This hotel seems to get some bad reviews but I think many are unfair. From what we experienced it was a good hotel, great location and the person who checked us in was very good. Especially as the she had to handle an awkward customer ahead of us. Bed was very big and had a good mattress. Usual stuff you want in a hotel room and nice complimentary toiletries.
Location of the hotel is ideal for exploring Inverness centre, less than a 10 min walk to the most famous bank machine in Inverness (IYKYK). There is limited parking but a reasonably priced multi story car park is only a few mins walk away.
Staircase in reception area leading to the first floor is also very impressive.
Very good hotel, beautiful scenery, the best hotel in Sky Island, the service is also very good, there is no elevator, the hotel front desk helps to carry luggage, the food is all Western food, the taste is average, but it's okay
Set in a peaceful and lovely surrounding. Located near lots of interesting places like walking trails, the reindeer centre, etc. Room was clean and spacious.
Have stayed here before and suited us to return. Its a good comfortable place for a few night stopover, comfortable and well located. Great value and would be happy to return
We had a great stay. Our room was on the ground d floor and had a great space. Decor was a bit dated but very comfortable, and the bathroom has definitely been upgraded and a great size.
Breakfast is buffet style and was nice and fresh - prompt service - good quality produce also - so good I cleared my plate!
Car park was completely full so had to wait a while until a space became available
The hotel has seen better days and could do with attention to details, especially the public areas.
The rooms however, were clean and organised. Reception staff was very friendly as was one of the restaurant staff.
The hotel looks like 25 years ago and hasn’t been updated since. The outside of the hotel doesn’t look inviting, rather scruffy. It also appears to cater for tour groups. Breakfast was ok, but again a bit of modernisation wouldn’t go amiss.
A 10:00 am check out time is too early and should be considered when booking this hotel.
I’m so happy to have stayed at AC Inverness! My friend and I were very satisfied with our stay—the room was comfortable, and the cost-performance ratio was great. One experience that left a deep impression on me happened when we were about to leave. We were in a rush to catch a bus and very hungry, so we bought some quick meals from a nearby convenience store but had no way to heat. I went to the hotel bar on the first floor for help and met Ismail, a staff member (an elderly gentleman). He was incredibly kind and helped us heat our food. He even worried that we didn’t have utensils and provided them for us. I was truly touched by his kindness. Encounters like this while traveling far from home are incredibly heartwarming. Thank you so much, Ismail! I will definitely stay at AC Inverness again next time and will recommend it to my friends.
A very well situated hotel right in the centre of Inverness and just a few minutes walk from the central train station. Surrounding the hotel are plenty of bars, restaurants, and shops which is great and you’re also very close to the bus station for taking trips out of town. The room was basic and a little bit tired (some dents and scratches, frayed carpet) but otherwise was clean and tastefully decorated with basic amenities like a kettle, hair dryer, tea bags, a large TV, so on. We were facing the main road so on Saturday evening it was quite loud but the reception desk provided us with ear plugs upon request which were more than adequate. We would come back to this hotel again next time we’re in Inverness.
I have to praise Ctrip. The service is impeccable and the booking experience is great! This time I stayed in a hotel in Inverness. It is not large in scale, but it has a delicate atmosphere. As soon as I stepped in, my body and mind relaxed unconsciously.
The room facilities are quite good, the toilet and bathroom are cleverly separated, and the layout is reasonable and considerate. The warm-toned decoration is matched with soft lighting, and it is warm everywhere. It is so comfortable to live. The service staff is friendly and responsive. They can solve any needs quickly, and the favorability is full.
Every morning, authentic Scottish breakfast is served, with a unique flavor, which makes people's appetite increase and starts a day full of vitality. There is a clear river in front of the hotel, sparkling and beautiful. Strolling along the river bank and breathing fresh air is so enjoyable. The surrounding environment is quiet, especially suitable for walking and relaxing. This stay experience is great, and I will choose here next time!
Really perfect location, even if you don't go to Ben Nevis there looks to be so much to do and explore around here in terms of walking/biiking/running trails and the ski lift which takes people up to the Nevis range.
All of the front desk staff we spoke to were very friendly and pleasant but there wasnt much we needed help with. I think the room and the hotel itself could do with having some more facilities/amenities due to the premium price we had to pay but apart from that everything that is there was satisfactory but bare minimum.
The cafe breakfast food was nice but the staff there were a little cold, that was the only real down point.
