Hotels With Spa in Hubei, China

We travel with our kids annually, and I've stayed at Sheratons in many cities across the country. The service at this Sheraton in Wuhan is genuinely outstanding. Our room attendant was incredibly diligent and attentive; she noticed the needs of me and my children, providing us with pens, bookmarks, and water, and even left a small handwritten card, which we greatly appreciated! These small touches really show how well-managed this hotel is. I noticed the hotel opened in 2014, so it's been open for 11 years, but the rooms still feel very new, are spotless, and are impeccably maintained. This will definitely be our top choice for all future trips to Wuhan.

The hotel staff is very friendly and helpful. The intern staff Sun Mountain Tiger was extremely helpful and patient to answer queries, and help set up metro QR apps. The in-house gymn is well equipped and with sauna and steam bath. The hotel is located at Hankou business centre and a little off the major tourists sights. Thecloset tourist area is Jianghan pedestrian walk is three metro stations away. From there one can catch a free to cross over to Wuchang where the Yellow crane tower is located.

Entered the hotel to an absolutely wonderful lobby. To the right was a terrific bar that also serves cake and hot beverages. Our room was on the top floor - the executive floor. This gave us access to their lounge which was a great addition. It gave us a place to relax when inside the hotel with some snacks and beverages. I also very much enjoyed the massage chair in my room!  Finally, well stocked buffet for breakfast. Options are limited for “western “ foods but plenty of other options. Great stay!!

My recent stay at this hotel near to Wuhan Railway Station was nothing short of exceptional. From the moment I stepped into the lobby, I was greeted with warmth and professionalism by the staff, setting the tone for an unforgettable experience. The hotel's location couldn't be more convenient, especially for travelers like myself who rely on seamless transportation connections. Being just minutes away from Wuhan Railway Station made exploring the city effortless. Despite its proximity to the bustling station, the hotel managed to provide a tranquil oasis amidst the urban buzz. Upon entering my room, I was delighted by the spaciousness and meticulous attention to detail. The room exuded a sense of elegance and comfort, offering ample space to unwind after a day of exploration. The amenities provided were thoughtfully curated, catering to every need of the discerning traveler. However, what truly sets this hotel apart is its exceptional service. The staff members went above and beyond to ensure that my stay was nothing short of perfect. Their genuine hospitality and attentiveness made me feel valued as a guest, and I was continually impressed by their professionalism and willingness to accommodate my requests. One of the highlights of my stay was undoubtedly the breakfast experience. The hotel's culinary offerings surpassed all expectations, with a delectable array of dishes to suit every palate. From freshly baked pastries to traditional Chinese delicacies, each morning was a culinary delight that provided the perfect start to my day of exploration.

We stayed for a total of six nights. The first night, we felt that the room air-con was not cold enough and we asked for another room which was granted. A fan and a Wi-Fi router were even supplied to us. All in all… it was pleasant throughout. The front office were very friendly and helpful. Should we visit Wuhan again in the future, we will definitely stay in this hotel.

My family’s stay at the Hilton Wuhan Riverside hotel was very pleasant and enjoyable. The staff, from receptionist, to aiyi’s, to the servers at breakfast, were very friendly and accommodating. The room was clean and well kept; the temperature of the room was ok and could be adjusted; the breakfast had an ok selection. I would come here again with my family.

I recently stayed at this hotel and the overall experience was quite good. The room is spacious and bright, with complete facilities, especially the bed is extremely comfortable, making people feel relaxed as soon as they lie down. The service staff is warm and thoughtful, and the check-in and check-out process is very smooth. The breakfast is rich in variety and authentic in taste. The photo-taking spots on each floor are very unique. Overall, this hotel is cost-effective and has excellent service. It is worth recommending to friends who need accommodation~~~~~~

**Facilities:** The hotel is said to be the former Novotel Xinhua, which was extremely popular a few years back and once had a stellar reputation. Consequently, the facilities are still very well-maintained and comprehensive. It truly lives up to the saying 'small but perfectly formed'. **Cleanliness:** Despite its location on a bustling food street, the hotel's exterior is remarkably clean, and the rooms are, without exaggeration, spotless. It's clear the management takes great pride in their meticulous upkeep. **Location:** Strategically located just a 15-minute drive from Hankou Railway Station, it's also right next to the famous Wansongyuan Food Street – an absolute paradise for a foodie like myself! **Service:** The service was exceptional! The moment I stepped in, I was greeted with an iced drink, a local 'crispy ice' snack, and even cooling patches – so many thoughtful gestures I was almost overwhelmed! Their genuine warmth and hospitality were truly touching. This hotel is an absolute must-visit. To top it all off, I even received a 50% off Didi coupon for my ride!

Everything was exceptional but two things: 1. my room temperature was very hot 27C and I called to complain about it every morning during my stay. technician came and fix it but the problem happened the next day again and again... frustrating! 2. breakfast is very poor and low quality. really surprised me the hotel don't invest in good breakfast like other good hotels in Wuhan.

Since it wasn't peak season, we were upgraded to a superior room on a higher floor. The room was very clean, and having a laundry room was a huge plus – I managed to wash all my clothes from the previous few days! This was a real lifesaver, especially with the hot weather; otherwise, I would have definitely run out of clean clothes. Overall, the hotel service was great, but the breakfast was quite mediocre. Items like the youtiao (fried dough sticks) and waffles were hard, as if they had been prepared a long time ago. Jiqing Street nearby is fantastic for a stroll and very picturesque. The Maoyuanwai craft beer right downstairs was amazing – I even bought three cases to take home! Plus, it's super close to Cha Yan Yue Se, which meant I could grab several drinks daily. The location is truly superb, highly recommended.