please help me to write a hotel review. The hotel is nice,its have supermarket nearby. But parking also nice just the space a little bit small for you to park your car. but it is very convenient to bring your luggage direct to your room. the room is clean and tidy,just the light is quite dim. and the car from outside the road is quite bising since the room is at the corner near to the vamp. The swimming pool is nice but dont have the children pool. The breakfast is okay and have many delicacies which like malaysia also. Maybe ,next time i will consider to stay here again . thank for the stay.
Here’s a smoother, more natural version of your hotel review:
I had a pleasant stay at this hotel overall. The location is very convenient, with a supermarket nearby, which made it easy to get anything we needed. The parking is available and convenient, although the spaces are a bit small, so it might be slightly challenging for larger cars. However, I really liked that it was easy to bring luggage directly from the parking area to the room.
The room itself was clean and tidy, which I appreciated. The only downside was that the lighting was quite dim, making the room feel a bit less bright than expected. Also, since our room was located at the corner near the ramp, there was some noise from cars on the road, especially at night.
The swimming pool was nice and well-maintained, but it would be even better if there were a separate pool for children. Breakfast was decent, with a good variety of dishes, many of which are similar to Malaysian cuisine, so it felt quite familiar.
Overall, it was a comfortable stay, and I would consider staying here again in the future. Thank you for the hospitality!
Early Check In before 12pm, few times stay here but this time doesnt need to put deposit ($200) like before. Staff is a boy (frgt to ask the name) is very friendly. Check in process is easy & fast.
This time no outside parking coz many events in the hotel, so I park my car in the basement which is free parking till I checked out. Just gv the receiption our car plate no.
Satisfied with dis room (529) clean & big room worth the money with free breakfast for 2pax.
We enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM.
Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious.
Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up.
Other than that, we were happy with our stay and would recommend it.
To be honest, there were a couple of issues. The air conditioning was too cold, and after opening the window, the bathroom ventilation wasn't great. This led to the ceiling being covered in condensation when I woke up. The hotel definitely has some ventilation problems, as the hot air wasn't being extracted properly. However, apart from that, everything else was good! I was especially happy because the buffet had Ambuyat, a Bruneian staple that I surprisingly couldn't find at the Gadong Night Market, haha!
The location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.
The hotel provides complimentary airport transfer which is very convenient! Also located near to JP theme park and food court! Food is quite yummy , very affordable price even for room service. Overall, a pleasant stay. My son enjoyed swimming in the pool!
Great hotel, close to the mosque and night market. The only downside is that getting to both the mosque and the night market is quite inconvenient as there are no pedestrian crossings, so you have to dash across the roads.
The rooms are modern and packed with electronics.
The hotel staff were incredibly helpful; they'd call taxis for us through the Dart app via WhatsApp whenever we asked.
The room itself was large and clean. There's a really good coffee shop right next to the hotel, and a supermarket nearby as well.
This five-star hotel feels more like an upscale local resort. Upon check-in, they told us they'd double-upgraded us to the main building, which was great as the pool was just downstairs.
The lobby layout isn't grand, and the overall feel is a bit dated, but I was pleasantly surprised by how new the room facilities were and how impeccably clean everything was. The minibar had 8 different drinks, two of each, all complimentary.
There are three outdoor pools and one indoor pool. None of the pools are particularly large, and the staff service was quite poor; they wouldn't help lay out towels, nor would they let us take extra towels ourselves. The pool bar service was decent, but the coffee was terrible.
Breakfast was okay. We went to the Western restaurant on the 6th floor for dinner, and the service there was excellent, with reasonable prices.
Overall, I found the stay experience to be very good, but the service in the public areas was just average, and the buggy staff's attitude wasn't great either. There's no valet parking at the entrance. Compared to the 'seven-star' hotel everyone talks about, I'd say this is more like a high-end resort, suitable for locals looking for a staycation. Tourists don't need to make a special trip here.
Excellent stay! The location is perfect—only a 5-minute drive from the airport—and the hotel provides complimentary airport transfers at any time of day, no matter when your flight arrives or departs, which is incredibly convenient. The staff were also outstanding: friendly, helpful, and professional throughout my stay.
Breakfast options are not extensive, but considering the very reasonable price, the quality and value are more than satisfactory. If there were a coin laundry facility available, the hotel would be even better. Overall, a highly recommended place to stay, especially for travelers needing quick airport access.
