Hotels With Spa in Greater London, United Kingdom

We were a little disappointed that when we got back to our room on the second night it hadn't been serviced. We didn't realize we had to request the service and the door card was found at the bottom of the wardrobe. On the 3rd night no biscuits or chocolates were left as promised. Finally the mini bar provided wasn't chilled. Had it have been we may have been tempted. We reported this to the desk and were told it wasn't meant to be cold. Strange.

The hotel service is warm, clean, and tidy, with cozy and spacious rooms. The hotel's location is excellent, and the housekeeping staff are also very friendly. The front desk sister is also warm and welcoming. The room prices are very reasonable! Gained more than one comfortable and enjoyable stay, as well as worldly fireworks.

This is not the first time that I have stayed in this hotel, As always, the room is spotlessly clean and the staff are s happy to help you. With any problems you might incur, The only way that this hotel could be any better. Is if they allow you to bring your dog with you...... The hotel is situated in beautiful surroundings, perfect for dogs., And you have ground floor rooms available which go directly onto the grass outside, which is perfect for anyone wishing to bring their furry babies with them. Other than that in my opinion, there is no hotel better than this that I have stayed in, And I have stayed in most of them.

Fab stay, 10 min uber to the o2 which only cost around £10. Clean room, huge bathroom with shower and separate bath! Lovely friendly staff, hotel parking available for £30 a night. Would recommend and definitely return for my next trip to London!

This is my second trip to the UK, and my second time staying at the Hilton Riverside Hotel. As always, I was completely satisfied and happy to give it another glowing review. The hotel is just a 5-minute walk from the nearest Southwark tube station, making it incredibly convenient for getting around. It's also only 5 minutes from the River Thames, which was perfect for a pleasant morning jog. This time, I even booked two rooms for my friends, and they were extremely satisfied as well!

Slightly slow check in as trainee on the desk - unclear instructions on how to locate room. Room itself was very good - amenities to hand. Bar service poor and the staff member who served us had an attitude. Went to the international restaurant but decided it was too noisy and canteen like - for a few pounds more, eat in the French style one. There both service and food were excellent. Well located for access to the terminal.

Not impressed, but would consider going back. Neighborhood not very safe feeling. The staff were great, the restaurant awesome. Great food. The actual halls and rooms just so so. The gym is amazing, thats worth staying there.

The room is big and view to the Tower of Londen is good on high floors. There are coffee machine, microwave, stove and washing machine inside the room, good enough for a few days stay. Location is very close to the metro station, and is convenient to take the circle line metro to many other places. First day arrival at the hotel was a bit dusty and stains on the floors, but they cleaned up the day after. Even though it was supposed to be a smoke-free hotel, there’s a strong smoking smell inside the room, and couldn’t get rid of the smell even we opened up the window, the smell remained even after our 5-nights stay.

The hotel is nice, however at first I was offered a room on the 6th floor, as soon as I walked in I could hear the music from the bar above. Staff changed my room quickly with not much convincing needed which also makes me think that they know about the issue. The hotel overall is 4 stars but it’s in need of some reparations as the walls are very old and the wallpaper is coming off. Otherwise it was a good stay but price wise not really worth it. Ah also they have the most infuriating fridge who does not unlock unless you give your card because it’s full of mini bar stuff, I did leave a deposit but then the next morning the mini bar was locked again, super annoying, called the reception for 10 mins and no one picked up.

Visited in August, peak season. Given the central London location and the time of year, I can appreciate that prices are higher, so I somewhat understood the cost. HOWEVER, for a room costing on average 1500 RMB per night: it was small, outdated, and frankly, looked quite grubby. There was a strong, unpleasant plastic smell that greeted us upon entry and didn't dissipate even with the window cracked open for our entire four-night stay. The bed linen made me incredibly itchy all over, leaving me constantly scratching. To top it all off, at 1:30 AM, someone accidentally triggered the fire alarm, and the piercing siren blared throughout the building, prompting hundreds of guests to evacuate – certainly a dramatic and unforgettable (for all the wrong reasons) experience. Breakfast was quite varied, and the pool and gym facilities were adequate. But no matter how decent the public areas are, I'm staying in the ROOM! 😩 Absolutely NOT recommended!!!