrade instead for twin beds. Swimming pool at the roof top has the best view of the city, but is a little small though.

I recently stayed at the Golden Tulip Pontianak and had a truly fantastic experience. The hotel is centrally located, making it easy to explore the city. The room was clean, spacious, and equipped with modern amenities. I especially appreciated the comfortable bed and the strong Wi-Fi.

This is a nice hotel but unfortunately it is extremely noisy. There should be signs to say that there are quiet hours. So many other guests were making noise in the corridors at all hours of the day and night. The WiFi is good and the restaurant is handy.

The staff here are excellent. They help with every query and provide advice too. The room service food is good and the restaurant food is excellent. My room was very safe and comfortable, and cleaned every day. The hotel is right near to the mall, and the town centre is a short grab ride away. I have stayed here twice and also extended my stay the second time!

Very central. Comfortable. Close access to everywhere, recommended for business holidays or families. Really really comfortable and delicious.

I have fond memories when staying at Aston Hotels as the service staff are always polite & smiling. Always going out of their way to please. However, I observed that the premises are normally on the older properties, albeit they try their best to keep clean & that the hot/water works well. I commend the front desk & the concierge personnel for their cheerful demeanour & eager smiles. It's near to the nice local produce shop for fruits & packed gifts goods of Pontianak which I bought for home.

XC's service is good. It showed that there is an airport shuttle bus, but after waiting for more than half an hour, it turned out that there was no shuttle bus. I received a cash subsidy of 30 yuan, which is not much but much better than that.

The hotel number is not the same as on the website, no one answers the call, they are awareness of the flood situation that causes the customer unable to enter the hotel but they do not want to compromise and has no consideration.