Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
It's ok to stay. Don't expect the breakfast to be good. It's edible. The mattress is average. It's quite old. The only convenience is that there is a Domino's near the door. It's very boring to eat. I don't like local food.
The rooms are quite worn.
The staff are friendly.
The rooftop restaurant is great.
The breakfast has a wide variety of items, but the coffee is too weak.
I booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.
Located in Chittagong, Hotel Saint Martin Ltd. Offers 3-star accommodations with a garden, a restaurant and a bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel features family rooms.
The hotel offers a spa center.
Shah Amanat International Airport is 6.2 miles away.
Nice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
The room is clean and tidy. The service is good. Overall, the facilities, environment and health services are good. If you come to Bangladesh, if you live in a budget hotel, this is a good choice. ๐
With a stay at DERA Resort & Spa- Cox's Bazar in Cox's Bazar, you'll be within a 5-minute drive of Cox's Bazar Lighthouse and Laboni Beach. This spa resort is 15.9 mi (25.5 km) from Inani Beach and 2 mi (3.3 km) from Kolatoli Beach.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 75 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Located in Cox's Bazar, Hotel Windy Terrace is within a 5-minute drive of Cox's Bazar Lighthouse and Laboni Beach. This hotel is 2.1 mi (3.4 km) from Cox's Bazar Beach and 14.6 mi (23.5 km) from Inani Beach.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At Hotel Windy Terrace, enjoy a satisfying meal at the restaurant.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
6 reviews
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LlachlanSummary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
FFatzhuIt's ok to stay. Don't expect the breakfast to be good. It's edible. The mattress is average. It's quite old. The only convenience is that there is a Domino's near the door. It's very boring to eat. I don't like local food.
AAnonymous UserNice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
GGuest UserI booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.
YYOSHITAKAThe rooms are quite worn.
The staff are friendly.
The rooftop restaurant is great.
The breakfast has a wide variety of items, but the coffee is too weak.
GgentelephantThe room is clean and tidy. The service is good. Overall, the facilities, environment and health services are good. If you come to Bangladesh, if you live in a budget hotel, this is a good choice. ๐
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