Hotels With spa in Greater London, United Kingdom

Amazing location, amazing service. It was my birthday and the room was decorated beautifully with complimentary drink and chocolate. Could not have asked for more. The only negative was the room was extremely hot which made is very uncomfortable to sleep. On the second night spoke to front desk and they advised to turn all air con/heating off and brought us a fan up so the second night slept like a baby in very comfortable beds. The pool area was beautiful but u fortunately we ran out of time but when we have another stay at the beautiful hotel we will certainly visit it.

The view outside the hotel is really beautiful. Located next to Thames River. Cooling but not too windy. Within 5 minutes walk to subway station, Elizabeth Line. Easily access to tourist attractions in London. Breakfast at level 1 was wonderful. Varieties are good. The dining area is clean, bright and spacious. The service staffs, including the cooks, are really cheerful and gave excellent services. Same goes for the receptionists. The carpets in the hallway next to the hotel rooms needed to be clean. A bit moldy smell.

Wait for 5 hours to change from twin beds to kings bed without changing room. However, water leakage from bathroom, finally change another room to us at 11:30pm. Bad experience! Room is clean, breakfast is good, but not sure the communication between front desk and housekeeping team. Also appreciate the swift response from the night shift front desk manager who is a lady, she is willing to change room for us due to water leakage in the bathroom. Even experience is not good but appreciate her efforts to help!

I really enjoyed my stay—everything was excellent. The room was comfortable, especially the bed, and the spa was a highlight (definitely book treatments in advance). A big thank you to the reception team for the upgrade and the lovely birthday card and cake—it was a wonderful surprise!

A good hotel in a great location A few small annoying things though Housekeeping has a very small window that they work to. If you are in the room when they arrive they don’t try again The hotels systems don’t recognise your preferences I fill them in every time and every time they say they can’t see them They are pretty inflexible with regards to check in times too The hotel is in a great location though and generally is good value if you book through Trip so I can recommend it

Booked for 1 night for my Mum and I before our early morning flight to Santorini. Exceptional location spitting distance (short walk) straight into Terminal. Great service from all staff, quick check in, help with heavy bags from taxi up to room and perfectly clean room. Lobby bar and restaurant excellent, we enjoyed food and prosecco before bed. Highly recommend.

Overall, it is ok, the location is also very easy to find, the environment is good, if it is a business trip, it is a good choice. With the early price, it is acceptable in the UK.

Traveling to London, I compared several hotels on Trip.com and finally chose the 'Park Plaza London Waterloo.' It's incredibly convenient for tube/train travel, and within walking distance of attractions like the London Eye, Big Ben, and the Imperial War Museum. Plus, there are supermarkets and coffee shops nearby. My experience on check-in day was excellent, especially thanks to a staff member whose badge showed 'Aliyah.' She was very kind and explained the hotel facilities and timings clearly. Upon entering the room, I was pleasantly surprised to find it clean, tidy, well-laid-out, and quite spacious. For a hotel of this caliber and price in London, it offers fantastic value for money. I would definitely stay here again on my next visit to London.

We travelled with a 6-month old baby and we stayed at the Park Hyatt London River Thames in May 2026 in the King Corner Room for 4 nights and in the Deluxe Room for 3 nights. We were very impressed overall with the quality of the rooms and service we received. Location: The hotel is located in the Nine Elms/Vauxhall neighbourhood in Zone 1 of London. It is a little far off the centre and the main attractions in central London but that was fine with us and we intentionally chose this locations we wanted to be away from the crowds and noise in central London. Notwithstanding that, the hotel is located near the Nine Elms tube station which is on the Northern Line. It takes about 5 mins to walk to Nine Elms station and it takes about 10 mins to get from Nine Elms to Tottenham Court station. Room The corner king room was serviceable but the deluxe room was very impressive. The deluxe room was spacious and we had enough space for a crib. The finishings were very modern and tasteful. The aesthetics of the hotel evoked a sense of understated sophistication. As we were travelling with a 6-month old baby, the hotel also provided numerous amenities such as a crib, baby bathtub, bottle warmer, and steam steriliser. Service The service was impeccable and the staff made us feel very welcome. From the moment we got off our taxi, the porters greeted us and helped us with our bags. We were provided with water while waiting to check in. Housekeeping staff were always pleasant, non-intrusive, and warm and friendly. Everyone we met at the hotel were genuinely friendly and helpful. The first 4 photos are of the Deluxe Room. Definitely book the deluxe room if it is within your budget. We did not regret it.

The location is great but my experience was somewhat marred by the service. Our room was well-decorated, featuring a comfortable bed. The amenities were satisfactory, including a mini-fridge and complimentary Wi-Fi. Housekeeping was efficient, keeping the room clean and tidy. Unfortunately, this was where my experience fell short. The reception and concierge staff were not as attentive as I had hoped. We found it difficult to get assistance with local recommendations. This lack of attentiveness detracted from what could have been a perfect stay.