Hotels With Spa in Greater London, United Kingdom

Great location and loved the roof top bar - breakfast buffet food choices excellent- everything was clean and all staff I encountered were very helpful- I would love to come back and stay

A shower without a door or a curtain is not avant-garde, it’s not modern, it’s not even clever; it’s just a headache and inconvenience for hotel guests and cleaning staff alike.  The faucet in the shower is very modern. Two knobs, one which turns the water on, and the other which selects whether the water comes out of the fixed shower head above, or the movable shower wand. Choose wrong and enjoy a blast of ice cold water from above.  This is not something a person wants to figure out when they step into the shower first thing in the morning.

Absolutely amazing visit for my Girlfriends Birthday. The team really went to town organising an amazing room with balloons and cholocates. The check in team were soo friendly and even let us leave our bags early before we checked in to allow us to go out for lunch. Absolutely incredible stay, I can’t wait to book my next visit. The spa facilities were amazing the the swimming pool was very clean and fresh towels provided. I couldn’t recommend this hotel enough. Thank you soo much, you made our stay very special.

The location is convenient if you’re flying in or out of the airport, but not ideal for exploring central London. The hotel itself is clean and everything works as expected, but nothing really stands out. One downside was the price of drinks at the hotel bar, which is more expensive than nearby options. Overall, it’s a functional place to stay if you need to be close to the airport, but don’t expect anything beyond the basics.

The hotel has a strong cultural atmosphere, is very unique, and is beautifully decorated. The breakfast is very good, and the restaurant environment is also very good! The sauna on the first floor is also very good!

Stayed 4 nights and happy overall with the room and restaurant. However the hotel double charged me - my room was prepaid on Trip, and hotel reception took my credit card details for incidentals. After checking out I found I was charged again for the room, they basically charged a customer without a.) contacting Trip to sort out the payment as it should be, b.) without a phone call to me ahead of taking the money and c.) without the customer authorization (in theory I only authorized the incidental pre-auth). Kudos to colleagues at Trip who followed up and processed the refund within a week! But deeply unhappy with the hotel's handling of the incident especially customer communication! Double check your bank transactions if you choose to stay at this place

Reception and the concierge were lovely, super friendly and helpful. Room was nice and clean, shower had great water pressure. Only thing was there were no plug sockets near the mirror, so styling hair was difficult. The bathing pool was good and we enjoyed using it. The breakfast was tasty, however there was confusion with staff as when coming back to our table another family had been placed there despite us placing orders at that table before heading to the buffet. Luckily this was sorted quickly, but did seem a little disorganised. However, overall we had a lovely stay and staff were great.

The hotel is in a fantastic location. The service was a bit of a mixed bag, while checking and waiting for 15 minutes in a queue a man told us that he is closing down his desk when it was our turn, bit of an odd timing when you have so many costumers waiting, but the lady helping us after was great . Everyone in the executive lounge was very friendly, same with the spa staff. Breakfast was very nice, lots of variety and constantly stocked up.

Lovely time away. Staff were pleasant & accommodating. Recommended. Additional charges for mini bar & room service.

This is not the first time that I have stayed in this hotel, As always, the room is spotlessly clean and the staff are s happy to help you. With any problems you might incur, The only way that this hotel could be any better. Is if they allow you to bring your dog with you...... The hotel is situated in beautiful surroundings, perfect for dogs., And you have ground floor rooms available which go directly onto the grass outside, which is perfect for anyone wishing to bring their furry babies with them. Other than that in my opinion, there is no hotel better than this that I have stayed in, And I have stayed in most of them.