Hotels With Spa in West Kalimantan, Indonesia

Experience warm hospitality at Swiss-Belinn Singkawang, the only international 3-star hotel in the “City of a Thousand Temples.” Located just 18.8 km from Singkawang Airport and nestled within Singkawang Grand Mall, our hotel offers unbeatable access to the city’s premier shopping, dining, and entertainment destination. Whether you’re traveling for business or leisure, enjoy a seamless stay with direct access to everything Singkawang has to offer.

We had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful. When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service. The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable. In terms of location, it’s quite convenient, close to Gaia Mall and the airport.

When u specifically ask for a non smoking room and you were told at the reception that the price im paying is a smoking room. The tv should be sent to the museum as you cant see anything on the monitor.

This hotel is an older one that's now under Novotel management. The hotel looks fresh, the lobby is grand, and there's ample parking. The location isn't ideal, though, as it's in a 'sketchy' area, making late-night walks uncomfortable. The swimming pool is the hotel's highlight; it's probably the largest in Pontianak, and there's a kids' pool too. The rooms with pool access are definitely worth it, as you can easily go in and out without hassle.

+ Location is great. Near the city center & surrounded by a lot of cafes, restaurant, supermarket, food places, etc + Room is big. + The breakfast is amazing. I like it - The cleanliness is not too good. The cleaning service must pay more attention about this. Overall, I like staying in this hotel. I will come back again.

The room interior as a whole is beautiful.The retro design of the toilet wall complements the contemporary touch of the living room. Ordered Ayam Bakar (grilled chicken) and it tasted great. Most importantly they have Bloomberg channel on their TV. Good for business-minded travellers.

Staff was helpful and friendly,but unfortunatly this hotel is going down hill a lot than privious stay. This hotel used serve the best location and cleaness And always be my best choice every single time transit in pontianak All the bed sheet and towel they use are really old and yucky, there is a lot of blood stain or coffe stain in bed sheet and dirty. Idk what wrong but they really need pay attentions to upgrade and back to where they used to be a good hotel and comfort stay.

Will avoid this hotel in future visits to this town. Too much a walk to downtown with poor sidewalks and crossings. Front desk denied my third night (prepaid breakfast/room) to be used on second night as had to leave early. Emphasize 'prepaid'. Completed review form in the room, Front desk manager emailed with apologies. The front desk lady should either be fired or went thru further customer service training and courtesy. Room circuit breaker tripped burning phone charger, and the outlet extender. Electrician came quickly tho to reset breakers. Room was very basic yet so called 'superior' room.

worth every penny for a short stay during vacation and walking distance to get food around.. also nice rooftop bars where you can chill and listen to live performance.

The hotel is really good, impressed by its good infrastructures, great breakfast and good services. However, there were some points deducting aspects. The disgusting black stains at edge of the wash basin, the water stained tissues and the worst of the lot, the faeces chocked toilet bowls in male toilet of the dining area was a real turnoff.