Hotels With Parking in West Yorkshire, United Kingdom

I prefer staying on the higher floors of the hotel, as the facilities there are newer and more comfortable. However, during my recent three-week stay, the waffle maker was broken. I used to enjoy making waffles for breakfast during previous stays, but it was unavailable this time. I hope the breakfast quality can be maintained at the same level as my stays in September and October 2024, when there were many options available. The variety and quality of the breakfast have always been a bonus and one of the main reasons I choose this hotel.

Good location near the train station and on a leisure complex with a cinema, bowling and restaurants. The only problem I had was my room was located overlooking the dual carriageway which is very loud all night. I did not get much sleep, even with some earplugs in. Maybe the rooms on the other side are fine

Generous sized family room. Very clean. Beds were very comfortable and we weren’t disturbed by any outside noise. Managed to get over 8 hrs sleep which is great. Very convenient location with less than a 5 min walk to the train station. Would definitely stay here again.

Good hotel and location. Having been asked which slot for breakfast, quite a few items were unavailable in that slot and weren't replenished such as bacon and fruit. Staff did offer something else when asked but there wasn't anything else we wanted.

The hotel is right next to the train station. The front desk staff was a Pakistani guy, and he was incredibly friendly. Seeing I was Chinese, he immediately upgraded my room, telling me, 'I must give you the best, everything is new, everything is fresh.' When I was filling out the form, I had only completed two lines and was about to ask him about the third, but he just said, 'It's fine,' and took the form away. As soon as I entered the room, for the first time ever, the lights came on without me having to insert a card. It was also the first time I've seen a welcome message with my name on the TV. This was also the first time I've encountered air conditioning in any accommodation in the UK (be it hotels, B&Bs, or dorms). It was the first hotel that made me feel like it was a complete package (everything was well-equipped, except for the usual lack of toothbrushes and toothpaste). And it was the first time I played a game with a remote control (though I fell asleep after just a couple of tries). By the time I settled in, it was already 9 PM. At this hour, finding a restaurant outside is tough, and walking around a strange city at night didn't feel very safe. But the hotel has its own restaurant. The prices were a bit steep, but the service and food were definitely worth it, especially the feeling of being able to have a hot meal after a long, tiring day. (The fries were genuinely freshly made, and they gave a whole jar of sauce!) It was a truly satisfying experience. The staff here are genuinely great. Whether it was the Pakistani guy at the front desk, the Black gentleman at the restaurant, or anyone else, they all made an effort to say a few words in Chinese. It really felt like what they say in 'Blossoms Shanghai' – even though you can communicate in English, when someone speaks your language, you truly feel their sincerity. For that meal, I fully expected to pay a service charge (and I would have gladly paid it at this restaurant; normally, I'd remove it if I didn't feel the service was earned). But the bill came with clear pricing, no hidden fees. I didn't have any cash on me, otherwise, I definitely would have left a tip.

Booking a hotel was a little complicated but amendment requests were a disaster. I panicked a lot but there were no restrictions when I stayed at the hotel, everything was smooth.

Lovely stay at your hotel, the only negative was the quality of the warm breakfast items bacon was terrible really badly over cooked or pre cooked along time ago. Not sure what mushrooms was cooked in but a horrible after taste. Eggs also looked like been cooked along time. But all cold items were lovely and staff very good.

All of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.

We used this hotel as we were travelling to visit the university site @ beckett for my old child. The staff were all lovely and welcoming. The only thing that let the site down was the parking as after a period time they don’t have a massive area. If you wanted to visit the city centre get a local taxis and leave the car behide.

From arriving to a friendly welcome at reception (Sam)everything and every member of staff was lovely and could not do enough to help. From the foyer to the bar/dining area to our room, we found it spotless, well thought out and extremely comfortable. The bed was comfy and you heard no outside noise if there was improvement I could offer, a pillow menu would be great. Otherwise 5stars and we would definitely use again 😁