Good location, good staff , large room but the sofa in the is placed right under the TV. Cleanliness rated 85%, because seems slow and we had to wait for approximately 2hrs before getting into the room. Every other things were fine.
The room facilities are all good. The price is not cheap. The breakfast is especially expensive. Northern Europe is really a high-consumption area. In addition, the front desk service level needs to be improved. They issued the wrong water bill and recorded the wrong breakfast bill. đ
Hotel near Oslo City Center,Oslo100% of visitors choose this area
MMaha Qassem2024.12.29
The location is perfect in the center of Oslo, the receptionist Daniel he supported us with the luggages and the dinner in the room was a delicious but there was needed for a table to eat on.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
GGuest User2025.01.17
The location was excellent....close to downtown plus there was an interesting restaurant area behind the hotel that bordered the Akerselva (?) River. However, many of these restaurants were large and did not appeal to me for this reason (see below).
It was also an easy walk to Oslo Central Station.
The hotel itself was appealing - with a nicely decorated lobby.
I was disappointed with the service from the Front Desk staff, who were busy with âreception relatedâ tasks and had little time to discuss areas of interest in the City. Often there was no one at the front desk.
Also, the bar/restaurant attached to the hotel did not open until the evening, and while there were restaurants close by, many of these were large open spaces and not âwarmâ
I loved this place. The location was easy to get to and served by a flybussen and also the T metro but it was a bit of a walk with big cases. Very modern. Breakfast great. Staff super friendly and helpful. Great rooftop bar. A few eateries and grocery shops in the locale.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
GGuest User2025.07.04
Breakfast is excellent. We just felt the noice that are from construction outside. The service is good and the staff are willing to help and answer the questions. Overall is great place to stay!!
The night staff, girl and a man gave excellent service and a tour of the renovated part.
Took good care of us.
The daytime reception desk should learn how to smile.
Bar staff was super nice
Recommend staying at the renovated part. Kinda historical feeling. But hard to book.
Hotel near Oslo City Center,Oslo100% of visitors choose this area
Lliutracy2025.08.28
We checked in late at night and immediately noticed a noise in the room, similar to an electrical humming sound. As I am sensitive to noise, I soon developed a headache. I contacted the front desk, and although two staff members came to check, they said they could not hear anything and only offered soft earplugs. I also sent an email for help but never received a reply.
The next day, I spoke to the front desk again, and the daytime staff kindly moved us to a higher floor. The noise was still there, though slightly less noticeable. Interestingly, it even stopped for a short while around 7 a.m. Unfortunately, the poor rest affected both my trip experience and my mood.
This is an exceptional hotel for quality and service. We were able to check in early to a spacious room with all the extras, hair dryer, mini bar, snacks, iron facilities and drinks tray. Great comfy beds and bathroom facilities.
The car park is underground accessible from the rear of the hotel and is secure with a lift to directly within the hotel
The breakfast is vast and great quality with the chefs regularly doing quality control of the food and dining staff efficiently clearing tables.
We ate in the restaurant and it was good quality. I must mention the young man who served us as his customer service was exceptional not to mention his cocktail mixing skills! Nothing was too much trouble.
The reception staff were really helpful in helping us with the public transport and although the hotel is located on the perimeter of the city both tram and bus stops were located within minutes of the hotel and weâre easy to navigate with the routers app.
All the staff we came into contact with were both helpful and professional and were all good ambassadors for the hotel group.
I would not hesitate in a heart beat to recommend this hotel, thank you for the service.
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SShauna McFaulFor our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit.
My biggest issue with this hotel was that communication was very⌠odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, âoh, thatâs ok. We canât use email anywayâ. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in.
Our train arrived around 2pm in Oslo and we still hadnât received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadnât received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadnât received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go.
We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadnât checked in and they donât have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel.
I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet.
We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!
GGuest UserThe location was excellent....close to downtown plus there was an interesting restaurant area behind the hotel that bordered the Akerselva (?) River. However, many of these restaurants were large and did not appeal to me for this reason (see below).
It was also an easy walk to Oslo Central Station.
The hotel itself was appealing - with a nicely decorated lobby.
I was disappointed with the service from the Front Desk staff, who were busy with âreception relatedâ tasks and had little time to discuss areas of interest in the City. Often there was no one at the front desk.
