It's a foreign country, the overall feeling is good, the external environment is not very good, after all, the national conditions are like this, but the interior of the hotel is good, it is worth recommending to stay here, I will go again next time
I booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.
Located in Chittagong, Hotel Saint Martin Ltd. Offers 3-star accommodations with a garden, a restaurant and a bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel features family rooms.
The hotel offers a spa center.
Shah Amanat International Airport is 6.2 miles away.
Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
Nice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
Located in Cox's Bazar, Hotel Windy Terrace is within a 5-minute drive of Cox's Bazar Lighthouse and Laboni Beach. This hotel is 2.1 mi (3.4 km) from Cox's Bazar Beach and 14.6 mi (23.5 km) from Inani Beach.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At Hotel Windy Terrace, enjoy a satisfying meal at the restaurant.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
All over the experience was good. The hotel is nearer to the laboni and sugandha beach. So easily anyone can walk and reach the shore within 10 minutes.
All the Burmese shop are 5 minute walking distance and affordable than anywhere else.
Most of the known restaurants like al goni, handi, palongki ar nearer and we do not have any trouble to find out a place for dining.
We got a buffet breakfast for two morning of our stay and there are varieties in menus for two days so it became enjoyable as there is no significant repeatation. But if Desert item and fruit juice were available, it'be topnotch hospitality.
The swimming pool is just amazing and we had fun there. At a time I felt I was drowning in the pool don’t know how, the responsible person was running towards me for my scream and made me relaxed. Thanks to them.
We got a room for two bed for four people and everything was quite good.
But the thing I mention about the hotel is the cleanliness. As a 5 star hotel the management should be more cautious about cleanliness of room and washroom they serve us.
The common washroom in lobby are too odorous that no one can use it.
The washroom in the prior room was not so clean.
The room bed cover and comforter are not so clean as well.
If they look into this, the Hotel Cox Today will be the first choice ever.
Apart from this, this journey was too good.
Thanks to the hotel Cox today and trip.com to find me a good search.
The room is clean and tidy. The service is good. Overall, the facilities, environment and health services are good. If you come to Bangladesh, if you live in a budget hotel, this is a good choice. 👍
The Dera Resort & Spa- Cox's Bazar provides a great place for travelers to relax after a busy day. The Dera Resort & Spa- Cox's Bazar is an ideal choice for travelers who want to take in the sights and sounds of Cox's Bazar. Cox's Bazar Airport is the closest major transportation option, approximately 28km away. The nearest airport is Cox's Bazar Airport, approximately 28km away. This hotel is located near many of Cox's Bazar's attractions including Sea Pearl Beach, Puraton Jaame Masjid and Inani Beach, Coxs Bazar. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Cox's Bazar hotel features parking on site.
8 reviews
6.6/10
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PHP 2,849
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8.0/10
Very Good
LlachlanSummary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
GGuest UserAll over the experience was good. The hotel is nearer to the laboni and sugandha beach. So easily anyone can walk and reach the shore within 10 minutes.
All the Burmese shop are 5 minute walking distance and affordable than anywhere else.
Most of the known restaurants like al goni, handi, palongki ar nearer and we do not have any trouble to find out a place for dining.
We got a buffet breakfast for two morning of our stay and there are varieties in menus for two days so it became enjoyable as there is no significant repeatation. But if Desert item and fruit juice were available, it'be topnotch hospitality.
The swimming pool is just amazing and we had fun there. At a time I felt I was drowning in the pool don’t know how, the responsible person was running towards me for my scream and made me relaxed. Thanks to them.
We got a room for two bed for four people and everything was quite good.
But the thing I mention about the hotel is the cleanliness. As a 5 star hotel the management should be more cautious about cleanliness of room and washroom they serve us.
The common washroom in lobby are too odorous that no one can use it.
The washroom in the prior room was not so clean.
The room bed cover and comforter are not so clean as well.
If they look into this, the Hotel Cox Today will be the first choice ever.
Apart from this, this journey was too good.
Thanks to the hotel Cox today and trip.com to find me a good search.
GGuest UserIt's a foreign country, the overall feeling is good, the external environment is not very good, after all, the national conditions are like this, but the interior of the hotel is good, it is worth recommending to stay here, I will go again next time
AAnonymous UserNice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
GGuest UserI booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.
GgentelephantThe room is clean and tidy. The service is good. Overall, the facilities, environment and health services are good. If you come to Bangladesh, if you live in a budget hotel, this is a good choice. 👍
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