The hotel was fine with many amenities but the rooms were poorly cleaned specially in the bathroom with still hairs on the floor.
Hotel staff was also not very helpful as we always had to wait a long time for something to be done.
Last minute booking due to equipment failure. Room was very nice, clean and comfortable. Staff were extremely helpful - thank you for the tape! - and friendly. Highly recommended.
Just back from staying in the West End Hotel Nairn and had a great weekend room spacious clean and tidy hotel very covid conscious was staying B&B my only negative was the breakfast although what you got was very good and freshly cooked to order choice was limited to 7 items from a possible 10 and it was either continental with juice,yogurt,cereal and porridge or a cooked breakfast of 7 items I would have liked fruit juice to start and only one slice of toast we were never offered more tea coffee or toast either day, don’t get me wrong what you got was excellent but limited I thought. On the second night we had dinner and I must admit we were spoiled for choice I chose the lasagne with garlic bread my wife had Chicken Stroganoff with rice we had a portion of homemade chips and homemade onion rings all was cooked to perfection really could not fault anything will definitely return in the future
Enjoyed my stay. Was disappointed that even with an elevator you still need to negotiate some stairs with luggage. The beds were a little uncomfortable. It is a beautiful location and the food was absolutely fabulous probably the best I had in Scotland. I would recommend this hotel just be conscious that you will still have some stairs to negotiate with luggage.
The hotel is on the hillside, the environment is very good, the room is very spacious, the dinner is very delicious, the service staff is very enthusiastic and satisfactory.
The facilities were all that we expected and needed. The food was excellent (the roast beef was cooked properly and not raw, as it is in some establishments). The staff were also excellent - very polite and helpful. They also tended to say 'You're welcome' - not the much too common 'No problem'. That was lovely to hear and made us actually feel welcome!
With a stay at Ben Mhor Hotel in Grantown-on-Spey, you'll be in a national park, within a 10-minute drive of Cairngorms National Park and Grantown Museum. This hotel is 5.6 mi (9 km) from Abernethy Golf Club and 8.5 mi (13.8 km) from Loch Garten Osprey Centre.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and an arcade/game room. This Victorian hotel also features ski storage and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.
Featured amenities include express check-out and a vending machine.
Make yourself at home in one of the 24 guestrooms. Cable television is provided for your entertainment. Conveniences include desks and coffee/tea makers.
My Mum and I stayed here for a night, we wanted something special and we had a lovely experience! This hotel may be old but I felt that was part of the charm, especially because you can pick up a paper at the desk which tells you all about the history of it (including how Mae West had a room there!).
The man at reception was lovely, as were the bar staff, and we had a great sleep in a cozy, nicely themed room with a great bathtub. My Mum especially appreciated the Bible being left in the bedside table as well. That may have been done by a guest but it was nice that the staff left it there nonetheless in case somebody wanted to read it. There were a number of little touches like that, and we had a garden view which was lovely.
Also the breakfast was included in our booking, and well worth it! I'd recommend this stay for anyone looking to have a nice night in the Scottish countryside!
Good
68 reviews
7.7/10
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HK$726
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6.6/10
GGuest UserThe hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!
GGuest UserReally great Hotel. Cheapest around as well so don’t really get when people book cheap hotels and complain that it’s not 5* 😂. Location is amazing. The Loch is beautiful. Staff are really nice. Rooms have everything you need and are quite spacious. Food is really good although a wee bit expensive but still good sized portions.
MmunirahThe hotel was easy to find, located right by the main road. The rooms were quite small, and with luggage, the space felt a bit tight. However, there was a small outdoor balcony with a table and two chairs, which provided a nice spot to sit and eat.
The rooms looked modern and recently renovated. The bathroom was well-designed, featuring sleek black tiles and gold fixtures, and the hot water worked perfectly. One of the best features of the room was the separate sink area, along with a microwave and fridge. This was especially convenient for heating up food or enjoying ready-to-eat meals from the nearby Aldi if you’re too tired to head out. The room also came with a kettle, coffee, tea, and even a chocolate wafer as a thoughtful welcome touch.
There is no reception desk at this hotel, so it’s important to have internet access as check-in is fully digital. You’ll receive your room number via email just before your arrival. Make sure to complete the online pre-check-in to confirm your stay and receive further instructions.
Overall, it was a comfortable and convenient one-night stay.
GGuest UserThe room is relatively small, but the sofa bed is big enough. Because it is near the airport, there are no more options, so I just stayed there for one night.
DDKencoI stay in this hotel once or twice a year. Its location is pretty good in relation to the centre of Inverness. Staff are always good and I look forward to the breakfast when I stay there.
Use of the pool and spa area is a nice bonus when staying there.
KkolakolaThere are not many hotels in Fort William that are open in winter. This one is the best value for money in winter. It is about a 20-minute walk from the center of the city. There is a large free parking lot and the room is clean and spacious.
GGuest UserMy Mum and I stayed here for a night, we wanted something special and we had a lovely experience! This hotel may be old but I felt that was part of the charm, especially because you can pick up a paper at the desk which tells you all about the history of it (including how Mae West had a room there!).
The man at reception was lovely, as were the bar staff, and we had a great sleep in a cozy, nicely themed room with a great bathtub. My Mum especially appreciated the Bible being left in the bedside table as well. That may have been done by a guest but it was nice that the staff left it there nonetheless in case somebody wanted to read it. There were a number of little touches like that, and we had a garden view which was lovely.
Also the breakfast was included in our booking, and well worth it! I'd recommend this stay for anyone looking to have a nice night in the Scottish countryside!
SScott_SCWThe room is spacious and there is an electric heater to keep it from getting cold. Attic-style dome windows are very novel. The breakfast was rich and delicious. You must make a reservation for dining in the restaurant, otherwise you will have to wait for a long time. The service is very enthusiastic. The hotel has no laundry service, no slippers, and a hair dryer. The parking lot is large, the hotel has beautiful scenery, and there is a swimming pool.
GGuest UserThe hotel room area is ok, located in Ben Nevis in the middle of the mountain, the surrounding environment is very beautiful, like nature or hiking is really great, because there are hiking trails, if you like off-road cycling, here there is a cable car can go straight to the top of the track.
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