We chose to stay here for one night as a transit, which helped given our flight was delayed and we were travelling with a toddler. We waited for 30 mins for the free shuttle as we didn’t know we were waiting in the wrong area. They didn’t have a driver waiting with a sign and they didn’t communicate with help desk (we contacted help desk to call the hotel to let them know we arrived) about clear instructions where to meet. Waiting with a toddler wasn’t fun, so would appreciate if you had a driver waiting or check on flight status, despite delay - as I provided them the details or wrote in the email to wait straight ahead, not where the taxis were waiting.
Hotel was a few minutes drive from airport. Room was spacious, shower was ok, bed was ok (sheets need bleach as there were old - not fresh dirty marks on it), they didn’t provide free water or filtered water, so we had to buy water. Breakfast was a fair spread. The playground looked great for kids/ toddler but it was raining so we couldn’t use it. Simple things (free water, better communication with shuttle, cleaner sheets) could have improved the experience and that’s why I’m providing this rating,
Very convenient location to the airport and delicious food in the restaurant. A bus stop near the hotel also helps a lot to explore the surroundings by yourself. The staff are friendly. You need to get used to using WiFi in the lobby though if you don't want to pay for it in your room.
Recommend for 1 or 2 days ”transit” stay
Great place to experience the real fiji people, culture and service.
Very friendly staff and always something going on , with the reef and walks , swimming etc plenty to do.
The food is very good , breakfast is very good and cooked to order, compliments to the Chef.
Dinner was also very enjoyable , portion size is large, and well received.
The Dinning room is well spread with larger groups down the bottom and individuals and families up the top , never felt too crampt or over whelmed.
Rooms were great not 5 star by any means but they don't try to be the rooms were very good nice mattresses good sleeping a shower inside and outside for something different.
The gardens are excellent with garden staff maintaining them constantly its a real bounus they do a wonderful job.
The Staff in general are great always smiling and open for a chat. They all help one another and make it a fun organised resort .
The Room staff who makeup and clean rooms are wonderful throughout the whole place nothing was a chore
The Gym i used everyday needs a bit of a spruce up needs a treadmill and a new workout bench but I made do and still did well.
A lovely lovely place for a holiday!
Don't hesitate to book as after a few days you'll ask why didn't you book for longer like we did.
Each room is clean
There is also a private pool
However, the chef of the private restaurant is terrible. (He is a young Indian, and his skills are not very good.)
The owner is unfriendly, but the staff is friendly.
If possible, use the 2nd floor room. (It is cleaner,,)
Taxi fare from the airport to the hotel is 10 Fijian dollars
If you take a taxi, it is 30 Fijian dollars per hour (The beach resort <Yatule> resort & spa, which takes 1.5 hours by taxi, is so-so~~.
(However, as of April 2025, the access road is under construction) - Vehicles are allowed to pass)
We had such a wonderful stay at The Pearl South Pacific Resort! My boys had an amazing time – from the pool to the beach and all the little activities, there was never a dull moment. The staff were welcoming and the atmosphere made it so easy to relax and enjoy our holiday.
Everything about our stay was great, except for the internet connection, which could definitely be improved. Other than that, it was a fantastic experience for the whole family, and we’d love to come back again!” 🌴☀️💦
Room was absolutely nothing special, very sterile, quick to forget you’re in Fiji. The roof top pool - STUNNING. It was windy and a bit chilly when I stayed but the pool water wasn’t too cold, there were some people swimming. Room was clean and bed was actually pretty comfy. The shower was big which was nice. The rest of the hotel feel outdated. The food was decent and breakfast was nice. They had good options for vegetarians.
The hotel is a bit aged but well maintained. The fire show on Monday night is impressive and entertaining. Kids club is a bit small and doesn’t have much to do inside. Outside playground is nice and new.
Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
Some of the most pleasant memories from my trip to Fiji will remain about this resort! Quite by accident (I made a mistake with the name in the hotel when booking) I got into this hotel! But how wonderful everything was during my vacation, you have no idea!
The hotel is in a secluded place, only the roadway is nearby and that’s it! For a peaceful, relaxing holiday - definitely the best choice!
The beach is excellent - coral, but there are several sandy entrances! There are fish, crabs and starfish in the water! Snorkeling is great! By the way, the hotel provides a free kayak. Palm trees hanging over the shore - indescribable nature!
The staff deserves a special word - they are very grateful to them, to these kind people who were wonderful to me and to all the other guests! These are rainbow people who love their job! I will remember you guys!
I recommend staying at this hotel! I hope my experience and resume will help you!
Such a great customer service. I booked a room with a king bed and by mistake i was given a room with 2 single beds. The team quickly responded and upgraded me to a ocean view room with a king bed for free. Their breakfast was awsome. I loved every second of my stay. And hats off to the fijian guy at the entrance. I forgot his name. He was so helpfull carrying everyones bags and showing them their rooms and he always had a smile on his face. Definetly will stay again.
Very Good
42 reviews
8.1/10
Price from
VND 3,446,355
per night
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7,9/10
Good
Great stay at Nalagi, special thanks for the breakfast staff for such a pleasant experience. Room was very comfortable and spacious, and bathroom was very good, hot water shower was extremely good and functional. And the rooftop pool was absolutely gorgeous, great sunset and airport views. Great for families! About 5 mins walk to Nadi Plaza and $10 taxi ride to Nadi downtown. Overall, an excellent stay if you’re looking for something different to a resort. We enjoyed it because we were able to do some day trips and had plenty of choice for lunch and dinner:
When we arrived, there was no one at the hotel, but the local children searched for us and then a church mass was held in the afternoon. The children were so innocent and cute, it was a wonderful experience.
Incredible hotel, fantastic location and super friendly staff. Great location if you’re looking to relax, Fiji time! Gym has everything you could need, cafe, restaurants, entertainment, gym, tennis courts, beach and they offer water sports and activities on campus as well as convenient and easy experiences to book. We even booked a day out and a boat came to the beach inform of our room and picked us up. Amazing place, safe to say we didn’t want to go home.
Friendly stuff, that checked in on us several times to ensure we were having a good stay. Good snorkelling at the resort; however, equipment is only provided during hightide which was odd as mornings were much better for snorkelling. All areas of the resort have amazing views. Good variety of restaurants.
Enjoyable stay with standout staff… just a few areas to improve Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome. A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room. That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages! Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.
We had a lovely stay at Mercure Nadi with our whole family and few friends! 💛 The service was great — the staff, especially the receptionists, housekeeping, waiters and waitresses, were warm, friendly, and attentive. The hotel also offers good facilities, and while it may not have the full amenities of a five-star resort, the people and atmosphere definitely made up for it. My only complaint would be the bed — I wish it were softer, as I didn’t get the best sleep over the past few days. 😅 Unfortunately, I didn’t get the chance to enjoy the pool because of a packed schedule, but it looked really inviting! Overall, a pleasant experience in Fiji. Vinaka! 🌺
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