Hotels With spa in Salzburg State, Austria

The room is very clean and spacious. There is a shopping mall with supermarkets and restaurants next to the hotel. The staff is very friendly and helpful

I booked for three nights and when I checked in, the hotel staff initially couldn't find our reservation. After some confirmation, we were able to check in smoothly. We were given a room on the second floor, but once inside, we found the mini-fridge was broken. So, I went downstairs and asked the front desk to switch our room. The new room was further inside. The fridge worked, but the air conditioning wasn't very cold. Luckily, it wasn't too hot at night, so it was fine. I'd read reviews mentioning some guests had items stolen, so we didn't leave any valuables in the room and kept our suitcases locked. However, when the towels were replaced daily, I'm not sure if it's because we didn't leave the floor mats on the ground or what, but they were always taken away and not replaced (it's also possible the hotel doesn't provide them). The plastic bottles I intended to return were also taken (but that's quite normal, so it's fine). The area around the hotel does feel a bit desolate, possibly because it's behind a department store and next to a construction site. We could hear hammering from the construction site in the mornings. It's quite close to the train station and bus stops, but for the price we paid, I think it was significantly overpriced. The hotel staff offered us free luggage storage (they mentioned guests normally have to use lockers). In the afternoons, there's iced water and small cookies available on the first floor.

I was quite disappointed by the fact the our room was not serviced for 2 day in a row despite constant reminders and the hotel being a 3 Michelin keys hotel. Although the cleaning is well done, the fact that the room was neglected was unacceptable for this brand. It is for sure the worst rosewood I’ve ever stayed at. The amenities such as cotton buds were not replenished everyday. After the bath robe was used and placed on the ground, the housekeeping took it but never replaced it with a new one until I had to ask. Besides that, everything else was good. The staff was super friendly and sorry about the incident. The scenery was amazing. Personally, I think I would not return as it does not satisfy me overall. The lady at the Spa was also quite hostile when I asked for the spa appointment as she simply said no theres nothing available. The food here is absolutely amazing; I highly recommend ordering the coq au vin room service. The reception was kind enough to let me have early check in and accommodate met request for good views which was much appreciated. There were a lot of flies inside the restaurant which was quite annoying as it’s the first time I’ve seen flies inside a restaurant of this caliber.

Very conveniently located next to the OBB train station. If you arrive to Salzburg with this transport method, then you can be in your room within 10 minutes after your train arrived. Unfortunately, we visited the city via Flexbus, which only have station at South Salzburg, that takes another 20~30 minutes bus ride to get here. Note that the room itself does not have a frig inside the room, but you can give the items you want to frig to the receptionist, and they can frig it for you in their back office with 24 hours access.

Honestly the photos on Trip.com do not justify how beautiful the hotel it. Is an old hotel but beautifully and well maintained. The rooms ., the artistic painting in the passages and so much more is simply outstanding. The front desk was helpful and very efficiently. Honest Zell am See is a must see and stay for the Grand Hotel. Outstanding.

We stayed in a Signature Suite with a balcony that offered a magnificent view. The room was exceptional—beautifully maintained, well-managed, and impeccably clean. However, I believe the concierge service could benefit from better organization. The night before, I placed an in-room breakfast order for the following morning using the tablet provided in the room. Unfortunately, after waiting over 15 minutes the next morning with no food delivered, I contacted the concierge. It appeared that my order had not been properly received. I was told the meal would arrive within 10 minutes, but after another 15-minute wait and several follow-up calls, the breakfast that eventually arrived was not what I had ordered. Regrettably, I had to decline the meal. I hope the service process can be improved to match the otherwise excellent experience.

The hotel location is superb. Easy access to all the historical visit location. All are within walking distance. The hotel personnels are all very helpful and polite. They have share alots of location information and its a great help for 1st time to the city. The hotel facilities is superb. We love the SPA (Sauna, Steambath, swim pool). The breakfast is very high quality breakfast and has many choices. We love their pastry and breads. We definitely will come back to this hotel in our next visit to the city.

We had a truly wonderful stay in Zell am See. The accommodation was clean, beautifully maintained, and in an excellent location—close to everything yet peaceful and relaxing. What made our experience especially memorable was the incredible kindness and support from the hotel staff. We had accidentally booked the wrong dates through an agency, but the hotel team went above and beyond to help us resolve the issue. They handled everything with such patience and generosity, which we deeply appreciated. The property also includes access to a covered parking garage—perfect for those traveling by car. Zell am See itself is a lovely little town, perfect for a peaceful family holiday. Highly recommended—we’d gladly return!

I dined here two years ago and had a great impression, so this time I booked a two-night stay. It's a convenient half-hour drive to St. Wolfgang. The location, cleanliness, and breakfast were all excellent, but unfortunately, there are no lake-view rooms.

Can't say enough nice things about the wonderful staff at this lovely establishment. Food was incredible! We got the grill plate for 2 and it was perfect! Compliments to the chef! Sooo much food for such a good price. After uber lot us down and didn't show (uber isn't reliable out there by the way) the wonderful owner of this hotel went above and beyond and drove us to the next town and picked us up latter out of the kindness of her heart. Room was very nice and the town was incredible. Stunning views. 100% recommend. We'll be back for sure.