Overall it was a pleasant stay, it was easy to get here by taxi and easy to get to the Ben Nevis visitor centre by taxi but make sure you book ahead and go early.
Very Good
116 reviews
8.2/10
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7.4/10
GGuest UserLots to love but room for a few improvements.
The biggest is the doors on the rooms. They are heavy wooden doors and slam really loud. As you can imagine that’s quite annoying when people go in and out waking people up
Bathroom door rotten at bottom from damp, needs replaced, looks awful.
Cleaning under sinks and taps in bathrooms, the things you see when you sit in the bath!!
Painting of the room could be a bit tidier, white paint all over grey radiator pipes.
Cleaners could be a bit more gentler when hoovering, they batter the radiator pipes in the rooms and it vibrates to the room your in , next door!
Out of stock of some flavours for cocktails, young staff seen with mobile phones very casually. Move out of sight, the customer / service are important
Food is expensive for the quality you get too
GGuest UserThe hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!
GGuest UserReally great Hotel. Cheapest around as well so don’t really get when people book cheap hotels and complain that it’s not 5* 😂. Location is amazing. The Loch is beautiful. Staff are really nice. Rooms have everything you need and are quite spacious. Food is really good although a wee bit expensive but still good sized portions.
GGuest UserGood hotel but, for their regular double room, over priced. The Glen Mhor is basically a collection of former B&B establishments which have been taken over and redeveloped. This means that the majority of rooms are in neighbouring buildings so a bit of a walk is involved! I have stayed here before and each time found myself in a small double room. They are clean, well decorated and fine for an overnight stay. On the downside, they tend to be so small that there is no room for a chair or workspace. This time around we opted for the breakfast package. The restaurant was right at the opposite end of the complex but the walk along to it was pleasant. The breakfast itself was excellent. Staff were incredibly attentive and the range of food on offer was very good.
Would I stay again? That would depend on the package on offer. I wouldn't opt for a 'room only' given the small size - there are plenty Premier Inns around which, to be fair, are of an equal, if not higher standard to the standard double rooms at Glen Mhor. Location is excellent for the city centre and depending when you travel, there is plenty parking available.
MmunirahThe hotel was easy to find, located right by the main road. The rooms were quite small, and with luggage, the space felt a bit tight. However, there was a small outdoor balcony with a table and two chairs, which provided a nice spot to sit and eat.
The rooms looked modern and recently renovated. The bathroom was well-designed, featuring sleek black tiles and gold fixtures, and the hot water worked perfectly. One of the best features of the room was the separate sink area, along with a microwave and fridge. This was especially convenient for heating up food or enjoying ready-to-eat meals from the nearby Aldi if you’re too tired to head out. The room also came with a kettle, coffee, tea, and even a chocolate wafer as a thoughtful welcome touch.
There is no reception desk at this hotel, so it’s important to have internet access as check-in is fully digital. You’ll receive your room number via email just before your arrival. Make sure to complete the online pre-check-in to confirm your stay and receive further instructions.
Overall, it was a comfortable and convenient one-night stay.
러러브송It is far from the city center, but I think it is the best hotel for renting a car and traveling. I will use the hotel next time I visit Highland. It is also good value for money.
GGuest UserI found my one night stay at the Highlander Hotel to be very pleasant. My room was a generous double en suite and was spotless. As a solo traveller on a pedal bike I was pleased that there was a secure shed where I could leave my bike in confidence. The staff were very helpful over this and again when I reported that the tv wasn't receiving a signal. This was sorted very quickly with a new aerial cable. Breakfast was good, with plenty of fresh fruit and a choice of hot dishes. Great value and I'd certainly go back.
FFANGHotel location is very good, directly opposite is the main attractions castle, Loch Ness flows through the hotel entrance, walk around, pleasant scenery, breakfast, rooms are large, health is good, clean, there is a Michelin restaurant next to the hotel , But book in advance
FFrans BangkokThe hotel has seen better days and could do with attention to details, especially the public areas.
The rooms however, were clean and organised. Reception staff was very friendly as was one of the restaurant staff.
The hotel looks like 25 years ago and hasn’t been updated since. The outside of the hotel doesn’t look inviting, rather scruffy. It also appears to cater for tour groups. Breakfast was ok, but again a bit of modernisation wouldn’t go amiss.
A 10:00 am check out time is too early and should be considered when booking this hotel.
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