Hotels With Spa in South Yorkshire, United Kingdom

The deluxe double room is nice and the scenery outside is also good.

We enjoyed staying in a hotel despite the fact a sauna was out of order. The staff is very professional and helpful. The room was nice, clean and well equipped with everything that you needed for a short stay.

Good location and ease of access to M1 no problem. Venue check in was easy and quick no messing about. Room was clean and tidy though the complimentary biscuit for the tea and coffee was missing, no big deal they are nice though ! Bathroom was clean no issues. There was a wedding on the day of travel so a lot of people hanging around especially the entrance to hotel. Bar seating area lounge was small and the drinks draught beers were expensive over £5 pint ! Generally a good stay staff helpful and courtease. Would stay again.

Robin, on the reception desk, was very professional and friendly and gave me a very warm welcome and a great first impression. The hotel, being directly attached to the Winter Garden, has a great central location and is less than ten minutes by foot to the train station (which is all wheelchair and suitcase accessible). All the breakfast staff were also attentive and helpful even early in the morning.

The Hotel staff were very friendly and helpful as far as they could be. On the first day of our stay ( Christmas Day) there were parties going on and we had to go up several flights of stairs to get to the breakfast buffet. Everything was a little hard to find but the food was good when available. The ample grounds were an additional attraction as were the huge trees in the spacious garden. On Christmas Day there were lots of staff looking after the various parties.On the last day, however, ther was only one poor unfortunate waiter in attendance! He did his best but it was impossible for him to keep the buffet food items fully refreshed. He had to do this as well as clearing plates etc from tables. We thought that the lack of any other waiting staff was due to the unavailability of staff from the European Union. The bedroom facilities needed repairs which were unattended to. In particular, the control knob of the central heating radiator had fallen off and could not be replaced. The radiator was on night and day and also made an irritating noise through most of the night. We stayed three nights in the hotel from 24th to 27th December 2023. IN summary, we thought that the hotel could be restored to it's original splendour but would need a substantial investment to improve its standard. The once magnificent hotel seemed sadly neglected because of lack of investment. Otherwise the room was satisfactory. But sleep was difficult until we got more used to the noise at night. In summary, we thought that the hotel needed a lot of money spending on it to improve the facilities and make dure there were enough staff.

First time I have stayed there hotel is beautiful and peaceful surroundings. It was a break for me and my wife as my mum passed 10 days ago and we wanted a break. Nice big room shame no bath, only problem we were near the staff exit and heard noise till late and very early in the morning. I complained to receptionist and we have a discounted rate next time we stay. Staff all very helpful and friendly.

We stayed in March 2024 had a good experience then, but this visit last weekend 11th May 24 was very disappointing we found the room dirty with insects crawling around under the bed, we asked to change room which we did but found the same problem which i pointed out to the night receptionist, he came up with a 3rd room clean luckily at midnight, now very tired we slept well and spoke to reception at check out who offered us a complimentary Breakfast which was nice but doesn't make you want to return again if the rooms are presented to you so dirty please see photos i did write to the hotel manager on 13th May but as yet have received NO reply