Posted onOct 12, 2025
Guest User
The hotel is part of the Balderama group which runs the Copper Canyon tours. The hotel is old and needs a bit of renovation. The staff is helpful but not particularly fluent in English. The had no problems storing our luggage after check out. There is a room (business centre) on the first floor that we could relax in and wait for our departure. The breakfast was good food but the service was chaotic. The dining room was very noisy.
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Price per night from:AED 331
Posted onDec 13, 2025
Guest User
The hotel was exactly what we were hoping for. The gardens were gorgeous and the pool was lovely. The staff spoke some basic English which was very helpful for us. The room was very cute.
There was a free shuttle that dropped us off at the train station which was very helpful.
We definitely would stay again!
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Price per night from:AED 594
Posted onJan 31, 2024
Guest User
Although the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.
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Price per night from:AED 369
Posted onFeb 25, 2020
DaNice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.
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Price per night from:AED 290
Posted onJan 26, 2024
Guest User
Very basic, but appropriate and expected for the price. The extra, unexpected bonus was the thoughtfulness and kindness of the very young lady on Reception during day-times. She lifted the experience from ”ordinary” to ”special”.
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Price per night from:AED 110
Posted onMar 8, 2025
Anonymous User
Excellent stay.
Helpful staff, van transfer included, good location.
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Price per night from:AED 275
Posted onMar 18, 2024
Guest User
The location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
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Price per night from:AED 242
Posted onFeb 11, 2024
Carmen Yesenia Perez
The hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
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Price per night from:AED 425
Posted onJan 30, 2025
Guest User
Clean, beautiful, near the beach, good service, hot water bathroom and comfortable beds, a little hard cocktails, breakfast included my reservation wasn't so good, it's better to eat out if you want something special, The hotel is very comfortable and comfortable, but it is very comfortable and comfortable.
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Price per night from:AED 241
Posted onMar 6, 2023
Guest User
At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
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Price per night from:AED 283