Very comfortable.. Clean and the workers are very friendly. Delicious food. Manda bath is provided..
14 reviews
7.4/10
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BBingBaiThis five-star hotel feels more like an upscale local resort. Upon check-in, they told us they'd double-upgraded us to the main building, which was great as the pool was just downstairs.
The lobby layout isn't grand, and the overall feel is a bit dated, but I was pleasantly surprised by how new the room facilities were and how impeccably clean everything was. The minibar had 8 different drinks, two of each, all complimentary.
There are three outdoor pools and one indoor pool. None of the pools are particularly large, and the staff service was quite poor; they wouldn't help lay out towels, nor would they let us take extra towels ourselves. The pool bar service was decent, but the coffee was terrible.
Breakfast was okay. We went to the Western restaurant on the 6th floor for dinner, and the service there was excellent, with reasonable prices.
Overall, I found the stay experience to be very good, but the service in the public areas was just average, and the buggy staff's attitude wasn't great either. There's no valet parking at the entrance. Compared to the 'seven-star' hotel everyone talks about, I'd say this is more like a high-end resort, suitable for locals looking for a staycation. Tourists don't need to make a special trip here.
JJack JMplease help me to write a hotel review. The hotel is nice,its have supermarket nearby. But parking also nice just the space a little bit small for you to park your car. but it is very convenient to bring your luggage direct to your room. the room is clean and tidy,just the light is quite dim. and the car from outside the road is quite bising since the room is at the corner near to the vamp. The swimming pool is nice but dont have the children pool. The breakfast is okay and have many delicacies which like malaysia also. Maybe ,next time i will consider to stay here again . thank for the stay.
Here’s a smoother, more natural version of your hotel review:
I had a pleasant stay at this hotel overall. The location is very convenient, with a supermarket nearby, which made it easy to get anything we needed. The parking is available and convenient, although the spaces are a bit small, so it might be slightly challenging for larger cars. However, I really liked that it was easy to bring luggage directly from the parking area to the room.
The room itself was clean and tidy, which I appreciated. The only downside was that the lighting was quite dim, making the room feel a bit less bright than expected. Also, since our room was located at the corner near the ramp, there was some noise from cars on the road, especially at night.
The swimming pool was nice and well-maintained, but it would be even better if there were a separate pool for children. Breakfast was decent, with a good variety of dishes, many of which are similar to Malaysian cuisine, so it felt quite familiar.
Overall, it was a comfortable stay, and I would consider staying here again in the future. Thank you for the hospitality!
GGuest UserThe hotel provides complimentary airport transfer which is very convenient! Also located near to JP theme park and food court! Food is quite yummy , very affordable price even for room service. Overall, a pleasant stay. My son enjoyed swimming in the pool!
MMax NikulinGreat hotel, close to the mosque and night market. The only downside is that getting to both the mosque and the night market is quite inconvenient as there are no pedestrian crossings, so you have to dash across the roads.
The rooms are modern and packed with electronics.
The hotel staff were incredibly helpful; they'd call taxis for us through the Dart app via WhatsApp whenever we asked.
The room itself was large and clean. There's a really good coffee shop right next to the hotel, and a supermarket nearby as well.
MMazhenkanTo be honest, there were a couple of issues. The air conditioning was too cold, and after opening the window, the bathroom ventilation wasn't great. This led to the ceiling being covered in condensation when I woke up. The hotel definitely has some ventilation problems, as the hot air wasn't being extracted properly. However, apart from that, everything else was good! I was especially happy because the buffet had Ambuyat, a Bruneian staple that I surprisingly couldn't find at the Gadong Night Market, haha!
GGuest UserWe enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM.
Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious.
Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up.
Other than that, we were happy with our stay and would recommend it.
JjoshuaelaineThe two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
AAnonymous UserThe location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.
MM-8Excellent stay! The location is perfect—only a 5-minute drive from the airport—and the hotel provides complimentary airport transfers at any time of day, no matter when your flight arrives or departs, which is incredibly convenient. The staff were also outstanding: friendly, helpful, and professional throughout my stay.
Breakfast options are not extensive, but considering the very reasonable price, the quality and value are more than satisfactory. If there were a coin laundry facility available, the hotel would be even better. Overall, a highly recommended place to stay, especially for travelers needing quick airport access.
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