Also, the bar/restaurant attached to the hotel did not open until the evening, and while there were restaurants close by, many of these were large open spaces and not âwarmâ
AAdaline MasudaTruly one of the best hotel stays I have ever experienced. The hotel staff went above and beyond to ensure we were well accommodated and comfortable throughout. When we arrived at the hotel it was 11AM, so I mentioned to the front desk staff that I know it was far too early for us to receive our room (check in is typically at 3PM) and that we would like to simply drop off our bags. Without any special requests, the front desk staff immediately prepared our room keys of us to check in right away, which was hugely appreciated since we had caught a very early morning flight in. We loved the room. It was very comfortable for the 3 of us, although a bit tight but that's what we expected for hotel rooms in Europe. The bathroom was well fitted and had all the basic toiletries required (shampoo, body wash, hand soap), however we hoped to have body lotion as well, so we asked housekeeping whether any was available and they immediately brought 3 LARGE bottles for each of us to use. I have never seen such massive toiletries and in such generous quantities supplied at any hotel before, which again made us feel very well taken care of. Finally on our check out day our flight was not until 6PM and since checkout is typically at 11AM I requested for just a 1 hr extension. Although they were very busy for it being the beginning of summer holidays, without any hesitation the front desk staff extended our checkout time to 3PM. I was once again very pleasantly surprised and appreciative. My last note is to touch on the complimentary tea and coffee always available in the lobby, as well as the fabulous buffet breakfast they served. Cannot recommend this hotel enough!
KKrusherFirst time staying in a Radisson property. Shower in bathtub and there was no anti-slip mat provided. Getting out of the tub each time is a huge challenge: the moving glass divider is not a good thing to hold on to. Getting out of the tub has only a small area to land with 2 sharp edges of the basin facing you.
As a Radisson Premium, I got upgraded to a âFamily Roomâ with basically an extra bed setup. Its hilarious as thereâs two of us, what good does the bed do for us? Upgrade is totally meaningless!
They dont provide slippers and gave me all sorts of cock and bull that it used to be provided for each room but Management changed their decision 2 months ago. I asked for it and was declined. Breakfast was average after having exprienced Clarion The Hub. TV Remote offers Netflix but when I clicked on it, it says Netflix is not available. Called Front Desk and they told me they will try to fix it on their end, and if not possible, will send a technician up. I have checked out after 3 nights and still no technician cane.
There is a massive construction opposite the Hotel: a building being destroyed so noise and air pollution greet you daily.
Location is walking distance to Oslo Central Station, 10 minutes walk to Munch Museum.
Service from all Staff is nothing worth mentioning. Staff are all simply functional: my first and last time staying in a Radisson Property. They can remove my Premium status for all I care.
Room 1725
GGuest UserI arranged the trip through Trip.com for a business trip where the schedule to meet another party in Evje Moen. It turned out that they could meet a day earlier than they had previously stated. Though I offered to Home Hotel Bastion that I delete 5/26 and substitute 5/30, that was not accepted. The problem was that Trips.com would not allow it, even though I announced the request by message before I left the U.S. There should have been a provision for making a change withing a reasonable amount of time.
GGuest UserThis is an exceptional hotel for quality and service. We were able to check in early to a spacious room with all the extras, hair dryer, mini bar, snacks, iron facilities and drinks tray. Great comfy beds and bathroom facilities.
The car park is underground accessible from the rear of the hotel and is secure with a lift to directly within the hotel
The breakfast is vast and great quality with the chefs regularly doing quality control of the food and dining staff efficiently clearing tables.
We ate in the restaurant and it was good quality. I must mention the young man who served us as his customer service was exceptional not to mention his cocktail mixing skills! Nothing was too much trouble.
The reception staff were really helpful in helping us with the public transport and although the hotel is located on the perimeter of the city both tram and bus stops were located within minutes of the hotel and weâre easy to navigate with the routers app.
All the staff we came into contact with were both helpful and professional and were all good ambassadors for the hotel group.
I would not hesitate in a heart beat to recommend this hotel, thank you for the service.
GGuest UserGood location, convenient transportation. Stayed for three nights. The smoke alarm went off again and again on the first night, which made me sleep poorly.
Self-check-in is required. The facilities are like those of an apartment, and you can cook by yourself. Kitchenware and hair dryer are available.
The price is cheap in Oslo, and it is OK if you don't have high requirements.
AAndrew RichardDecor is excellent and the theme of the rooms is cohesive and smart.
Excellent gym but pool was an additional cost, unless you have a suite. This was a disappointment and gives the place a cheap feeling.Â
There were lots of additional events being held at the hotel which gave the place a noisy and overly busy feel. Often large groups of party goers waiting for lifts at night. Corridors are also quite busy and noisy. There is a feel that hotel guests are a necessary afterthought when these events are held.
Staff ranged from very nice to indifferent and sometimes even disdainful.Â
Overall I wouldnât describe this hotel as peaceful or a place that makes you feel at ease.
MMaha QassemThe location is perfect in the center of Oslo, the receptionist Daniel he supported us with the luggages and the dinner in the room was a delicious but there was needed for a table to eat on.
GGuest UserWe had a wonderful stay at Scandic Byporten from July 4 to July 7, 2025.
The location is perfect â right next to the central station, which made getting around Oslo incredibly easy.
The room was clean, quiet, and comfortable, with everything I needed for a pleasant stay.
Breakfast was excellent with a great variety of fresh and tasty options.
The staff was friendly, professional, and always ready to help with a smile.
Would definitely stay here again and recommend it to anyone visiting Oslo!
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